Watsons Pantry Anmeldelser 

159
TrustScore 3.5 av 5

3,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

The delivery service and products are fine, although there is not a huge choice and you have to be careful what you order as some items, like branded cereal, are much more expensive than the shops. W... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Rubbish that you cannot check if they deliver to you with going through all the refistration stuff and setting up an account tgat will only, probably, be used by them when selling the details, if they... Vis mer

Vurdert til 5 av 5 stjerner

Ordering is easy and very flexible. Have had no issues at all with the delivery always there within the times they say on site. Customer service is helpul and very freindly. Overall an excellant exper... Vis mer

Vurdert til 5 av 5 stjerner

Exceptional service from this company. They have never missed a delivery and I have never been missing any items plus everything is always fresh. And the prices are better than my local shops and it... Vis mer

Informasjon om virksomheten

  1. Levering av meieriprodukter
  2. Utsalg av meieriprodukter

Om Watsons Pantry

Skrevet av virksomheten

Watsons Pantry is here to power your morning cuppas, to make lunchbox-packing a little easier, and family breakfasts that bit smoother.

When you shop with us, you’ll enjoy BIG savings on all the basics your family loves for breakfast and beyond. You can count on us to keep your fridge stocked with fresh essentials in-between those big weekly shops.

We go the extra mile (literally!) to make sure your family gets exactly what they need, right on time. Our amazing value service lets you set up regular orders at a frequency that suits you, with delivery that’s always free.

VISIT OUR WEBSITE


Kontaktopplysninger

3,4

Middels

TrustScore 3.5 av 5

159 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 95 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,4

Alle anmeldelser

(159)

82 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 2 av 5 stjerner

OK if you live remotely.

Tried the services for a few weeks, after a very pushy sales person persuaded me.
Prices were slightly cheaper with the promotion given, otherwise aldi and lidl are cheaper.
Delivery was free,
The payments for items are taken a week in advance so if an item isn't available for your scheduled delivery you have to wait up to 5 days for a refund, unlike asda for example take payment on the delivery day.
Didn't work for me has I live near plenty of shops.

5. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Watsons Pantry

Hi,

Thank you for taking the time to share your experience with us. We strive to provide a seamless shopping experience, and we are sorry to hear about the challenges you faced regarding payment processes. Your insights are invaluable as they help us improve our services.

To address your concerns more effectively, we have sent a separate email requesting additional information. If you prefer, please feel free to reach out directly to our customer service team at customerservices@watsonspantry.co.uk. We are here to assist you and ensure that any issues are resolved promptly.

Thank you once again for your feedback, and we hope to have the opportunity to serve you better in the future.

Kind Regards,
Seemab Sarfraz

Vurdert til 1 av 5 stjerner

Inconsiderate and inappropriate with sales hours.

A representative from this company rang our doorbell at 8:20 p.m. trying to sell their services. I understand door-to-door sales are part of business, but visiting that late in the evening feels intrusive and inconsiderate. It completely put me off from wanting to hear more. I’d suggest respecting people’s time and avoid calling on homes so late.

10. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Watsons Pantry

Hi Marissa,

Thank you for taking the time to share your experience. We genuinely value your feedback as it helps us refine our practices.

We aim to conduct all interactions during reasonable hours to respect our customers' time and privacy. We're not certain if this was one of our representatives, but we take such reports seriously. To better understand the situation and improve, we've sent a separate email requesting additional details, which would be greatly appreciated.

If you have any other thoughts or concerns, please feel free to contact us.

Kind Regards,
Seemab Sarfraz

Vurdert til 5 av 5 stjerner

Excellent

Excellent! I have used Watsons for a few months now and I am very happy with the quality and reliability of the deliveries. The option to buy a bundle lowers the cost to make it comparable with supermarkets. Thank you!

9. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Bovaer free milk

Great milk and Bovaer Free,
unlike ARLA milk

Great choice of other products too

Great people to deal with and accessible on yhe phone

The app is usable but on the best, but a phone call sorts out any problems

I have a delivery twice a week, so convenient.

8. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Broken egg in first box

First box of eggs received, as promised, but one of the eggs was broken and therefore not usable.

I emailed but got no response!

I received a welcome email which gave the wrong price for my order so I had to ring and was on hold for a long time before I got to speak to someone but even then I wasn’t convinced that my question had been understood.

I was promised that they used local farms and the label says they are from Cornwall, over 200 miles away!

Not impressed so far but will give another week to see if it improves

Edit 3rd October after response from Watson’s:-
I have already emailed and had no response, as I said in my review!

26. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Watsons Pantry

Dear Suzik,

Thank you for your review and for giving us the opportunity to serve you. We value your input and are dedicated to enhancing our service.

We apologize for any inconvenience with the broken egg, the welcome email, and your phone experience. Our products are sourced from trusted suppliers to ensure quality, and we appreciate your willingness to continue with us.

For prompt assistance, please contact our customer services team at customerservices@watsonspantry.co.uk. We are here to help resolve any concerns.

Best regards,
Seemab Sarfraz

Vurdert til 1 av 5 stjerner

Rang my door bell then walked off

Rang my door bell then walked off, some scruffy little man then comes back with nothing to worry he says he's talking all my neighbours... Really, just shut the door, absolute time wasters deadbeats, will not be as pleasant if they come back again !

For the avoidance of doubt, he was wearing a watsons pantry top and have CCTV footage.

26. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Watsons Pantry

Hi Rom,

Thank you for taking the time to share your experience in this review. We truly appreciate your feedback, as it helps us maintain our high service standards.

We're sorry to hear about this incident and take it very seriously. We've sent a separate email to gather more details, so we can investigate promptly and resolve it effectively.

Please reply to our email or contact us directly at customerservices@watsonspantry.co.uk if we can assist further.

Kind Regards,
Seemab Sarfraz

Vurdert til 4 av 5 stjerner

Helpful sales guy on door

Helpful sales guy on door. Clear understood his product and was non pushy. Delivery in good time on doorstep before 7am as promised. Very Reasonable prices. Website and ordering. Range limited and basic but can see new service building up popular mass bulk products. All works fine

22. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fantastic service

Having both the milk & breakfast bundle at the moment weekly. Discounted it was cheaper than any supermarket I could research (and I'm extremely thorough), undiscounted it's still great value for money for what it is.

Signed up a couple days ago. Don't understand how this hasn't become more popular or widespread throughout Alvaston.

Site is flexible, the rep I spoke to was extremely honest (5'9, dark hair, green sweater) guided me through everything.

Cold calling aside, the service itself is fantastic. If anything, the discount given from the rep is 3 months long - & from what I can see I can cancel whenever I want with no hassle.

If you do it, do the bundles, & do it with a rep at the door. The discount they give makes everything less than anywhere.

Will use it for as long as I live in Derby - for the next year or so.

15. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Echoing the other reviews

Echoing the other reviews. They came to my door three times in one day (the same guy)!

They've responded saying they don't know it if was there sales guy. He was wearing a Waston's Pantry bodywarmer. How else would I know what company it was from.

15. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Watsons Pantry

Dear Lee,

Thank you for your feedback. We apologize for any inconvenience caused.

We are currently unsure if the visit was made by a Watsons representative. To assist you further, we have sent a separate email requesting additional details to help us investigate and resolve the matter.

Please respond at your convenience. We appreciate your understanding and are here to help.

Kind regards,

Seemab Sarfraz

Vurdert til 1 av 5 stjerner

came to the house twice in one day

came to the house twice in one day, go away take a hint no one answered

30. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Watsons Pantry

Dear Mr. Ben,

Thank you for sharing your feedback regarding the recent visit to your home. We take all concerns seriously and aim to provide the best possible service.

At this time, we are not certain if the visit was conducted by a representative from our company, Watsons. To assist you further, we have sent a separate email requesting additional information about the visit. This will help us investigate the matter thoroughly and ensure any issues are appropriately addressed.

Please feel free to respond at your convenience, and we will do our best to assist you promptly.

Thank you for your understanding.

Best regards,
Seemab Sarfraz

Vurdert til 1 av 5 stjerner

Absolute DISGRACE!

Rang my doorbell over 3 times now, this is ridiculous and appalling behaviour when I am trying to work from home in peace (disturbing important client meetings). Do you not understand decent customer service? This has all happened within the space of 2 hours. After looking at other reviews, this happens on a regular basis. Shady cold calling practices in my opinion!

20. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Watsons Pantry

Hi Alanna,

Thank you for reaching out and sharing your concerns regarding the repeated doorbell rings during your work hours. We sincerely apologize for any disruption this may have caused, especially during important client meetings.

We take customer service very seriously and strive to ensure a positive experience for all our clients. To address this issue, we have sent a separate email requesting additional information so that we can investigate further and ensure that no further visits occur from our end.

Your feedback is invaluable in helping us improve our practices, and we appreciate your patience as we work to resolve this matter.

If you have any further questions or need assistance, please do not hesitate to reach out.

Best regards,
Seemab Sarfraz

Vurdert til 5 av 5 stjerner

Brilliant service

Brilliant service. I have eggs delivered every weekend right to my door. They are always there on a Saturday early in the morning. The process is really easy for cancelling your order for a week or so if you are going away. Don’t kno what I would do without Watson Pantry

2. august 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

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