After my order and payment, I was immediately contacted and advised that there would be a delay as the manufacturer was on holidays. Although this was not really ideal, everyone is entitled to have h... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I purchased a Queen size liner and Bladder, online on the Monday, it arrived on the Friday morning it was all together, and packaged neatly and safely, I rang Mr Waterbed on the Saturday afternoon for... Vis mer
Selskapet har svart
Really great friendly service and advice from Ben. Bladder arrived from interstate in 2 days. Ordered Mon, arrived Wed morning. Found split in old seam Sunday, back in my waterbed Wednesday night.... Vis mer
I would like to say a big thank you to Ben. I bought a waterbed in Germany and had trouble setting it up again after moving. Ben came straight away and was incredibly kind and helpful—he didn’t even c... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Mr Waterbed has been a family business for over 40 years. Ben and family are always happy to talk waterbeds; we are dedicated to customer service and honesty in internet sales and service. We believe that our reputation is unequaled in the Australian Waterbed Industry. Mr Waterbed can custom make a waterbed, frame or furniture to your design and also modify frames for Wheelchair access for hoists etc for customers. Shipping is Australia wide on, waterbed heaters waterbed bladders waterbed liners complete soft side and timber framed waterbeds waterbed parts We strive to make the best possible Waterbeds using Australian made parts. Having our own factory, we are able to keep overheads to a minimum, giving you the benefit of dealing directly with the manufacturer for any custom designs or additions you may like to our existing range. The products we display on this web site are only a sample of the range we can make. Feel free to ask us about any other waterbed product not on view by calling 1800 124 44
Kontaktopplysninger
203 Mudgeeraba Road, 4213, Tallai, Australia
- 1800 124 444
- ben@waterbed.com.au
- waterbed.com.au
4,8
Enestående
248 anmeldelser
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Har svart på 100 % av de negative anmeldelsene sine
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Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Always get good quality goods delivered…
Always get good quality goods delivered promptly.
6. februar 2026
Svar fra Mr Waterbed
Teresa
Always happy to help, we try our best.
Thank you for the review.
Regards
Ben
Mr Waterbed
Very prompt postage and when an error…
Very prompt postage and when an error was made the correct item was posted out so quickly it actually arrived the same day as original order.
10. februar 2026
Svar fra Mr Waterbed
Lee
Thank you for the review,
We rarely make an error, but when we do we fix it as soon as possible, thank you for the understanding.
Regards
Ben
Excellent service and care
I would like to say a big thank you to Ben. I bought a waterbed in Germany and had trouble setting it up again after moving. Ben came straight away and was incredibly kind and helpful—he didn’t even charge me much. Since then, I always buy my water conditioner from him. I can highly recommend him for his excellent service and genuine care for his customers.
23. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mr Waterbed
Susan
Thank you for the kind words, always happy to help.
Regards
Ben
Mr Waterbed
great service and pillow comfortable
great service, quick delivery and pillows set-up not too difficult
12. februar 2026
The service I received was outstanding
The service I received was outstanding. From my phone call to Ben to ensure I had the correct replacement bladder to the very prompt delivery of my order, the customer service exceeded my expectations.
Thank you Mr Waterbed
18. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mr Waterbed
Denise
Thank you for the kind words, we always try our best.
Regards
Ben
My order was delivered quickly
3. februar 2026
I am happy that I am able to speak to…
I am happy that I am able to speak to Ben who is a caring professional and very reliable. I love all his products
6. februar 2026
I spoke to Ben Darke when I called and…
I spoke to Ben Darke when I called and he was extremely helpful. after this call I purchased the mattress and was told of 7-10 days delivery. It arrived within for days, so I am very pleased with the service
2. februar 2026
Svar fra Mr Waterbed
Adrienne.
Thank you for your review, we always try our best :)
Regards
Ben
Mr Waterbed
Quick response to my online order
27. januar 2026
Fantastic Service
Great communication and super fast delivery. A fabulous range of "goodies" available.
3. februar 2026
I was keen to have a waterbed similar to my old one.
I was keen to have a waterbed similar to one I bought 30 years ago. I was advised by somebody who had been in the business for 40 years! who knew all about it. He also gave me good advice on the new one which is much nicer and better construction than the old.
28. januar 2026
Svar fra Mr Waterbed
Andrew
Always happy to help, thank you for your order.
Regards
Ben
Thank you Mr Waterbed!
The customer service from Ben was exceptional. Quality products and super quick delivery. Couldn’t be happier! Thank you.
27. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mr Waterbed
Debby,
Thank you for the review, if you have any questions on your waterbed feel free to call me on 0418753220.
Regards
Ben
Mr Waterbed
I messed up my address
I messed up my address, so my order was returned to sender. After making contact they were really quick at resending my order, without any hassle. Great customer service!
19. januar 2026
On line purchase easy to navigate
On line purchase easy to navigate. Very short delivery especially as bladder leaking.
18. januar 2026
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