Keegan was extremely helpful. He had taken his time to explain the rates for commercial bins which I was enquiring about. He found very competitive rate which we were delighted with . Thanks keeg... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Keegan was extremely helpful. He had taken his time to explain the rates for commercial bins which I was enquiring about. He found very competitive rate which we were delighted with . Thanks keeg... Vis mer
Selskapet har svart
Awful company, this is not suitable for any body running a small business. They don't send you the invoice, they want you to logon to their system, manage the whole thing through their hub, effectivel... Vis mer
Selskapet har svart
Brilliant service. Very helpful in giving information on what I needed. Setting up collections was made easy by Mathew who made the process seem so easy. Everything was explained well even when I aske... Vis mer
Selskapet har svart
Brilliant, everything sorted quickly and efficiently. We are now using waste basics for our 2nd business. Rory was very helpful and explained everything perfectly!
Selskapet har svart
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Everything was smooth sailing all explained, very quick service and very polite I would recommend keegan to get things sorted for your business.

Svar fra Wastebasics
So I have had a waste basics account where I was due to have my rubbish collected from my site fortnightly.
The first collection did not go ahead due to waste basics reaching out to me and saying the supplier may not be able to service the site despite them confirming this when setting up the account. They then sent a man with a van to collect the rubbish and said the collections will proceed as normal and expected.
Fast forward a fortnight later I called to let waste basics know the portal is showing me there is no active service and can they confirm my rubbish will still be collected on the agreed date. They then told me it would and there would be no issues.
I then had my rubbish out and it was not collected. Rats and cats have gone through the rubbish and the outside of my business looks very unprofessional.
My main concern here is waste basics reasoning for this is the supplier has let them down, for me this is not good enough as it has happened 2 collections in a row. Surely the first collection not happening was a red flag to waste basics that the supplier is not good enough yet they continued to proceed with it.
I have since wanted to cancel which they have said I need to pay a termination fee which is appalling considering they have failed to provide the service I agreed on from day 1.
Discussing the contract was very clear , no nonsense, quick, straightforward.

Svar fra Wastebasics
Filled in a form online and had a call within 2 hours from Matthew Morrin (Sales agent) and advised of the requirements I need, he sorted this quickly and efficiently. Contract was set up the same day with no confusing jargon like most contracts. Would definitely recommend!

Svar fra Wastebasics
Rory made it very simple a godd experience.

Svar fra Wastebasics
Great service so far and customer service of Dylan

Svar fra Wastebasics
Excellent service - explained everything clearly

Svar fra Wastebasics

Svar fra Wastebasics
Dylan is extremely efficient in his job, an asset to the team. He definitely needs a payrise. Thank you so much for making this business contract go so smoothly
Sophie

Svar fra Wastebasics
Great communication, and great efforts to influence the customer and proceed with sales.

Svar fra Wastebasics
I filled out an online enquiry at 10pm. Less than 12 hours later I’d had a call back from Keegan with various quotes for me to choose from. He was extremely polite and accommodating to our businesses needs. Keegan didn’t push me into signing up right away and gave me time to speak to the company director before deciding which quote we’d like to sign a contract for. He explained the contract thoroughly and made sure there were no hidden costs for us. Keegan’s customer service skills were excellent and we are extremely happy with the service provided so far. I am very pleased we didn’t go with the first company we had a quote from as Keegan was able to get one of the leading waste disposal providers to provide us services for 1/3 of the cost we were originally quoted. Very happy 10/10 would recommend and will use again for any future business expansions.

Svar fra Wastebasics
Talked through everything and made the experience a smooth transition from one company to a new one

Svar fra Wastebasics

Svar fra Wastebasics
Dylan, was very helpful and made everything clear. Would recommend this service
seamless communication and excellent service
Mathew was extremely helpful and professional. Highly recommend
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
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