Worse company
Dont be fooled by this company and leave
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Dont be fooled by this company and leave
Five agents. Four months. Three accounts they couldn’t name. Persistent missed collections they called “within the operational service window” (industry term for “we didn’t come”).
When I tried to cancel due to, you know, them not collecting my bins, I was told this didn’t constitute a breach. Fascinating legal theory. I asked which ADR scheme they belong to, it turns out the waste industry is “unregulated,” which does explain a lot.
Absolutely appalling service or lack of.
Just save yourself the hassle and don't use them. They don't care and just like every other clinical waste company I've ever delt with they're a running joke in the tattoo community.
Is it too much to ask that you collect what you're paid to collect?
Also when you cancel a contact with them, did you know you have to pay an uplift fee to have your bin removed? Then you'll spend months chasing them to remove the bin that you paid for the privilege of removing.
Absolute joke, and the staff on the end of the phone are just kids that don't give a flying as they're paid minimum wage and give you attitude back when spoken to in a manner that displeased them.
Ridiculous
Quick to call you to initially arrange the contract but after that, they fail to install the bins as per contract and then never call back or respond to emails.
I have requested multiple times for my contract to be cancelled due to the epic failures of this company and both on their chat feature and “Cara” from onboarding promised that their accounts team would be calling me the next day to cancel but I’ve never received the call. I have chased them on multiple occasions but get no where.
This company is an utter shambles and I’m so disappointed in them.
Terrible company!!!!!! Stay clear do NOT use. I opened my contract in June and by September was trying to cancel, that's how good there service was.
Since September I have had multiple emails and calls trying to cancel the contract, only to be told we will sort it and phone you back. The phone calls never did come, but do you know what did..... more charges for a service I wasn't receiving. I cancelled my direct debit as I was getting no where with the cancellation of the contract. Lots of false promise and lots more charges add. The company to full of con men who just want your money without providing a service.
I suggest anyone who has had a problem please report to the ombudsman man so we can create a bigger case against this company.
I suspect fraud. I never subscribed to their emails nor requested info from them.
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.