Warmworks Anmeldelser 

4 322
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Recently had a new boiler installed, new radiators, new smoke alarms and new ......, the company provided a super service, hassle free and very well organised. All the men involved where very quick a... Vis mer

Vurdert til 5 av 5 stjerner

From the point of initial contact, the process and options were discussed with us to decide which package was best for our home. The works carried out were on time and better than we hoped.... Vis mer

Vurdert til 5 av 5 stjerner

Very quick and efficient response at every move with enquiries and service from all staff, including call handling staff, plumbers, electricians and inspectors. Support network for all stages of the w... Vis mer

Vurdert til 5 av 5 stjerner

All works were carried out on the day specified in a professional and timely manner. Workmen were friendly and helpful with any questions I asked. They talked me through how the system works in the mo... Vis mer

Informasjon om virksomheten

  1. Energiutstyr og -løsninger
  2. VVS-firma
  3. Isolasjonsentreprenør

Om Warmworks

Skrevet av virksomheten

Warmworks is committed to providing affordable warmth to homes, families and communities across the country. We have helped tens of thousands of people to better manage their energy use and live warmer, happier, healthier lives.

We were founded in 2015 as a joint venture partnership between Energy Saving Trust, Changeworks and Sureserve.

Since then, we have supported more than 50,000 households through our work across the UK.

We have continued to expand our work, taking on new contracts and building our presence across the UK. We now have more than 180 members of staff based at our offices in Edinburgh, Newcastle, Kirkwall, London and Stornoway.

Our commitment to our values, to doing the right thing by our people, our customers and our communities, is what defines us as a business.

Our work

Our work is a key part of the drive to reduce carbon emissions and the transition to a net zero society. Our role is to ensure that this transition to low-carbon living, with its rapid shift towards new, renewable technologies in people’s homes, includes everyone, especially those who need extra help and support to adapt to change.

Our Customer Promise

Skrevet av virksomheten

We promise to provide you with a first class, professional service. We’ll take your needs into account, keep you informed and make sure you’re supported every step of the way.

Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

4k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(4 322)

998 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Warm works Boiler & Heating installation

Excellent ,pleasant service from telephone conversations to pre delivery of materials day before installation.Engineers on time,professional ,fast & friendly. The whole job completed in One day.
Clearance of all old materials uplifted next morning fast & efficient.

14. april 2026
Vurdert til 5 av 5 stjerner

Full central heating system …

Very happy with the way the work was handled, we were kept informed throughout, the plumbers arrived promptly and the central heating system was installed in a day. Carpets were refitted the following day. Our thanks to everyone involved, all very friendly and professional

29. april 2026
Vurdert til 5 av 5 stjerner

Happy customer

Great experience very quick from start to finish, every member of staff I dealt with was extremely helpful and professional and would definitely recommend to friends and family.

28. april 2026
Vurdert til 3 av 5 stjerner

Happy with the work couple of issues but got sorted

Everything went quickly after my application, communication from warmworks was good they were always happy to help if they could when I called up. A couple things let it down, one being when my heating system qnd new boiler got installed, the pressure dropped the night it got installed. I waited until saturday morning and called the emergency line as I had no heating/hot water with a 1 year old in the house.. never got any answer and was prompted to leave a message. I was eventually contacted on Sunday about my issue and someone was sent out on Monday to fix the problem (it was a leak from the pipe under the floorboards). I just found it frustrating having to call an emergency out of hours line to not get through... however when they did contact me it was sorted fast. The other problem was the carpet fitter telling me he would be out to put the carpets back properly. I was working this day so my mum waited in for him the whole day to not show up, I phoned warmworks for them to try and get a hold of him and they weren't able to, I wouldn't say its there fault as I think the carpet fitters are third party and was told they work of there own schedule but it wasnt great getting someone to sit in the whole day for them to no show, and I couldn't put my little girls room back together until the carpets were sorted so had to have her sleep in my room until he came out.

3. mai 2026
Logoen til Warmworks

Svar fra Warmworks

Hi Angela,

Thank you for taking the time to leave us a review of your experience, and I'm very glad to hear that you found the Customer Service Team to be helpful and responsive.

We're sorry to hear that you experienced any unnecessary delays throughout your application, and I've asked a member of the team to contact you to ensure that any concerns you have around your application are resolved. However, if there’s anything further we can help with, please don’t hesitate to get in touch on 0808 164 4300 or enquiries@warmworks.co.uk.

Best wishes

Kyle

Vurdert til 5 av 5 stjerner

Everyone was very professional

Everyone was very professional. Innes Group were great, they turned up on time, they were understanding to my disability needs and very helpful, they did a great job.
Everyone was brilliant from start to finish. Thank you all

30. april 2026
Vurdert til 5 av 5 stjerner

Everything was completed as planned by…

Everything was completed as planned by two installers and other surveyors were informative and knowledgeable about what needed done. Staff communicating by phone were excellent too. All pleasant and polite . Place was left tidy and the carpet fitter did a very good job too. I’m very grateful for the standard of work and feel the difference with the new system. Works well and efficiently. Thank you to all concerned for a good job done. Kindest regards Marion Milne.

25. april 2026
Vurdert til 5 av 5 stjerner

Warmworks.co.uk carried out my…

Warmworks.co.uk carried out my entitlement to the goverment scheme of a new boiler , I did have issues re their installer manager re the flu they fitted, it was straight under my airvents to house and the installers used silicone to block my airvents re emissions from flu ,i got no where with their manager of installers at time re that practice , i said i had spoken to GasSafe of my concerns,reported this to Warmworks as to why I was unhappy at flu as I'd experienced the same issue years ago and the boiler n flu was condemned, as we were getting emissions and carbon monoxide coming into home through airvents,I told the installer manager of this but he insisted it was standard and he'd used the silicone and flu sizes for installations for last 20years,i said i was getting Gas Safe involved re the flu safety due to previous experience ,Gas safe came out inspected the boiler and found the flu was needing brought up to standard and made safe , they made a report to wWarmworks and myself of their findings re flu not up to standard, Warmworks Manager was not happy to hear this issue i was having and apologised sincerely for all the upset caused got onto their installers manager he did come out to remove silicone as requested but not lengthen flu past airvents of house, the manager for installment would not be moved on the flu not going beyond my air vents directly above the flu ,or my concern using silicone to cover the air vents, i let Warmworks know again I was involving Gas Safe , Gas Safe came to inspect the work, gas safe gave report to me and Warmworks installers it was not up to standard , and myself informed Warmworks office Manager , which I was met with politeness and interest in getting this sorted Warmworks contacted their installer manager all was sorted with an apology from their manager and i assume lesson learned to his practise in this government work they won the contract for to be made up to standard so glad this was put right as no one could tell me how long the silicone would protect the emissions seeping back into my house??.
Gas Safe also found on their inspection my gas meter wasn't up to standard , informed me that my gas energy provider would be sent a report to bring gas meter up to standard though the were not the original meter provider they would bring it up.to standard , that was also sorted quite quickly, thanks to Gas Safe inspection ,I believe Warmworks was very interested in getting the flu sorted and I was satisfied in the outcome of their installers Manager himself bringing the flu up to standard removing the silicone too and apology for any upset caused which I accepted as i felt he'd learned something ,in all fairness Warmworks and Installer Manager resolved all issues and I am HAPPY with my lovely new boiler and servicescompleted ,5 stars id say

25. april 2026

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