Wamos Air Anmeldelser 

I want to write this review as I feel Wamos are getting unfair reviews and my experience was absolutely fine.
Virgin Atlantic changed our flight from Manchester to JFK to a Wamos flight and after reading reviews I was dreading it.
I can honestly say that we had no problems on this flight. The meals were the same and the service was better than the Virgin crew we had on the return flight. The Spanish crew were more friendly and responsive. The only difference was the entertainment system but if people are complaining about that then they need to get a life. The majority of passengers can bring their own entertainment to use during flights and most do so I believe this is people complaining for complaining sake. Every other part of the journey met expectations. Even the flight deck were more informative and English wasn’t their first language. All in all I would recommend Wamos. Staff were lovely and we had a comfortable safe journey with them.

Nightmare. I only flew this because I was bumped off of Premium French Bee due to a strike and they used this airline. Tiniest, most uncomfortable seats. Head rest broken. Zero lumbar support 1 zero, mid spine support. Hard seats; your butt goes numb. No arm room. No leg room (I'm 5'7). The crew rams you with the carts over and over, even you're trying to sleep. They're rude, & they ignore your requests. They were late to takeoff, couldn't get control of an unruly passenger who was eventually removed by police, kept lights on at like 1am for no reason after eating, grabbed food items out of our hands for garbage, forced 20 guys to move to back of plane for weight purposes before takeoff (why not do it before with seating chart) after sitting on tarmac for an hour. NO air conditioning panels or units and no cool air during flight. Nightmare. I fly a lot and this was by far the worst. But hey, we landed safely!

Similar to others we were not impressed to be downgraded to Wamos by Virgin Atlantic. We'd booked Premium Economy with Virgin from New York to Manchester and were quite excited about it. The unexpected move to Wamos was worrying, especially after reading some reviews and Virgin's whole attitude of 'so what, it's the same but not quite as good' was disappointing.
However I don't think it's fair to give Wamos a poor review because of Virgin's decision.
We were really happy with the flight, fair to say the airplane looked older inside, the seats were wide and comfortable but tired and the one of the audio sockets on our row didn't work.
The flight crew were great, friendly and very attentive. Frequent drink service and good food. The entertainment was the same/very similar as with Virgin on the way out.
Overall not what we'd booked with Virgin but not bad.

Had a wonderful flight from Manchester to JFK substitute for a virgin flight. Seats where roomy and comfortable crew were excellent I've never seen so many smiling faces. Food was delicious could not improve on anything thank you

Booked a return flight flying Manchester to New York JFK. My flight going out was a Virgin flight so no issues there and the service onboard was second to none and the aeroplane itself was spotless, probably one of the best flights I’ve had.
However return Virgin used Vamos Air and frankly this was the worse ever flight experience I’ve had - the seats were rock hard and very uncomfortable and my back has been in pain now for 4 days because of that. Not only that the conditions on the plane were very cramped.
The headphone socket did not work so I was unable to use the inflight entertainment.
The plane was dirty and appeared it had not been cleaned for months with various stains around us.
Seat pockets were ripped.
The service onboard was really poor also with poor quality meals (oh yes my tray table was unable to stay upright meaning my food and drinks were sliding off the tray)

I am really disappointed as I purposely paid extra to fly with Virgin who’s quality was evident on my Manchester to New York flight however the Vamos return flight was just horrendous for the reasons above.

Next time I do book Virgin and we are informed that Vamos will be taking us I will cancel the flight. I can not travel with this lot again. I have flew on much better budget airlines.
I can only describe Vamos as like jumping on my local bus into town onlybthsts more comfortable.
I really feel I have been ripped off here

Booked a Virgin package to New York from Manchester was not informed before hand that our plane had been changed to Wamos air until we were at the gate. Asked virgin ground crew why it was not a Virgin Atlantic plane she insisted it was a partner of virgin. Not impressed plane was dated, not clean,seat in front of me was coming apart. Service was ok asked for a cup of tea and barely got half.Only 2 Virgin crew on board who you saw at the beginning then didn’t see till the end of the flight. Will be making a complaint to Virgin.

Tired plane, poor in flight entertainment. Cabin crew service was terrible - booked express breakfast for 40 minutes before landing as wanted to sleep. Was awake at least an hour before landing and not offered a drink, breakfast or even spoken to. Eventually I asked and was told it was too late and I must have been asleep. They managed to give me a sandwich but no drink. Will change flights if I ever get scheduled from virgin to wamos again

Flew from Manchester to Atlanta today on this airline that I thought was a Virgin Atlantic Flight. Absolutely horrible service, poorly maintained cabin, no maps showing location, no WiFi, and dated aircraft.

Experiencia muy decepcionante en un vuelo de más de 10 horas. Compré el billete con Avianca, pero el vuelo fue operado por Wamos Air y la experiencia estuvo muy por debajo de lo esperado.

Más allá de que el producto a bordo me pareció bastante básico para un vuelo de larga distancia, lo que más me sorprendió fue la actitud de parte de la tripulación, que mantuvo conversaciones personales en voz alta y perfectamente audibles para los pasajeros. En un vuelo de más de diez horas, esto transmite una sensación de poca profesionalidad y falta de cuidado por la experiencia del pasajero.

No tengo ninguna queja respecto a la seguridad del vuelo, pero sí considero que la calidad del servicio estuvo muy por debajo de las expectativas que tenía al comprar un billete con Avianca.

Virgin used Wamos as a substitute aircraft for our Manchester/Atlanta flight in late July due to an unforeseen maintenance issue. We were not too happy with the idea but took the flight in upper class. The seating is identical to Virgin. The aircraft is not new but was clean. Various features of the screen were not available. The cabin crew were willing and ably supported by seasoned Virgin staff. The aircraft was victualled as a Virgin flight . Service was perhaps not as slick as a Virgin Flight, but they operate with changing airlines and practises. The landside operation is entirely Virgin.
The flight was uneventful and arrived in Atlanta ahead of time. Making this flight was far preferable to having our flight cancelled.

El espacio entre asientos era tan reducido que sin estar gordo la bandeja roza el abdomen. La comida mala y con una presentación difícil de manipular. En viaje de ida a Cancún desde Madrid los dos servicios de comida abordo seguidos y así no trabajo más. Sistema de entretenimiento razonable en un A330-200.

We flew from JFK to Manchester on Saturday 8th August.
We were not impressed that Virgin changed us to Wamos and the reviews are shocking. I was dreading the flight home.

We flew in premium economy and this review is based on that. It is not the standard of virgin, with the service etc, however it is not as bad as some of the reviews.

In premium the seats are spacious and comfortable and I would say slightly bigger than virgin newer planes. There are Virgin staff on board and we had such a lovely gentleman looking after us, he interacted with our children, was professional, friendly and such a lovely man. He honestly made the journey so much better. The Wamos staff, some couldn’t understand us but they were all lovely and professional.

The negatives - we didn’t get the help yourself snacks or drinks that comes with Virgin premium, the screen are old so not the best to watch films etc but the selection wasn’t bad. It was hard to understand the intercom messages.

The food was poor. We were row 24 and. But row 5ish in premium and before that it’s upper and I presume they have a different menu? Anyway no chicken left by the time they got to us so the choice was pasta or fish. No thank you. My husband loves fish and he said it was ok. The children’s meals were not good and they left most of it.

The breakfast was very below average too.

One good thing about Wamos staff is they are really on top of moving food trays once you’ve finished, which is better than the Virgin flights as they do them all at once so takes ages having food trays on you. They take them away soon as you’ve finished.

Overall it’s not as bad as you think in premium
Economy and although I wouldn’t chose this and I think Virgin should be offering partial refunds, as you pay a premium to fly with Virgin, it was an OK flight overall.

Booked with Virgin some month ago to fly from Manchester to New York in late July , I was informed a few days before the flight that it would be operated by Wamos ( who I’d never heard of)
Once on board you could tell the aircraft was a bit dated, leg room a bit tight, service attentive , entertainment none existent I could only get access to one film and that was in French ? food was less than average.
Thankfully my return flight was on a Virgin 350 1000 and I would give that a 5 star rating
Obviously I would never fly Wamos again and I’m surprised Virgin couldn’t fine a better partner to fly this route

Wamos was an unexpected substitute for a Virgin Atlantic international flight. After my experience with Wamos, not only will I never book with them directly but will no longer book with Virgin Atlantic. TERRIBLE seats, internal cabin structures literally falling apart, crew that somehow forgot ear buds so a lengthy flight without ability to watch any entertainment and meal service pushed through so late in the flight you might as well have skipped it. I’ve never had such a poor experience and for sure the seats were so bad you couldn’t sit, let alone sleep which is tough on a long international flight. Virgin should be ashamed of themselves for subjecting customers to the Wamos experience. If I could give less than ONE start I surely would.

Na het boeken van een reis bij TUI werden wij door mankementen aan het geplande vliegtuig ove geboekt naar een vlucht uitgevoerd door Wamos. Bij binnenkomst werden wij vriendelijk begroet door het Wamos personeel wat er vezorgt uit zag. Ja het vliegtuig was wat verouderd maar gaf van binnen een ruimtelijk gevoel. Het omroepen ging in het spaans en matig Engels maar je kon het goed verstaan. Gelukkig was er ook drie man / vrouw van TUI zelf aanboord. Het personeel was vrolijk behulpzaam en hebben alle service als verwacht uitgevoerd. Het entertainment systeem was verouderd maar had wel een groot aanbod aan recente films.

Het belangrijkste we lande op schema op Schiphol

Waited three hours. Plane was broken (this was our plane we got bc the other one we were supposed to have was ALSO broken) three hours! And we had to leave the plane. Do not fly with this company. PATHETIC.

We flew Wamos Air from Auckland to Bali in premium economy, an 8 hour flight. The staff were rude and uncaring. During the flight they were more interested in taking selfies of themselves than serving customers. They then took it in turns to sit in the spare premium seats, cover themselves from head to toe in blankets and go to sleep for about 2-3 hours each.

Super small seats

Bit of a delayed review. I was reminded by the awful experience and had to chuckle because it can only be described as flying on the animal made aircraft in the Madagascar movie. I’m still convinced today the pilots were pedalling bicycle chains to power the propellers.

Landed awful luck as my airline replaced our journeys both ways with Wamos Air.

If you have a death wish or get off on thrills then this is the airline for you!

Sono appena rientrato dalle Maldive e ho volato Wamos nella tratta Roma-Abu Dhabi-Roma.
Prima di partire avevo letto le recensioni ed ero molto preoccupato per i tanti giudizi negativi ma invece tutto sommato è andata bene.
L aereo sia alla andata che al ritorno è stato puntuale, anzi è arrivato in anticipo in entrambe i voli.
Il mangiare è lo stesso che mi hanno servito sulla tratta operata da Ethiad (quindi non capisco le lamentele), lo spazio tra i sedili è lo stesso del 787 di Ethiad.
Si forse non c’è molta scelta come intrattenimento ma si tratta pur sempre di un volo di 5 ore!
Quindi state tranquilli e volate sereni che la gente si lamenta a prescindere.
E soprattutto state andando in vacanza quindi rilassatevi!