Excellent. Booked an online boiler repair. Alan McD arrived early, very polite & professional & knowledgeable, had a replacement part in the van. Boiler was fixed and running quickly
Selskapet har svart

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Excellent. Booked an online boiler repair. Alan McD arrived early, very polite & professional & knowledgeable, had a replacement part in the van. Boiler was fixed and running quickly
Selskapet har svart
We had an engineer come out to fit a new heating element on Friday 11th September, looked like a great job and took some hours to do. It worked well until Sunday morning and stopped working again. A d... Vis mer
Selskapet har svart
Gary Whelan connects so well with customers and doesn't just promote the company he works for but does a really good job of promoting the host of the event as well .Already booking him in for 2027... Vis mer
Selskapet har svart
John has been doing my Annual Boiler Service for many years. When I contact Vokera to book a visit, I always request for him to do it. He always rings to specify how near he is to calling. He is very... Vis mer
Selskapet har svart
For over 40 years, Vokèra has been a trusted name in home heating across the UK and Ireland, delivering reliable, energy‑efficient solutions for both domestic and light commercial applications. As part of RIELLO, a leader in high energy‑efficiency heating and climate solutions, Vokèra combines proven engineering with a deep understanding of the specific needs of UK and Irish customers. This heritage ensures products that are designed not only for performance, but also for long-term reliability and ease of use. Our commitment to quality is reflected in a comprehensive portfolio that supports installers, homeowners, and commercial partners alike. From traditional systems to low-carbon technologies, Vokèra continues to evolve in line with changing energy demands and environmental priorities. Our product range includes: • High-efficiency residential gas boilers designed for dependable everyday performance • Commercial heating solutions tailored for larger-scale applications • Air source heat pumps supporting the transition to low-carbon heating • Gas-fired instantaneous water heaters delivering hot water on demand At Vokèra, customer satisfaction is at the heart of everything we do, supported by dedicated technical expertise and ongoing product innovation.
2 Falcon Gate, Shire Park, AL7 1TW, Welwyn Garden City, Storbritannia
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Har svart på 6 % av de negative anmeldelsene sine
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I've been installing Vokera boiler now for a number of years.
Landlords I work for have been impressed with the cost, guarantee and back up service when or if required.
Vokera boiler vision plus 30s , fitted 3 years ago and had failed system pressure sensor , didn’t cover warranty because missed one service,
Very poor and cheap build quality boilers , aluminium and brass parts replaced by cheap plastic parts, avoid it all cost, regretted now have business with vokera.
Brian was excellent quickly came out and fixed the boiler. No issues.
Very helpful customer services team. Special mention to Mandy who put up with my initial grumpiness. Quick response and engineer onsite quickly. Guy did a very professional job in a short space of time. Took the time to explain things to me. Highly recommend.
Vokera boiler was installed 4 years ago, it broke down a year ago (year 3) and this year (year 4).
First failure was a hole in a pipe which caused a bad leak. The second was continuous lose of pressure and allowing air to the system. The pressure dropped down after several months minutes of repressurising the boiler. Radiators were full of air.
I do not recommend Vokera boiler. I never expected 2 failures within 4 years. Never again.
Another issue is that when the boiler broke down, I had to wait quite a long time for authorised engineer to repair it because only he could order parts for the boiler. I had "house emergency" insurance which could send engineer the next day but because of the difficult access to the parts, I had to wait until the authorised engineer was available. It was a nightmare during winter. It left me with no heating and hot water.
Great service and value for money. I had a boiler installed in my static van and it heats it up within minutes. Hot water instantly. Its not noisey either. Highly recommend ✨️
Happy with the quality & installation process.
Always bought their boilers never any problem
Boiler is amazing, the engineer that fitted it was very professional. Heating and hot water is the best its been in years
I decided to get a new boiler, and chose vokera, am so happy with this.
It's so easy to use, the digital display is so clear, makes such a difference and can't fault the performance of the boiler its amazing, my home feels cosy and warm, also the gas engineers were so helpful, done a fabulous job well done 👏
Great boiler at a great price. The engineers were able to fit it with no problems at all. Would highly recommend.
Fantastic service, Irfan very helpful and friendly, very efficient.
Couldn't want for a better engineer.
Contacted Vokera for a one off repair. From start to finish the experience was great. Fault determined a new PCB was required, ordered and fitted within the week. Engineer who came was very friendly, helpful and knowledgeable. Back office team extremely helpful. Shout out to Josh, Jay and Lyndon who gave great customer service. Our old boiler lives to fight another day.
I registered online ... it said you need to contact us for a guarantee registration code .. I did no option for that on phone went through to someone using another option ... he said no clue what you are talking about. Then he registered the boiler ... but I already had the certificate in my hand. All very confusing and not very well organised.
Absolute Rubish, from the unit to their engineer to their service. Do not buy a Vokera Boiler
Absolutely disgraceful off service woke me up at 815am telling me the engineer will be there at afternoon
I did tell them clearly I work late hours so please call me hour before they woke me up deliberately messed all my morning
Avoid this company they treat Scottish people like crap
I felt discriminated I will not recommend this company
I spent 700 on boiler hardly used it it's broken down after 2 months left me with no hot water I had to wait weeks to engineer to come out
There customer service is a disgrace they treat us Scottish people with no respect avoid this racist company no wonder theres a riot in England because off them people at least it's peaceful here
Avoid avoid this rubbish company at any cost total scammers waste off my money will be reporting them to trading standers
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