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Vokera Anmeldelser 

2 086
•
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Excellent. Booked an online boiler repair. Alan McD arrived early, very polite & professional & knowledgeable, had a replacement part in the van. Boiler was fixed and running quickly

Selskapet har svart

Vurdert til 4 av 5 stjerner

We had an engineer come out to fit a new heating element on Friday 11th September, looked like a great job and took some hours to do. It worked well until Sunday morning and stopped working again. A d... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Gary Whelan connects so well with customers and doesn't just promote the company he works for but does a really good job of promoting the host of the event as well .Already booking him in for 2027... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

John has been doing my Annual Boiler Service for many years. When I contact Vokera to book a visit, I always request for him to do it. He always rings to specify how near he is to calling. He is very... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Produsent av varmtvannsbeholdere
  2. også i
  3. VVS-firma

Skrevet av virksomheten

For over 40 years, Vokèra has been a trusted name in home heating across the UK and Ireland, delivering reliable, energy‑efficient solutions for both domestic and light commercial applications. As part of RIELLO, a leader in high energy‑efficiency heating and climate solutions, Vokèra combines proven engineering with a deep understanding of the specific needs of UK and Irish customers. This heritage ensures products that are designed not only for performance, but also for long-term reliability and ease of use. Our commitment to quality is reflected in a comprehensive portfolio that supports installers, homeowners, and commercial partners alike. From traditional systems to low-carbon technologies, Vokèra continues to evolve in line with changing energy demands and environmental priorities. Our product range includes: • High-efficiency residential gas boilers designed for dependable everyday performance • Commercial heating solutions tailored for larger-scale applications • Air source heat pumps supporting the transition to low-carbon heating • Gas-fired instantaneous water heaters delivering hot water on demand At Vokèra, customer satisfaction is at the heart of everything we do, supported by dedicated technical expertise and ongoing product innovation.


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 6 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(2 086)

152 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Vokera boiler vision plus 30s

Vokera boiler vision plus 30s , fitted 3 years ago and had failed system pressure sensor , didn’t cover warranty because missed one service,
Very poor and cheap build quality boilers , aluminium and brass parts replaced by cheap plastic parts, avoid it all cost, regretted now have business with vokera.

22. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very helpful customer services team

Very helpful customer services team. Special mention to Mandy who put up with my initial grumpiness. Quick response and engineer onsite quickly. Guy did a very professional job in a short space of time. Took the time to explain things to me. Highly recommend.

20. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

2 failures within 4 years from installation

Vokera boiler was installed 4 years ago, it broke down a year ago (year 3) and this year (year 4).
First failure was a hole in a pipe which caused a bad leak. The second was continuous lose of pressure and allowing air to the system. The pressure dropped down after several months minutes of repressurising the boiler. Radiators were full of air.
I do not recommend Vokera boiler. I never expected 2 failures within 4 years. Never again.
Another issue is that when the boiler broke down, I had to wait quite a long time for authorised engineer to repair it because only he could order parts for the boiler. I had "house emergency" insurance which could send engineer the next day but because of the difficult access to the parts, I had to wait until the authorised engineer was available. It was a nightmare during winter. It left me with no heating and hot water.

10. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

New Vokera Boiler

I decided to get a new boiler, and chose vokera, am so happy with this.
It's so easy to use, the digital display is so clear, makes such a difference and can't fault the performance of the boiler its amazing, my home feels cosy and warm, also the gas engineers were so helpful, done a fabulous job well done 👏

6. oktober 2025
Vurdert til 5 av 5 stjerner

Out of warranty old boiler repair

Contacted Vokera for a one off repair. From start to finish the experience was great. Fault determined a new PCB was required, ordered and fitted within the week. Engineer who came was very friendly, helpful and knowledgeable. Back office team extremely helpful. Shout out to Josh, Jay and Lyndon who gave great customer service. Our old boiler lives to fight another day.

10. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Registration system is not good

I registered online ... it said you need to contact us for a guarantee registration code .. I did no option for that on phone went through to someone using another option ... he said no clue what you are talking about. Then he registered the boiler ... but I already had the certificate in my hand. All very confusing and not very well organised.

3. oktober 2025
Vurdert til 1 av 5 stjerner

Absolutely disgraceful off service woke…

Absolutely disgraceful off service woke me up at 815am telling me the engineer will be there at afternoon

I did tell them clearly I work late hours so please call me hour before they woke me up deliberately messed all my morning

Avoid this company they treat Scottish people like crap

I felt discriminated I will not recommend this company

I spent 700 on boiler hardly used it it's broken down after 2 months left me with no hot water I had to wait weeks to engineer to come out

There customer service is a disgrace they treat us Scottish people with no respect avoid this racist company no wonder theres a riot in England because off them people at least it's peaceful here

Avoid avoid this rubbish company at any cost total scammers waste off my money will be reporting them to trading standers

2. oktober 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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