Had a problem with a speaker we ordered via Amazon and had the best customer service from Ashleigh at Vocal -star Was sent a new replacement within a couple of days.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ich habe dort eine Karaoke Maschine als Weihnachtsgeschenk gekauft. Als das Geschenk ausgepackt wurde, musste ich erschreckend feststellen, dass diese leider defekt und somit unbrauchbar war. Ich h... Vis mer
Selskapet har svart
I bought a Silent Disco and hired a second set to support an arts project called the Rugby Soundscape. Both sets worked perfectly and came with a good range of cables so they could be attached to pr... Vis mer
Selskapet har svart
I have a karaoke business which has been going around 11 years. I started off with a disc player (I think it was called Ultimate & it got damaged a few weeks ago, so wasn't worth getting repaired, so... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
We are the UK's only and one of only a handful of global manufacturers of both professional karaoke players, machines and high quality karaoke music.
Kontaktopplysninger
Vocalstar. Unit 10 Chantry Park, 2 Cowley Road, 2 Cowley Road, BH17 0UJ, Poole, Storbritannia
- 01202670929
- info@vocal-star.com
- vocal-star.com
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Cd that I order where great and quick…
Cd that I order where great and quick service thanks again Tony Aspin

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Quick delivery
Quick delivery, very good karaoke set, speakers sound are clear and nice, the mics are so much fun and the sound quality is good too.

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Great product and service
Great product and service. Order arrived promptly and as described. Will definitely be using these guys again.

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First Class Customer Service
A few minor problems with my device and after emails with Samantha all problems resolved quickly and efficiently. First class customer service and would highly recommend this company.

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Above and beyond helpful!!
Our office has been looking for a karaoke machine suitable for in-office events and researching for one was overwhelming. There were so many different kinds with different connections and capabilities and I had no idea where to start. I reached out to Vocal Star and we have been back and forth over emails with them helping me find something suitable, making sure I knew what other cords/connections I may need for our TV/speaker etc, and not only were they always prompt in their responses, they were SO helpful. Ashleigh, Lauren and Samantha were all amazing and were seamlessly able to take over from one another to help answer my million questions. Thank you!!

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Great customer support from Vocal Star
Great customer support from Vocal Star. We received our delivery but for some reason DHL only delivered 3 out of the 4 packages and sent the 4th package back to Vocal Star. Ashleigh in Customer Support was fantastic; as soon as they received the package from DHL she sent it straight back out to us and we received it the next day. Many thanks.

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karaoke machine
I bought a karaoke machine from Vocal-Star it was an easy set up and I played my music out of the machine straight away. The microphones worked really well and projected out voices nicely. I cannot recommend them enough.

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5 Star Review from me
Easy website to navigate through, and streamlined process for purchase to delivery, being kept up to date every step of the way.

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Silent Disco Hire & Purchase
I bought a Silent Disco and hired a second set to support an arts project called the Rugby Soundscape. Both sets worked perfectly and came with a good range of cables so they could be attached to pretty much anything. The fold away headphones meant they can be packed and stored really easily without taking up loads of room.
Customer Service was excellent with prompt responses to emails and phone calls - thank you ladies:)

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Superb Karaoke Equipment
Hired Vocal-Star's karaoke set (large speaker with disco lights, tablet with songs, wireless microphones and a fog machine!) for a birthday party.
The staff are incredibly helpful and informative, the delivery and collection were well organised and seamless.
The equipment itself was a huge hit with people singing for hours on end! (The batteries in the mics actually lasted for over 8 hours). Both adults and kids really enjoyed it. The whole concept is something a little different and you're not just limited to English songs either!
Everyone was really impressed and I have organised for the equipment to be hired again!

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Lauren to the rescue
I had the pleasure in dealing with Lauren from customer support and what a kind and thoughtful person she is. She exhausted every avenue available to try and help me out but this was in vain but in no way was this Lauren’s fault.
As Lauren was so helpful I decided to take her advice and upgrade my system
So new unit is on its way and looking forward to many nights in front of the telly
Thanks Vocal Star

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Really fast delivery
Really fast delivery, excellent product, really impressed the quality.

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Great quality cds and good customer…
Great quality cds and good customer service and deliver, thanks so much

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FAULTY MICROPHONE
I had an issue with one of the microphones on my new VTS200.
Sent an email and within 24 hours received a response from Ashleigh, who resolved my issue in a way that I was not expecting at all.
Ashleigh was so helpful and sorted everything out in such a timely and friendly manner.
Vocal-Star are very fortunate to have someone like Ashleigh.
Lauren also assisted and was very prompt in amending my delivery address with the couriers.
Thank you both for ALL your help today.
Teresa de Sousa

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Well done
Well done - Vocal-Star Ltd. Original order list by Royal Mail - following a short E-Mail from me item arrived by DPD.

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Found what I wanted quickly and…
Found what I wanted quickly and delivery was quick too

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Excellent customer service
Had to ring to get advice on the correct microphone.
Lady helped and went over and above to make sure we got the right one for my daughters Birthday
Also made sure it arrived super fast .
Lady who helped was fantastic

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