vMobility Group Anmeldelser 

203
•
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Where do I start! We have tried to have our hire car replaced and have been given 3 collection and replacement dates, but on each occasion no-one has turned up. We have called and asked for an expla... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Just had a Suzuki Swift courtesy car dropped off by Jeff and Roger. Both of them were extremely professional and helpful. They also did us a huge favour by dropping the car off on Thursday (...after o... Vis mer

Vurdert til 5 av 5 stjerner

Had a courtesy car delivered as cover while mine was repaired following an accident. Vmobility arrived when they said they would and the car was an equivalent size to mine. Ben who delivered the car w... Vis mer

Vurdert til 5 av 5 stjerner

This review is solely for the fleet driver of my hire vehicle - he honestly gave a first class handover and collection from start to finish. Polite, friendly, informative and just simply a caring gent... Vis mer

Informasjon om virksomheten

  1. Bedriftsrådgivning

Skrevet av virksomheten

vMobility provides mobility answers for insurers, brokers, and fleet providers. We provide: -Mobility Management Services. Our B2B mobility management mobility services combines cutting-edge technology with great service. We specialize in providing mobility solutions to insurers, brokers and fleet providers. Partnering with us provides your business with seamless mobility management with total peace of mind. - Vehicle Coverage: We cover all vehicles. With access to a national network of hire car suppliers and approved repair centres we offer mobility solutions for every type of vehicle. - Service Excellence: We provide class leading service. Experience our pioneering mobility management mobility service, which combines proprietary technology with exceptional customer care for swift recovery after accidents. From roadside assistance to insurance claims, we define industry standards for uninterrupted mobility.


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

203 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 90 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(203)

110 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I have had this Audi A5 /2025 plate

I have had this Audi A5 /2025 plate
For about 1 month now and this car is a beautiful car and so much technology
And the service from V mobility is amazing especially Nasir Uddin
Is been great working with them

19. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The driver kept me updated with…

The driver kept me updated with delivery service , very friendly , talked me through the different features of the car . Thank you Jeff Joseph and friend that was with him to drive him home thanks I will recommend your services to other customers

17. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Perfect service

From communication for the arrangement to drop vehicle off to me right through to receiving vehicle from Jeff the service has been perfect. Would highly recommend this company.

10. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Hello

Hello,

Unfortunately the £1.00 Booking Fee isn't refundable.

Thank You
Ellie Carter

Booking Hire Agent

I don't care about £1 but I am angry because I was not notified and that means it's daylight robbery

24. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til vMobility Group

Svar fra vMobility Group

Dear Shimon.

We have tried to contact you to discuss the concerns raised in your review.

All terms and conditions are explained in our hire agreement and during the booking process via telephone. We would appreciate the opportunity to discuss this further with you.

Please contact us on 0121 289 2689 at your earliest convenience.

Kind regards,

Vurdert til 1 av 5 stjerner

Not a great experience at all.

Not a great experience at all.

Insurance company advised Vmobility were supplying us a vehicle. Had multiple issues with communication break down and difficulty with customer services.

We advised our insurance company and they removed Vmobility from the claim and instructed another vehicle supplier.

They took £1 from our card on 29th Sept and didn't refund it, we chased on the 22nd of October and were told it usually doesn't get refunded.

Poor all round.

22. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til vMobility Group

Svar fra vMobility Group

Thank you for sharing your feedback. We’re sorry to hear about your experience.

We have attempted to investigate your case however so far, have been unable to identify your claim.

We would be grateful if you could reach out to us at 0121 289 2689 or via email at info@vmobilitygroup.com with further information to allow us to investigate fully and to discuss your concerns.

We look forward to hearing from you.

Vurdert til 5 av 5 stjerner

Sam was amazing polite fast efficient…

Sam was amazing polite fast efficient and no messing around my car was sorted in record time. We’ve had a stressful few days after our car was hit and we urgently needed a car( we were the claimants) and thankfully Sam sorted it and WOW the car is amazing we are so lucky it’s fantastic ! Thank you for sorting our car out through insurance company we are very satisfied !!!

15. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Incredible Customer Service 5*

Geoff and Graham were so wonderful at sorting my car. Geoff took his time to familiarise me with the car and explaining all features. Vmobility took great care of me and 100% recommend.

8. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Mr Darren Lewis

Mr Darren Lewis, was very professional when delivered the car .
He kept informing me of his movements on his way down to my place.
When he arrived, he politely waited for my wife as she was doing something for about 10 minutes.
He agreed to help with a smile Explaining everything on the car wel said if anything you’re not too sure I’m happy to help and go through everything again.
The car was super clean also the way he parked the car in my drive he can tell he’s a pro.
His service was great. Hope to see him again when given the card back.

2. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Poor customer service

What a poor customer service. Your staff parked on a disabled parking lot on my street. Thesame car I rejected was brought back and parked and the key was dropped into my mailbox without any prior arrangements or notice. Who does that? Currently, the old man who uses the private disabled parking is making a whole lots of noise in my neighbourhood according to the person who alerted me because I am not around. Attention of the Gloucester branch of yours was called to it/Josh and another staff within the hour it was parked but they did nothing. I made two phone calls, and nothing was done. What a poor customer service. Please, come and MOVE the car away now! Caveat emptor!

1. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til vMobility Group

Svar fra vMobility Group

Dear Jaz

Thank you for sharing your feedback. We’re sorry to hear about your experience.

We have attempted to investigate your case however so far, have been unable to identify your claim.

We would be grateful if you could reach out to us at 0121 289 2689 or via email at info@vmobilitygroup.com with further information to allow us to investigate fully and to discuss your concerns.

We look forward to hearing from you.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv