I bought "plug-and-play" tail lights, but they arrived broken out of the box (running lights fail to illuminate). Support took days to reply, ignored my explanations, and barely looked at my proof.... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
If I could give no star I would! Paid $1309 for some new head lights from their Australian store. Over 2 weeks with not a single update. Go to check the tracking and the order is on ‘hold’. No email,... Vis mer
Fiz uma compra com frete gratuito para o Brasil. Alguns dias depois, a empresa solicitou que pagasse um frete adicional que variava de US$ 350.00 a US$ 700.00, pois a empresa não possui depósito no Br... Vis mer
VLAND has some of the worst customer service I have ever experienced. I purchased their tail lights for my 2010 Toyota Camry XLE, only to discover that the installation instructions are inadequa... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
BMW GTS OLED lights for F80
I have ordered GTS OLED like rear lights for BMW F80. Only one problem was that they had not the red ones in stock in Europe, so I had to pay additional 70 Euro for transfer from China. Apart that everyrhing was perfect. Support was communicating during delivery period. Regarding the product. Lights looks even better then OEM. Quality is great, darker finish is amazing and unlock anymation is so beautiful. I just go outside couple times a day to unlock the car and see it:) I love the product.
Not reliable.
I ordered Jeep Wrangler JK LED headlights from VLand in April 2022. They claimed they can deliver to the UK. Two weeks, later upon poking them for an update, they said the product was not in the UK stock and I needed to pay extra to have it delivered there. Additional costs were $100 plus.
I cancelled the order and received a refund.
Stay far away from the company
For your own good stay away from this company. I ordered headlights for my mk6 jetta, mostly because I wanted the sequential turn signal, but one of the lights was damaged when I got it. On their website it says you have 7 days to return defective products and I emailed them in 3 with no luck. I’ve sent countless photos, videos, paragraphs, essays, all with no luck. I’ve asked to speak with a supervisor or higher up at least 4 times and every time the same “person” has responded. The application for replacement they supposedly submitted was denied and the factory is blaming me for the damage. At this point they’re offering a discount for the next purchase or $10 usd for compensation.
I know the lights seem pretty cool and you can find people online who’ve gotten them to work, but seriously just avoid this company. I’m out 300$ and there’s nothing I can do about it.
The product is GARBAGE and the Customer…
The product is GARBAGE and the Customer Service is unbelievably SO Poor! Avoid the company like the PLAGUE!!!!
BUYER BEWARE
BUYER BEWARE! Do not trust this company and if you want unneeded stress in your life, DO NOT buy from this company! I regrettably purchased a pair of taillights from them and they sent me the wrong ones. They also charged me an additional shipping fee because they said they had to ship the ones I wanted from another location which seemed somewhat sketchy. They said if I wanted to return them, it would be a MY cost which is unheard of or I could KEEP the wrong ones and they would offer me a 3% refund. I'll accept this as a life lesson because I should have read the reviews on this site rather than looking at the FAKE reviews on their site. Also their Customer Service Rep, Nicole is not a real person, they just pasted up some random person's picture. The actual customer service is a machine. DON'T let this be your life lesson mistake.
Waste of over $300
I was sooo excited to get these tailights for my BMW and the price was reasonable. I watched a few YT videos on how to install, and it seemed pretty straightforward. Delivery was quicker than expected. However - the fitment was terrible. The insulation around the lights were very bulky compared ot the OEM lights, so they were no where near flush. Also, there were plastic tabs that were supposed to keep the tailights secure. These tabs broke very easily, effectively making the lights secure on only 1 side, so the other side was just dangling. Long story short, I just wasted over $300 and had to re-install my OEM lights. Return policy is terrible. Stay away!
Would give negative stars if I could…
Would give negative stars if I could ordered a single tail light for my FRS contacted them after not receiving any information. When they replied they said the product was out of stock when I asked when it would be back in stock to ship all they said was soon asked if they could give me a more specific date and continued to be told soon then they replied and said they have a pair in stock and would have to pay an extra $40 on top of my already $155 order which seems sort of sketchy to me since I already wasn’t trusting of the order I asked for a refund and am waiting for a reply. Item ordered 4 Feb 22 waiting now 25 Feb 22
STAY AWAY FROM THIS COMPANY!
STAY AWAY FROM THIS COMPANY!! I have been trying to get a replacement for a defective headlight since August 2021 and still nothing has arrived. Communication is minimal and customer service is AWFUL!
Refund processed on time, great customer service
I don’t know from where these unhappy customers. I had amazing experience vland. I have ordered front and tail lights for my Mistubishi Lancer 2 years ago and used those light without any problem. They look amazing and quality is top. This year I changed my car to BMW 3 series and decided to order tail lights again but by some personal problems I needed to cancel my order and asked to refund the amount back to my card. Nicole from VLAND was responding to all my emails on time and promised to refund it within 3-5 days and she honored her words. I have received my money back. So Vland-official website is doing their job very well and keep it up guys. Thanks guys one more satisfied customer
STAY AWAY FROM IS COMPANY!!!
STAY AWAY FROM IS COMPANY!!!
Worst company Iv ever dealt with, customer service is terrible, products are terrible as well, lights started to steam up and get condensation inside them one day after they where fitted, couldn’t get the problem resolved so I had to open a claim with PayPal. If you ever have a problem with anything you will get a reply from Nicole who is useless..
I am EXTREMELY dissatisfied with this…
I am EXTREMELY dissatisfied with this company! Countless times I have emailed “Nicole” at Vland for help with my tail light that does not work on my Evo X. I have done everything they’ve asked. Sent order number, a video of the part not working, as well as a photo of the label on the box that I bought directly from them. I am at the end of my patience. I get an email back that says the warehouse associates are too busy to help me after trying to reach out FOR A MONTH? I have asked multiple times for a different representative that can send me a replacement light. What a trash company. The customer service is absolutely awful. 00000/10 recommendation.
Had an issue with customer service very rude and not interested in trying to help
Had an issue with customer service when my lights failed. had to do everything from chasing and chasing to sending off and paying postage etc. Was so stressful. Now I have tried to get a electronic copy/photo of the instruction booklet and they are just so unhelpful and rude and say it is Amazon that should supply the resolution WT Hell!!!
Only buy if your prepared to put up with utter crap if you need help
Avoid from buying from this company…
Avoid from buying from this company they are the worst company to deal with, they're false promises on refunds and their tail lights causes your fuse box on your car to blow, their tail lights are not fit for purpose the wiring is cheaply made the seals at the back of the lamps are poorly made, the tail lights do not align up properly you will end up getting leaks an condensation do not be a victim of these fraudsters
I'm having an ongoing dispute on getting a refund an still nothing.
Bought a set of Euro Taillights for our…
Bought a set of Euro Taillights for our Mustang on March 26 2021. Well Sauterday the passenger side blinker stopped working. Have contacted them about getting a replacement but need an order number for th to help. I do not have an order number as I bought from a vendor at car show. Junk lights don't waist you hard earned money on this China junk
worst f***ing company ever ordered of 8…
worst f***ing company ever ordered of 8 months ago and spent £400 for them to f*** about with my order then send them to the wrong adress twice 🖕🏼🖕🏼🖕🏼
Avoid like the plague
Avoid like the plague, misleading info. Always saying it's in stock... Just go on to alibaba and get it from they're supplier
Perfect service
I don’t understand why there are so many negative reviews for this website but I have received what I ordered and the communication between me and Vland Customer Service was really clear and shipment was really fast. Thanks a lot Vland.
I did had to pay extra Shipping fee but that was reasonable as they had to ship from their China warehouse. I ordered from New Zealand. Thanks Vland for the great service
It's been 3 months since I ordered the…
It's been 3 months since I ordered the set of lights. Firstly, they said they sent 2 sets in error, but one at least arrived after 2 months. The lights don't fit. I've requested a refund but they delay by saying they are consulting their supplier. I ended up buying genuine Toyota parts because I couldn't wait any more. They take 2 weeks to respond to any emails. Their service is rubbish and I'm out of pocket 480USD.
WARNING-Possibly a SCAM
WARNING-WARNING, Read Reviews, Read many reviews. This appears to be like a SCAM. The following issue happens to 100's possibly 1000' of customers, it will most likely happen to you if you choose to purchase from this company. This company will ask you for more money after you have paid for the lights. They will tell you the item is not in stock and you will have to pay more to have them sent from China. Many customers do choose to pay extra money but still wont receiving their lights. Please Just read through comments and you will find these unhappy frustrated customers. If you ask for your money back, they will not respond for a very very long time. If you persist they will eventually reply with a comment that they have requested a refund from their finance department, but they are waiting for the finance department to reply to them. Unfortunately this reply just doesn't come, you wont get any refund or a reply. Keep persisting and you will just get more delays in reply's. All you will be paying for is ANGER and FRUSTRATION. I can not recommend this company at all. We are many months into this no lights and still waiting for our money back.
Billigt bras og svindel!
ALLE produkter fra VLAND ar produktionsfejl, funktionsfejl og kosmetiske fejl
Når de skrive at tolden er betalt lyver de, og du hænger på regningen og evt. Gebyrer opstået imens man håber på svar fra dem.
De sender til forkerte adresser, og siger "det er bare ærgerligt - held og lykke med postkontoret".
Jeg får de samme standardsvar igen og igen fra robotten nicole.
Jeg vil ALDRIG anbefale VLAND.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








