It saved me tons of money on a last minute Mothers Day Spa Date to Balian Springs. I originally had passes to somewhere else and really wanted to bring my Mom to this location instead. Being able to s... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We bought discounted tickets from VirginGifts.com to be used while visiting San Antonio. After purchasing we realized that the tickets couldn't be redeemed on the same day. It was not clearly stated o... Vis mer
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I purchased a gift card for QC spa in New York and when I went to book the dates were not available. But when I called QC it was available. Because it was my friends birthday I needed the reserv... Vis mer
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I purchased a gift card for a friend's birthday and I did not receive the instant email as the website stated I would. I checked both my Inbox and Spam folder multiple times with no such luck. This le... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
At Virgin Gifts, we're rewriting the rulebook and gifting anti-ordinary. Gifts don't have to be things. They can be moments, adventures, and stories that bring us together. As the US leader in experience gifting, and a proud member of the Virgin Group, we help people celebrate with gifts that bring them closer. That's why we've curated a collection of over 5,000 experience gifts across the US. Skydives. Sushi classes. Sailboat rides at sunset. If it sparks wonder, joy, or connection, it's exactly the kind of magic we're all about. And with free exchanges, instant e-voucher delivery, and no expiry dates, you can rest easy knowing you've found the perfect gift.
Instant eVoucher Delivery
Skrevet av virksomheten
- Life’s busy, we get it. That’s why all of our experiences come with free instant delivery, straight to your inbox (or theirs
Kontaktopplysninger
Storbritannia
- info@virgingifts.com
- virgingifts.com
4,0
Bra
7k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 99 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Prompt response to my customer service…
Prompt response to my customer service question.
13. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Virgin Gifts
Thank you for your kind words! We’re thrilled our team could respond promptly and assist you - ⭐⭐⭐⭐⭐-Kay
I’m pleasantly surprised
I’m pleasantly surprised! I was able to get an incredible discount to purchase and book a same day trip to Balian Springs day spa in Alexandria, VA. This place lives up to all the hype! So glad I went on a week day.
I booked a mini facial and foot massage shortly after arriving. Each were 25 mins and just what I needed.
Note: I came around 3:00 pm and the full body massages were all booked. Plan ahead!
All the staff were super nice. Met Manager (or owner) Kevin and he was such a gem. The place wasn’t too crowded on the week day I went. It was perfect!
12. februar 2026
Svar fra Virgin Gifts
So glad you had an amazing day at Balian Springs! 💆♀️ Mini facial and foot massage sound like the perfect combo, and we love that Kevin and the team made it extra special. Thanks for the heads-up about planning ahead too — future guests will thank you! ⭐⭐⭐⭐⭐ Kay
Speedy help
I needed help booking an experience after receiving an error every time I tried to book myself. I cannot fault Virgin Experiences and their agent Lufti for the speedy help in sorting this issue for me.
Communication from them was fantastic and I was kept informed every step of the way.
My experience was booked and confirmation sent within 48 hours of my first email.
Thank you
11. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Virgin Gifts
We’re thrilled to hear that Lufti was able to step in and get everything sorted quickly for you, Deborah. 🥰
Enjoy your upcoming experience, and thank you for the lovely feedback! 💖
Chantelle - 🌟🌟🌟🌟🌟
Thanks for making it easy to purchase a special experience
It was quick, easy, provided a gift certificate instantly, and fulfilled the promises it made.
11. februar 2026
Svar fra Virgin Gifts
We’re delighted to hear everything was quick, easy, and delivered exactly as promised. 🛒
Enjoy your experience Cynthia - we know it’s going to be a great one! 🎉
Chantelle - 🌟🌟🌟🌟🌟
Svar fra Virgin Gifts
We’re delighted to hear you found everything easy and straightforward. 🛒
We can’t wait to welcome you on your experience! 🎉
Chantelle - 🌟🌟🌟🌟🌟
I had a hard time booking online with…
I had a hard time booking online with my voucher/gift card but I reached out via chat/text and was able to get my experience promptly booked. Look forward to our San Diego old town food tour next Month.
11. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Virgin Gifts
We are pleased to hear our team was able to help get everything booked quickly, Kim! 💖
We’re thrilled you’re all set, and we can’t wait for you to enjoy the San Diego Old Town Food Tour next month - it’s going to be delicious fun! 😍
Chantelle - 🌟🌟🌟🌟🌟
I had a small problem booking the…
I had a small problem booking the experience but contacted Virgin gifts and Lufti responded quickly, contacted the necessary parties and kept me informed throughout the process. Everything was quickly resolved and I went on to book the experience without any issues. Lufti was great, thanks
10. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Virgin Gifts
We’re really glad to hear everything was resolved quickly and smoothly, and that Lufti was able to help every step of the way. 🥰
We’ll be sure to pass on your kind words, Barbara - they’ll be delighted! 💖
Chantelle - 🌟🌟🌟🌟🌟
Svar fra Virgin Gifts
We’re delighted to hear you enjoyed our selection of amazing experiences and found the purchasing process so straightforward! 🛒
We hope you have a brilliant experience, Irene. 💖
Chantelle - 🌟🌟🌟🌟🌟
It was easy to gift and I can't wait to…
It was easy to gift and I can't wait to hear about my friends experience.
6. februar 2026
Svar fra Virgin Gifts
Shopping just got a whole lot easier with Virgin Gifts! 🛒
We hope your friends love the gift, and have a wonderful experience. 🎁
Chantelle - 🌟🌟🌟🌟🌟
Bait and Switch
I pay upfront for an experience and then find out it’s unavailable. I want a refund.
4. februar 2026
Svar fra Virgin Gifts
We are sorry to hear you were unable to book and enjoy your experience as planned, Mark.
It is a shame you have had to have your voucher refunded and that the experience did not work out for you on this occasion but we do hope we can do better for you next time and be given a second chance - Chantelle.
You should have dates for use available…
You should have dates for use available before purchasing. I purchased a voucher for the museum of ice cream and there are no dates/times available for me to use my voucher. Need a refund ASAP. Thank you!
3. februar 2026
Svar fra Virgin Gifts
Thank you for your feedback. We can see that you’ve since booked your experience, so we hope everything is now resolved and that you enjoy your visit! - Kay
Bulelwa X was great
Bulelwa X was great! Very helpful with my concerns.
27. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Virgin Gifts
We absolutely love hearing that Bulelwa gave you great service - that’s exactly what we aim for from our wonderful team! 😍 Lisa
Old Voucher revitalized
I had an old voucher that was given to me as a gift and Lufti was able to help me out and make it work again on the website. So now I can pick a new experience and finally make use of the gift I was given.
27. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Virgin Gifts
We’re thrilled to hear Lufti was able to help with just what you needed 🤩 Lisa
Svar fra Virgin Gifts
Quick and easy is what we love to be! Thanks so much for shopping with us. 🤩 Lisa
Great Gift Card
It’s quick and easy to navigate website and the process to purchase is simple.
A great gift for that someone who has everything!
24. januar 2026
Svar fra Virgin Gifts
Quick and easy, is what an online shopping experience should be! 🛒
We hope the recipient loves the gift, and has a wonderful experience. 🎁
Chantelle - ⭐⭐⭐⭐⭐
Svar fra Virgin Gifts
Ordering should always be simple, and we’re delighted it was a smooth experience for you! 🛒
Wishing you a wonderful experience. 💖
Chantelle - 🌟🌟🌟🌟🌟
Great customer service
Great customer service. Quick response, professional and helpful.
21. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Virgin Gifts
Quick, professional, helpful — exactly how customer service should be 😄 So glad you had a great experience with us! ⭐⭐⭐⭐⭐ – Kay
Lutfi was amazing to work with
Lutfi was amazing to work with. Very responsive and helpful. Lutfi helped me redeem both of my vouchers that I could not redeem myself. Thank you for all of your help!
21. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Virgin Gifts
Lutfi to the rescue! 🙌 So glad they could help get both vouchers sorted — nothing beats a smooth experience 😄 Thanks for sharing!⭐⭐⭐⭐⭐ – Kay
I needed assistance with Vouchers
I needed assistance with Vouchers. Website said to send a text. Quick auto reply and a timely human response. By text where I could respond as available. Quickly resolved my issue and was polite in communication. Leaving review because I was happy with the service.
20. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Virgin Gifts
Yesss 🙌 so glad our text system worked for you! Quick replies, polite chats, and happy customers = exactly what we’re here for 😄 Thanks for taking the time to leave us some love ⭐⭐⭐⭐⭐ – Kay
Booking was super fast
Booking was super fast. The deal I booked was great.
19. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Virgin Gifts
Thanks so much for your lovely feedback! We’re thrilled to hear booking was quick and that you enjoyed the deals. ⭐⭐⭐⭐⭐ – Kay
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