Viennaconcerts.com Anmeldelser 

591
TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

1. The concert hall was very, very crowded. We had the impression that ordinary chairs were added in the main concert hall?! 2. Most of the concert attendees, who were not Austrians, did no wear ap... Vis mer

Vurdert til 5 av 5 stjerner

The performance, acoustics, and the venue were simply amazing. The coat check (upstairs), though, was a bit of a mess and not very organized.

Vurdert til 5 av 5 stjerner

Mieses Wetter gewesen, die Führung war dennoch sehr informativ, interessant und auch humorvoll. Zusammengefasst: einfach toll, gerne wieder

Vurdert til 5 av 5 stjerner

The evening was just a fabulous experience and a memory I will cherish forever. The place, the atmosphere, the people, unforgettable. The musicians performing were some of the most professional and on... Vis mer

Informasjon om virksomheten

  1. Billettutsalg
  2. Hobbybutikk

Skrevet av virksomheten

Classical Music in Vienna / Operas / Concerts / Musicals / Theater


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

591 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

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Har svart på 100 % av de negative anmeldelsene sine

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4,2

Alle anmeldelser

(591)

23 anmeldelser i de siste 12 månedene

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Vurdert til 2 av 5 stjerner

Wrong information about seating at St Charles Church concert.

I purchased tickets for the most expensive section of St. Charles Church in Vienna. My confirmation email from Vienna Concerts said there would be open seating within each section. I arrived early to secure the best seats but found we assigned seats at the rear of the section. I showed the staff the email from Vienna Concerts. The said Vienna Concerts was mistaken about the seating arrangements.

14. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

€20 mark up on €39 tickets!

€20 mark up on €39 tickets!! I foolishly rushed in to buy from this agent but then on seeing the value of the tickets (which was not made clear while purchasing) managed to find the actual theatre site where I could have bought them at face value and no fee! Refund policy charges 50% so not worth doing! Go to the actual site not the one who paid to appear at the top on google

7. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Viennaconcerts.com

Dear Sir / Madam,

Absolute majority of events offered at Viennaconcerts.com does not have any mark up at all. Few events where we have to increase the price are CLEARLY shown in the booking process, including detailed price breakdown. In addition, both face value and price difference are clearly shown in your booking confirmation.

For some events where the demand is extreme and are mostly sold out weeks in advance, we ourselves have to pay a much higher price than the face value. We do this in order to be able to offer those events to international customers, but we do it very transparently like no other ticket office (and we insist on this).

And finally, 20 EUR mark up on 39 EUR tickets is simply NOT TRUE. It was a 15 EUR mark up, we paid for those tickets a higher price than the face value and you were informed on our website while booking and in your confirmation. You can even check it right now and see that detailed price breakdown is shown while booking with us (while selecting the tickets).

We still hope you enjoyed the event.

Sincerely,

Viennaconcerts.com

Vurdert til 5 av 5 stjerner

De MAZATLAN, MEX., A VIENA CON AMOR.

Mi experiencia fué muy satisfactoria sobretodo porque por alguna razón que desconozco se duplicó la compra de los boletos del concierto y de inmediato contacté vía email y de igual manera de inmediato hicieron el reembolso correspondiente. Esto me dejó una muy buen sabor de boca. Gracias.

10. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

On September 3

On September 3, 2024, the website that I used to order tickets was confusing and apparently reverted to the month of September despite the fact that I had intended to order tickets for an event 3 months later. The confirmation email I received contained the early date (September 4, 2024), not the one I thought I had ordered (December 4, 2024), but it was not easily noticeable. I should have looked at it more closely but the website & confirmation email could be more user-friendly. Traveling from the US to Vienna for the concert was a disappointment since the tickets I ended up having were for a concert that had taken place 3 months earlier, unbeknownst to me. I had spent more than $200 on the tickets but was understandably refused entrance at the door.

4. desember 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Viennaconcerts.com

Dear Sir / Madam,

Thank you for your bookig and please allow us to respond and re-confirm the facts, which you also fairly stated in your comment:

- Our Website did not revert the date you chose for the concert.

- If there is one thing where the Feedback of our customers is phenomenal, then it is the usability and overview of our website.

- You obviously chose the wrong date by mistake.

- This date was included in our invoice and later also in the confirmation (2 seperate emails).

- Had you noticed the wrong date and contacted us, we would have immediately changed the date at no cost for you.

- Unfortunately, events and concerts are not like other goods. Once the event has taken place, we have to pay full price to the event organiser. It is just like missing a plane.

We are very sorry. We have absolutely no interest for these cases to happen. As you can see, we get negative reviews without doing anything wrong.

Best regards,

Vurdert til 5 av 5 stjerner

Amazing Christmas in Vienna

This was such an amazing way to spend Christmas in Vienna - the musicians were excellent, highly skilled and entertaining. The lead violinist was unbelievable, and the music was surreal in such a beautiful and historic location. Something we all enjoyed and will remember forever!

25. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Still a big rip off

A rip off. Charged €110 for an €85 ticket for the Spanish Riding School performance. This is the worst I have ever seen from a supposedly legitimate site. Their response below is not particularly accurate, they didn't check when I had booked (less than 24 hours before the event), and you would be wise to check the small print as you make a booking to see the additional charges, they were not at all apparent to me.

21. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Viennaconcerts.com

Dear Sir / Madam,

With all due respect, no ripp-off.

For the absolute majority of the events at our website, we have no surcharge at all, zero.

Unfortunately, for few events listed at our website, we have to add a surcharge to the face value. Very often, we ourselves have to pay higher prices than the face value on the ticket. Very often, this is our only chance to offer those tickets to the international customers.

However, we do this in the most transparent way possible:

- We show a "Price Breakdown" during the booking process (surcharge visible in EUR and in Percent)

- We show then both the face value and the total price in your Confirmation

- We clearly include this information in our Terms and Conditions


If a customer contacts us at least a day before the event and has any complaints about prices or our service, we immediately offer full refund.

Unfortunately, you did not contact us and this review is your only reaction.

We are very sorry and hope you at least enjoyed the performance.

Vurdert til 5 av 5 stjerner

Fantastic Vienna evening

Fantastic Vienna evening! Classics at their best. Perfection, professionalism and excellent organization. I've already chosen the Vivaldis Four Seasons concert at St. Charles Church twice and this was definitely not the last time.

8. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

가족에게 최고의 경험

콘서트 홀부터 실제 공연까지 뭐하나 빠질것이 없는 완벽한 공연이었습니다. 특히 저희는 가족이 함께 참석 했는데 10대 아이들의 감성에도 최고인 공연입니다

10. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

One of the best concerts in Vienna

One of the best concerts in Vienna. The musicians were outstanding, delivering a powerful performance. The venue has good acoustics and it is charming.

28. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent concert

Musicians and the program itself were excellent. We enjoyed the performance very much. We also very satisfied with the services of the Vienna Musikverein. Thank you!

20. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Responsive customer service

I booked an opera with this site but later found the official state opera page with the same tickets for cheaper. I was able to get a full refund of the original booking. Thanks!

22. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Gem of an experience

My husband and I thoroughly enjoyed a concert at Mirabell Palace. The venue is outstanding and Marble Hall is an intimate location to enjoy a musical presentation - all seats have a fine view.

4. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Rückerstattung funktioniert nicht

November 2024 - Veranstaltung gebucht f. 26.01.2025 - Info erhalten 4-6 Wochen vor Veranstaltung kommen die Tickets - 07.01.2025 noch keine Tickets bekommen - nach Anfrage Entschuldigung erhalten dass Veranstaltung eigentlich nicht buchbar sein durfte da geschlossene Veranstaltung - Man teilte mir mit dass ich den Betrag rückerstattet bekomme und mir eine andere Veranstaltung als Wiedergutmachung aussuchen kann. Neue Veranstaltung wurde ausgesucht, nur mittlerweile ist der 23.01.2025 und ich habe das Geld noch immer nicht bekommen. An meiner Bank liegt es nicht, die mir nach Rücksprache versichert hat etwaige Kontobuchungen sofort weiterzuleiten. Das kann nicht sein dass die Rücküberweisung so lange dauert innerhalb von Wien. Es sind immerhin fast €200,-, das ist nicht gerade wenig. Wer fühlt sich jetzt endlich mal zuständig für mein Problem. Danke Martina Stadler

23. januar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Viennaconcerts.com

Sehr geerhte Frau Stadler,

Danke für Ihre Buchung. Bitte erlauben Sie uns eine Antwort:

1. Wir sind ziemlich sicher Ihre Bank liegt falsch und die Rückerstattung ist auf Ihrem Konto. Sehr oft wird die Rückerstattung zurück auf das Datum der ursprünglichen Belastung datiert. Sie sollten online auf Ihrem Konto in November zurückschauen und auf "Viennaconcerts" oder "Stripe" suchen. Da sollte einmal die Belastung (minus) und einmal die Rückerstattung (plus) zu finden sein. Oder geben Sie uns einfach die Kontaktdaten der Bank und wir reden direkt mit der Bank.

2. Sie haben per Stripe / EPS bezahlt. Daher muss die Rückerstattung auch durch Stripe / EPS erfolgen, und die dauert länger. Es ist nicht einfach eine normale Überweisung.

3. Sie haben von uns noch dazu Gratis Tickets für eine sonst komplett ausverkaufte Oper in der Staatsoper bekommen.

Mit freundlichen Grüßen,

Viennaconcerts.com

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