Videvo.net - Free Stock Footage Anmeldelser 

175
TrustScore 4 av 5

3,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Hello, I have been using the services of the videvo site for many months now. Problems started with the account, I wrote to the administration and the employees tried to help me in every possible way,... Vis mer

Vurdert til 1 av 5 stjerner

5 months ago I cancelled my subscription, for some reason it did not cancel it and has been charging me for 5 months. 2 days ago I try to cancel it again and it just says 'error cancelling subscr... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I'm very impressed by Videvo's customer support. They've been very helpful and accommodating even though I made some mistakes. Their selection of video clips is perfect for my project and I was... Vis mer

Vurdert til 5 av 5 stjerner

I had a copyright claim placed erroneously on a YouTube video that included a music clip from this site. After my appeal was denied, I reached out to Videvo for help. Simon replied and followed-up wit... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Videoproduksjon

Skrevet av virksomheten

Download free stock footage and HD video clips; Videvo has a large archive of HD & 4K video clips, motion graphics and stock footage. Royalty-Free licensing


Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

175 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,8

Alle anmeldelser

(175)

1 anmeldelse i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

5 months ago I cancelled my…

5 months ago I cancelled my subscription, for some reason it did not cancel it and has been charging me for 5 months.

2 days ago I try to cancel it again and it just says 'error cancelling subscription, please contact support'. So I stopped my card and contacted support directly.

2 days later and I receive no response yet, and they retried debiting my card 2 times again today.

29. februar 2024
Anmeldelse skrevet uten oppfordring
Logoen til Videvo.net - Free Stock Footage

Svar fra Videvo.net - Free Stock Footage

Hi Joe,
First and foremost, we want to extend our sincerest apologies for the inconvenience and frustration you've experienced with your subscription and our customer service. At Videvo.net, we strive to provide not only the best video content but also the best customer experience, and it's clear we've fallen short in your case.

We understand how disappointing it must be to face issues when cancelling a subscription and the added stress of unauthorized charges. Please know that we take your situation very seriously and are here to rectify it as swiftly as possible.

To ensure we resolve your issue thoroughly and prevent any further inconvenience, could you please directly email us at support@videvo.net with the subject line "Trustpilot: Urgent Subscription Cancellation Issue"? This will allow us to immediately flag your case for priority review by our support team. In your email, if possible, please include any relevant details or correspondence you've had with us previously, as this will help us to quickly understand and rectify the situation.

Additionally, we are committed to investigating why the cancellation did not process correctly and why there was a delay in our response to your support request. We will also review our subscription management system to prevent similar issues from occurring in the future.

Your satisfaction and trust in Videvo.net are incredibly important to us, and we are eager to make this right. Thank you for bringing this to our attention, and we look forward to hearing from you soon to resolve this matter to your satisfaction.

Many thanks
Videvo team

Vurdert til 5 av 5 stjerner

Integrity and Responsiveness

My initial experience of contact with Videvo.net was as a volunteer serving with a non-profit making Registered Charity operating on a worldwide basis, and I had a question concerning application and usage of a video. I put my question online and even though there is a sizeable time and distance difference between myself and Videvo.net, there was an almost immediate positive response. As a retired business person myself, I am impressed at their transparency and understanding in such a friendly and co-operative style. Well done !

6. februar 2024
Vurdert til 4 av 5 stjerner

Visiting all the world for free

It's a greate opportunity for people who can't journay all over the world. We can watch and download the hight quality clips and use them in our projects. I don't like when appears Istock clips as a pubblicity.

24. desember 2023
Vurdert til 4 av 5 stjerner

Eventually and with proofe

Eventually and with proof, the company recognized a problem with their website that deleted my credits and payment info. After I readded my subscription and payment info, they restored my missing credits.

29. oktober 2023
Vurdert til 5 av 5 stjerner

Great experience overall...

The technical quality of the video footage is excellent. It offers a wide choice and some shots are as long as 49" and even over 50", which is great. The prompt assistance was wonderful and the support team was very professional and helpful. A great experience overall.

20. august 2023

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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