Vialto Partners Anmeldelser 

I would give 0 rating if I could. Absolute a nightmare to work with. They did my taxes and green card application. Horrific. Sat on my materials for more than 6 months with no traction. Incompetent team checking my documents - missed the most fundamental immigration 101 facts. Sloppy and incompetent work throughout. Wasted my time, caused rework, and delayed my application. Even mixed my application with someone else in my company causing confidential and time sensitive information to be sent to wrong addresses. DO NOT use them if you have a choice, if that's what you are given - question everything they do and always double check and be on top of them for your stuff.

One of the worst services I have dealt with. I would not recommend anyone to use that service. I've spend 3 weeks and still they are not able to fix login issue to their portal. They keep asking me and telling me it is the final reminder to book a consultation via their mobility link portal and I sent to them multiple times that I cannot get a reset password to my email/junk/spam to login to their portal.

Mistakes in basic tax declaration. No answer for weeks.

Vialto Partners Denmark made a critical mistake in handling my researcher tax application. They failed to inform me that one required document had to be sent directly to a different authority — an omission that led to the revocation of my researcher tax scheme and triggered a long chain of unnecessary financial and administrative problems.

This was not an isolated incident. The exact same error happened to at least two other people I know of, and would have happened to a third if I hadn’t warned them. This clearly points to a systemic failure, not an individual misunderstanding.

Because of Vialto’s incorrect guidance, I was advised not to pay the tax demand that arose after the revocation — advice that resulted in my case being transferred to Gældsstyrelsen. I later made payments there, but SKAT still hasn’t reconciled them almost two years later. In the meantime, I’ve been left with unnecessary debt, stress, and countless hours spent trying to fix something that should never have gone wrong in the first place.

Their so-called help with annual tax declarations was equally poor. The process consisted of long questionnaires that only slowed things down — something you could easily have done directly on SKAT yourself. They even made a major calculation error, claiming I owed around 20,000 DKK in tax for a single month of work, which any competent accountant should have caught immediately. In general, their response times were extremely long, while deadlines were very short whenever they required information from you.

Vialto’s responses have been long and defensive, but they have never taken real responsibility or offered any kind of compensation for the financial and emotional damage caused by their repeated mistake.

In short: I would never recommend trusting Vialto Partners Denmark with researcher tax cases. Their lack of accountability and repeated procedural errors have cost me years of stress, instability, and lost money.

A complete disaster... I have never seen such a bad service in my professional career. No service, no communication, all deadlines missed, multiple errors in my tax return, no expertise as they did not know the tax convention signed between France and the UK - I had to check it by myself to correct some mistakes. Cherry on the cake, I have now paid from my pocket several thousand GBP in penalties and interests to HMRC just because of Vialto missing all deadlines. Run away if you can!!!

Just dreadful - they are at best indifferent and appear not to have any idea re international tax matters. The people preparing the returns may have well been trained in how to use a return preparation software for inputting numbersbut do not use common sense or reasoning when doing so. There is no understanding of how US tax law applies to not only international issues but even within the US and different states.
There seems to be little if any time spent ensuring accuracy of advice/ information given nor will they accept any responsibility when such advice is wrong and leads to penalties etc. they ( US tax advisors) even asked me ( their foreign client ) about how something should treated according to US tax law which I assumed was what they were being paid to consider. Noone in Vialto seems to talk to each other.

Did my tax forms for 2 countries, due to job move. Never answered nor replied to urgent mails/phone calls. Got severe tax bills, and are now trying to find out how to do it myself. Would have been easier and better to do it alone from the start. Have no basis to build on from what they did.

The worst experience I had with a law firm ever! No communication, horrible costumer service. They had my h1b case for months and whenever I ask for updates, they make it sound like I'm asking for the moon and ask me to be patient for months for tasks that could reasonably take 3 days. Eventually, I complained and my workplace which luckily was supportive, got my case transferred to another law firm that got it completed, filed and accepted in literally less than two weeks. With VialtoPartners it was nothing less than a nightmare. Save yourself money and trouble and stay away from this firm!

I had a very unpleasant experience with Vialto that was hired by my company to prepare my tax returns as an expat. The ways to describe them is utter lack of communication, poor customer service and low quality control. They made errors on my tax return, completed it late for which I had to pay late fees and were extremely dismissive to my feedback. It’s a shame that my company selected them as our vendor. If I had a choice, I’d never use their services.

Unconscionable incompetence. Most of the staff they hire have Zero background in taxes. They are extremely unresponsive and to even get a response or someone on the phone is a big challenge. If you have anything even remotely technical on your tax return, go somewhere else....trust me. It will save you time, money, and headaches. This is the worst tax prep service Ive ever encountered by a long shot.

0 stars.
Really lousy customer service.
Absolutely not worth their pay
Stay away from the,

Vialto manages immigration and tax for my company (big Global Oil and Gas Major). I'm embarrassed to say that we chose Vialto given their incredibly POOR performance with immigration matters. Their communication was constantly unclear, confusing and clearly, they lack competency if you through a tiny difference from the standard process. They took 5+months to get my work visa for Malaysia, when my co-worker's too 6 weeks total (and that was just 1 of the inconsistencies we encountered). The team was reactive and simply terrible.
They were unprofessional when I requested information for my family's work permits. Their "scope of work" was composed of 2 lines of generic information and HIGHLY overpriced costs.
Stay away from VIALTO.

Were part of PWC then it became Vialto

Were responsible for my self assesment tax return submission.

The team doesnt reply to my messgaes on their portal or emails
Asked them to contact HMRC as per the delegation signed by me to remove me from expat account , never happened.
Asked to be removed from self assesment , they never did
They submitted my tax return late after the due date so I cant transfer my tax return to Payee

Talia was my account manager and all the replies to my complaint was we are sorry !!!

Avoid dealing with this company

Absolute garbage. They have no idea what they're doing with tax issues or immigration issues. You wind up having to do nearly everything yourself and hold their hand through processes they should be guiding you through. At the end of the day, it's a huge waste of time because it'd be faster to do it yourself on your own instead of having to do it yourself and then walk them through it. If I hadn't been forced to use their "services" for three years by my company, I would have walked away within the first month. They take forever to get back to you about anything and when they do, they don't give helpful information. They request information, you give it to them, and then they ask you for it again a month later and tell you that some process has been delayed because you didn't provide whatever it was that you definitely provided a month ago. Avoid them if you can.

No way go near these people. They don’t stand over their work and are going to blame you for their mistakes

Very very bad and slow process. Not at all recommended.

They have absolutely no clue how different visa permissions work and what needs to be done if anything goes wrong. So in difficult situations, you are on your own and they will not reply to emails or answer your calls. Absolutely useless for immigration services. I need to contact my work to get rid of them.

Horrible company (UK side). I unfortunately had Vialto contracted by my company to file my self assessment tax return in the UK. Everything is just a mess. It starts with their forms beeing trash and looking like they have been set up by a 5 year old, also not applicable to my case. Any comments I made there have never been picked up. Then, as soon as they have the information to action the case, they don't react and delay the process until it is too late and penatly fees for late filing and numerous letters from the HMRC etc started flying in. Most emails to remind them and express my concern were ignored and/or not answered properly and/or no action was taken. The day before some deadline I receive a WRONG(!) assessment for my review with two emails to pressur me to approve. Prompt response with my concerns got ignored. Eventually I had to escalate to the highest level (C-level) to get some poor woman to finally action my case (one could clearly see how much pressure she got then from her superiors). Of course they asked for ridiculous amounts of money in addition as a consequence from my company. God knows, if they actually paid that. The amount of private hours I had to sink into this is not countable. 0/10 experience. By any means, go somewhere else!!!

Absolutely awful experience filling taxes. Impossible to to talk to anyone remotely competent and their software is riddled with errors.

If you work at Amazon and your choice is between someone else and Vailto, choose someone else. I know the other choice is rated lower but Vailto is unresponsive, doesn't answer my questions, and has given me incorrect guidance during my transition from Canada to USA.