Viaggiare Rent - Bari Aeroporto Anmeldelser 

Tutto perfetto

Servizio rapido e perfetto macchina nuova Terry gentile e disponibile

booked and prepaid a rental car in Bari through Discover Cars for approximately €150.

When I arrived at the rental desk of Viaggiare, I was informed that my Revolut Ultra debit card could not be used for the security deposit. The only alternative offered was to purchase additional insurance from the rental company for €177 — more than the cost of the rental itself.

As I had already travelled to Bari and had a prepaid reservation, I felt I had no realistic option but to pay the additional charge if I wanted to receive the vehicle.

The company later pointed to its terms and conditions, stating that customers using a debit card must purchase one of their additional coverage packages. While this may be contractually permitted, the customer experience was extremely disappointing. An unexpected mandatory charge exceeding the rental price, presented only at pickup, is not something I consider transparent or customer-friendly.

The car itself was fine, but the rental process left a very negative impression. I would strongly advise future customers to carefully check the payment card requirements and potential additional charges before booking.

Terry ed Enzo hanno offerto un servizio ottimo. Non ha durato più di 10 minuti ed erano estremamente gentili e buffi. Veniamo sicuramente un’altra volta ;)

Très bonne agence, aucun problème et voiture propre

Terry bravisima! Very good service and new goid car!!!!!

Personale qualificato, macchina nuova e pulita

Servizio rapido e veloce. Personale cortese e macchina ottima!

Consigliatissimo.....sono satata servita in maniera rapida ed eccellente.....bravissimi tutti gli operatori.....ci ritornero.....

Alles war gut und unkompliziert.
Auto war gut aufbereitet und sauber.

Το καλύτερο !! Μας έλυσαν το πρόβλημα αμέσως . Χαρούμενες η Τιτι και η ΤΕrry μας εξυπηρέτησαν αμέσως ενώ μέσα στο αεροδρόμιο μας αγνόησαν όλοι .
Να πάτε οπωσδήποτε !!!! Ευχαριστούμε πολύ για όλα !!!!!!!!

Esperienza eccellente sotto ogni aspetto! Ho trovato grande professionalità, cortesia e disponibilità da parte di tutto il personale. L'auto era perfettamente pulita, in ottime condizioni e pronta all'orario concordato.
Un ringraziamento speciale va alla responsabile, la signorina Titti, che si è distinta per la sua gentilezza, competenza e attenzione al cliente. Ha saputo gestire ogni richiesta con efficienza e cordialità, rendendo l'intera esperienza di noleggio semplice e piacevole.
Consiglio vivamente questa società di noleggio auto a chiunque cerchi un servizio affidabile e di qualità. Sicuramente mi rivolgerò nuovamente a loro in futuro!

Terry was very nice and everything was with Viaggiare!

Terry provides the car & supported us nicely. The car was fine and we didn't have any issues.

Everything is fine :)