My previous toyota was from a different company and always used Vertu for servicing and MOT and never had any problems. However I needed to upgrade it so went to Vertu and Ben in sales looked aft... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
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The whole experience was excellent. Friendly staff and excellent customer service, Efficient and effective service overall, especially from John the Motability specialist who gave me all the time , he... Vis mer
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Everything from start to finish in ordering our new car was faultless , nothing was to much trouble , a big shout out to Bev on reception and Mandy the sales executive who guided us through our order... Vis mer
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This is our 3rd new car from the Chesterfield branch and we have always had excellent support and service. Our senior sales executive John Wood guided us in our choices with patience, grace, humour an... Vis mer
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Informasjon om virksomheten
Om Vertu Motors - Toyota Chesterfield
Skrevet av virksomheten
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Kontaktopplysninger
Lockoford Lane 2, S41 7HY, Chesterfield, Derbyshire, Storbritannia
- 0344 659 8129
4,8
Enestående
85 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 96 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great service from Ben Walne and all…
Great service from Ben Walne and all the staff.
25. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Toyota Chesterfield
Thank you for your feedback. We’re delighted to hear that you received great service from Ben Walne and the rest of the team. Your kind comments are very much appreciated and will be shared with them.
Kind regards,
Matthew
All staff were friendly and helpful
All staff were friendly and helpful
Ben was very good at explaining all aspects of the vehicle.
23. april 2026
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Svar fra Vertu Motors - Toyota Chesterfield
Dear Michael,
Thank you for taking the time to leave your feedback. We’re pleased to hear that you found all of our staff friendly and helpful during your visit.
Your kind comments about Ben are very much appreciated. It’s great to know that he took the time to clearly explain all aspects of the vehicle and supported you throughout the process. Your feedback will be shared with Ben and the team at Toyota Chesterfield.
Thank you again for choosing us.
Kind regards,
Liza
Excellent customer experience
Extremely satisfied with all aspects of car purchase. Ben did a great job of looking after my needs and extremely helpful. His video pre test drive and pre delivery of car were excellent and were very helpful. Would recommend both the dealer and Ben (sales person). Julie (showroom host) alsogave a good explanation of car features and very knowledgable.
13. april 2026
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Svar fra Vertu Motors - Toyota Chesterfield
Dear MFirth,
Thank you for taking the time to share your feedback. We’re delighted to hear that you were extremely satisfied with every aspect of your car purchase.
Your kind comments about Ben are very much appreciated. It’s great to know that he looked after your needs so well and that his video updates before the test drive and ahead of delivery were particularly helpful. Your recommendation of both Ben and the dealership means a great deal to us.
We’re also pleased to hear your positive feedback about Julie, and that her clear explanations and strong knowledge of the vehicle features helped enhance your experience in the showroom.
Thank you again for choosing Toyota Chesterfield — we hope you enjoy many happy miles in your new car.
Kind regards,
Liza
I was met with courtesy and helpfulness…
I was met with courtesy and helpfulness by your sales representative. At all stages throughout the process I received a high level of explanatory discussion and was allowed to take time to understand and come to a decision. This continued throughout the process, from the date I was first in the showroom to the 21st April when I picked up my new car.
21. april 2026
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Svar fra Vertu Motors - Toyota Chesterfield
Dear Magdalene,
Thank you for taking the time to share your feedback. We’re delighted to hear that you were met with courtesy and helpfulness from the outset and that you received clear, detailed explanations at every stage of the process.
It’s especially pleasing to know that you were given the time and space to fully understand your options and make your decision comfortably, from your first visit to the showroom through to collecting your new car. Providing a supportive and transparent experience is very important to us.
Thank you again for choosing Toyota Chesterfield, and we hope you enjoy many happy miles in your new car.
Kind regards,
Liza
good with communication
As soon as you walk through the door you are made to feel welcome but not made to feel pressered into anything(no pushy sales like at some car sales ).Ben W was very good with communication, any email/phonecall was replied to more or less straight away.
I didn't feel pressered into buying any extra options which were offered like some companys do.
Would definatley recommend this car sales.
7. april 2026
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Svar fra Vertu Motors - Toyota Chesterfield
Good afternoon Alison,
Thank you for your lovely review. It’s great to hear you felt welcome from the moment you arrived and that the experience was relaxed with no pressure. I’m pleased Ben kept in close contact and responded quickly, and that everything was clearly explained without feeling pushed into any extras.
Your recommendation is really appreciated.
Kind regards,
Dean
The way we were dealt with through out…
The way we were dealt with through out looking for car was a good experience, being looked after by Ben. He listened to our needs and kept us up dated. Then the smooth transition of dealing with old car and driving away with new was seemless. Ben now looking for car for my husband. Thanks
20. mars 2026
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Svar fra Vertu Motors - Toyota Chesterfield
Thank you for your lovely review. I’m really pleased to hear that Ben looked after you so well throughout your car search. It’s great to know he listened to your needs, kept you updated, and made the transition from your old car to your new one seamless. Fantastic to hear he’s now helping your husband too!
Kind regards,
Matthew
Relaxed, knowledgeable and efficient
This is our 3rd new car from the Chesterfield branch and we have always had excellent support and service. Our senior sales executive John Wood guided us in our choices with patience, grace, humour and flexibility. The process was unrushed, but speedy. John and his sales team manager Aiden offered a good package and we drove off in our new CHR Sport within four weeks from our initial enquiries. All the staff at the branch were friendly and the free coffees and biscuits were much appreciated.
11. mars 2026
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Svar fra Vertu Motors - Toyota Chesterfield
Thank you for your wonderful review. I’m delighted to hear that your third experience with our Chesterfield branch was just as positive as the previous ones. It’s great to know John guided you with such patience, humour and flexibility, and that Aiden and the team were able to offer a great package and a smooth, timely process. We’re also pleased the friendly atmosphere — and the coffees and biscuits — added to the experience. Enjoy your new CHR Sport!
Kind regards,
Matthew
Seamless from start to finish not…
Seamless from start to finish not pressured to make a quick decision on anything really nice atmosphere in there
16. mars 2026
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Svar fra Vertu Motors - Toyota Chesterfield
Hi M Finch,
Thank you for taking the time to leave this brilliant 5‑star review. We’re so pleased to hear that your experience at Toyota Chesterfield was seamless from start to finish. It’s great to know you felt no pressure during the process and enjoyed the welcoming atmosphere — that’s exactly what we aim for.
We really appreciate your feedback and hope you’re enjoying your new vehicle.
Kind regards,
Liza.
A great car buying experience at Vertu Toyota Chesterfield.
I’ve got to say we were very happy with our car purchase from Vertu Toyota Chesterfield. Kian the Sales Executive who looked after us was a breath of fresh air,he was so easy to deal with and nothing was to much trouble for him. Everything was dealt with professionally and in a pleasant manner. I must also say all the staff in the showroom were helpful and friendly too as were the managers who came and chatted to us making sure we were happy with everything. Being members of the older generation we were very impressed.Thank you.
13. mars 2026
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Svar fra Vertu Motors - Toyota Chesterfield
Thank you so much for sharing such a lovely review. We’re delighted to hear that you were so happy with your experience at Vertu Toyota Chesterfield. It’s wonderful to know that Kian made the process easy and enjoyable, and that his professional and friendly approach stood out. We’re also pleased that the rest of the team and managers helped make you feel welcome and well looked after. Your kind words mean a great deal to us, and we’re especially grateful for your trust and appreciation.
Many thanks,
Chloe
Friendly Personal Service
Excellent personal service with no sales hassle. Able to book bespoke meetings without waiting in long queues. all finished off with a coffee!
9. mars 2026
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Svar fra Vertu Motors - Toyota Chesterfield
Hi Simon,
Thank you for your excellent 5‑star review. We’re delighted to hear that you enjoyed a personalised experience at Toyota Chesterfield, with no sales pressure and the convenience of bespoke appointments — just as it should be. It’s great to know everything was handled smoothly and even finished off with a good coffee!
We really appreciate you taking the time to share your feedback and hope to welcome you again in the future.
Kind regards,
Liza
Such a consumer friendly garage
Such a consumer friendly garage - the best Toyota one that I’ve experienced, this is my fifth Toyota car. The general
Manager even came over to introduce himself to me and offered to collect my car for servicing if needed. Also, when there was a small hiccup caused by Toyota not the garage, I had a personal call from one of the managers apologising, who then went above and beyond to sort it out for me. I can thoroughly recommend buying from them as opposed to a larger more corporate garage where I have purchased cars from before. Well done Vertu Toyota Chesterfield!
11. mars 2026
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Svar fra Vertu Motors - Toyota Chesterfield
Good morning Karin,
Thank you for taking the time to share such a thoughtful review. It’s wonderful to hear this has been your best Toyota experience yet — especially as this is your fifth Toyota. Your loyalty really speaks volumes.
I’m really pleased the team at Vertu Toyota Chesterfield made such a strong impression. Having the General Manager introduce himself and offer collection for servicing shows a genuine commitment to customer care. And it’s great to hear that when a small issue arose — caused by Toyota rather than the dealership — the team handled it personally, apologised, and went above and beyond to put things right. That level of ownership and support makes a huge difference.
Your recommendation, especially when comparing them to larger, more corporate dealerships, means a great deal.
Thank you again for your lovely feedback, and I hope you enjoy many happy miles in your Toyota.
Kind regards,
Dean
Relaxed, no-pressure experience
The showroom team were really friendly and helpful from first phone contact. It was a totally no-pressure experience with lots of advice re model options, price and colours. My test drive was relaxed and allowed me to try every feature of the car at my own pace. Exactly two weeks after ordering, my new car was ready for collection. The sales team went above and beyond to order in some accessories I chose last minute and fit them in time for collection.
Collection day was an amazing experience! They did a 'reveal' of my car, set up the infotainment screen to my phone to use the satnav, and radio stations I liked.
As a nature lover, the sales manager then thanked me for the purchase. I received a thank-you card from the team impregnated with wild flowers to plant in the garden. Lovely touch!
Would highly recommended the Toyota Chesterfield experience.
10. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Toyota Chesterfield
Good afternoon Wendy,
Thank you for your lovely review. I’m really pleased to hear the team made everything friendly, relaxed, and pressure‑free from the very first call. It’s great that your test drive was easy and unhurried, and that your new car was ready so quickly with the accessories fitted in time.
I’m delighted the collection experience — including the reveal and personalised setup — made the day special. The wildflower thank‑you card is a wonderful touch too.
We really appreciate your recommendation.
Kind regards,
Dean
Mandy Ryan
The Sales Rep, Mandy Ryan, was brilliant, as were all the staff. The whole experience felt special and that you were a valued customer.
6. mars 2026
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Svar fra Vertu Motors - Toyota Chesterfield
Good morning Derek,
Thank you for your fantastic review. I’m really pleased to hear that Mandy was brilliant throughout your visit, and it’s great to know the rest of the team also helped make the whole experience feel special. Feeling like a valued customer is exactly what we hope for, so it’s wonderful to hear that came across.
Kind regards,
Dean
The whole experience was great
The whole experience was great. The staff were welcoming and friendly. When we came to pick up the car we were blown away by the fact that it was covered and a stand with our names on was there. A lovely handover thanks to Mandy, Chesterfield.
7. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Toyota Chesterfield
Thank you for sharing your experience. We’re delighted to hear that you found the team welcoming and friendly throughout your visit. The personalised handover is something we love to do, so it’s wonderful to know the covered car and name stand made the moment feel special. A big thank‑you to Mandy at Chesterfield for making your collection so memorable.
Many thanks,
Chloe
Brilliant service all the way for start…
Brilliant service all the way for start to finish, Louie did a brilliant job, thankyou,
3. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Toyota Chesterfield
Hi Elizabeth,
Thank you so much for your lovely review. We're delighted to hear you received brilliant service from start to finish. Louie will be so pleased to know his efforts made a positive difference to your experience.
We truly appreciate your feedback and your custom.
Kind regards,
Liza
Excellent service as always from…
Excellent service as always from friendly, helpful staff.
17. februar 2026
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Svar fra Vertu Motors - Toyota Chesterfield
Hi Antony,
Thank you for leaving this review. We are so pleased to hear that you received excellent service as always from our friendly and helpful staff. Your continued feedback is very much appreciated.
Kind regards,
Danielle
We dealt with John Wood at Chesterfield…
We dealt with John Wood at Chesterfield Toyota.
The whole process was simple and a pleasure.
I thoroughly recommend this dealership and John in particular.
Our new Aygo X Hybrid is fantastic too.
11. februar 2026
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Svar fra Vertu Motors - Toyota Chesterfield
Thank you for your wonderful review. I’m delighted to hear that John Wood at Chesterfield Toyota made the whole process so simple and enjoyable. It’s great to know you would recommend both the dealership and John, and fantastic to hear how much you’re loving your new Aygo X Hybrid.
Kind regards
Keith
Excellent and friendly service
5. februar 2026
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Svar fra Vertu Motors - Toyota Chesterfield
Thank you for your excellent review. I’m pleased to hear you received friendly and helpful service from the team. We really appreciate your feedback.
Kind regards
Keith
Kian our sales person was extremely…
Kian our sales person was extremely helpful and efficient explaining everything about the car and the process was easy and enjoyable
30. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Toyota Chesterfield
Good afternoon, Thank you for your feedback. We’re really pleased to hear that Kian was extremely helpful and efficient, and that he explained everything clearly throughout your visit. It’s great to know the whole process felt easy and enjoyable for you.
We truly appreciate your comments. Kind regards, Kerry
New Aygo X from Vertu…
Just collected my new Aygo X from Vertu Chesterfield. It is amazing! Hybrid engine, so amazing mpg. Very comfortable and easy to drive.
But the best thing is that the staff are so helpful and considerate. The whole process was quick and easy and I wasn't put under pressure to buy.
I would absolutely recommend Toyota cars and Vertu Chesterfield
29. januar 2026
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Svar fra Vertu Motors - Toyota Chesterfield
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
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