While waiting for a service to be done I enquired about a possible change of car. Within 2 weeks I was driving it ! Evie came to help me. Took me for a test drive. She seemed quite new to car sales... Vis mer
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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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This is our 3rd new car from the Chesterfield branch and we have always had excellent support and service. Our senior sales executive John Wood guided us in our choices with patience, grace, humour an... Vis mer
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The staff were so friendly and seemed to go the extra mile for me expecially mandy. Ill definitely be staying with Toyota and id definitely recommend Toyota Chesterfield to friends. The service i rece... Vis mer
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Mandy Ryan, Sales Executive at Vertu Toyota Chesterfield, made the entire process so smooth. From our initial appointment, keeping me updated of the progress, to the day of collection, which felt like... Vis mer
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Informasjon om virksomheten
Om Vertu Motors - Toyota Chesterfield
Skrevet av virksomheten
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Kontaktopplysninger
Lockoford Lane 2, S41 7HY, Chesterfield, Derbyshire, Storbritannia
- 0344 659 8129
4,8
Enestående
79 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 96 % av de negative anmeldelsene sine
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Well experienced delivery by John wood
Everything went on smooth and fast.
Thanks John wood🙏
24. juli 2026
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Svar fra Vertu Motors - Toyota Chesterfield
Thank you for your kind review.
We are delighted to hear that everything went smoothly and quickly for you. It's great to know that John Wood provided a positive experience and helped make the process straightforward from start to finish.
Thank you for choosing Vertu Toyota. We hope you enjoy your new car and look forward to welcoming you back in the future.
Kind regards,
Keith
The best team !
While waiting for a service to be done I enquired about a possible change of car. Within 2 weeks I was driving it !
Evie came to help me. Took me for a test drive. She seemed quite new to car sales but was very helpful and professional and sought help and support from other team members when she wasn’t sure. James sales manager and Aiden in finance I knew from a previous purchase and they worked hard to get me a great deal. Aiden worked around a problem and we left very happy.
14. juli 2026
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Svar fra Vertu Motors - Toyota Chesterfield
Thank you for your wonderful feedback. We’re delighted to hear that what started as an enquiry during your service visit led to you finding your next car so quickly.
It’s great to know that Evie provided such helpful and professional support throughout, and that James and Aiden worked hard to secure a great deal and resolve any challenges along the way. We’re pleased everything came together smoothly and that you drove away happy with your new car.
Kind regards,
Matthew
Vertu Experience taff I dealt with were all friendly…
Staff I dealt with were all friendly approachable and knowledgeable.
10. juli 2026
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Svar fra Vertu Motors - Toyota Chesterfield
Hi Mr Thorpe,
Thank you for your fantastic 5-star review!
We’re delighted to hear you found the team at Vertu Toyota Chesterfield friendly, approachable and knowledgeable throughout your experience.
We really appreciate your kind feedback and hope to welcome you back again soon.
Kind regards,
Kerry
Excellent service throughout the…
Excellent service throughout the process of changing my car. Jon was especially helpful and informative from start to finish. Would highly recommend buying a car from them . Thank you.
30. juni 2026
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Svar fra Vertu Motors - Toyota Chesterfield
Thank you for your fantastic feedback. We’re delighted to hear that you received excellent service throughout your car change and that Jon was especially helpful and informative from start to finish.
We truly appreciate your recommendation and will be sure to pass on your kind words.
Kind regards,
Matthew
It was so well organised and we loved…
It was so well organised and we loved it collecting our new car many thanks to all who covered our delivery.
15. juni 2026
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Svar fra Vertu Motors - Toyota Chesterfield
Thank you for your lovely feedback. I’m so pleased to hear everything was well organised and that collecting your new car was such an enjoyable experience. Your kind words for the team are truly appreciated. Many thanks, Chloe
Extremely helpful staff and we never…
Extremely helpful staff and we never felt under pressure, and was always given positive and constructive answers to any questions we had.
20. juni 2026
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Svar fra Vertu Motors - Toyota Chesterfield
Thank you for your kind feedback. I’m really glad to hear you felt supported throughout and never under any pressure, with clear and helpful answers whenever you needed them.
Many thanks,
Chloe
Good Communication and Excellent Customer Care
I recently purchased a Toyota Corolla from Vertu Toyota Chesterfield and had a positive experience overall.
Ben Walne was helpful, responsive and professional throughout the process. He took the time to answer my questions, kept me updated and was always available when I needed assistance.
There were a few delays and some uncertainty around the finance process, but Ben remained communicative throughout and worked hard to get everything completed. The handover was smooth and he even followed up afterwards to make sure both my daughter and I were enjoying the new car.
Thank you Ben and the team for your help. I’m very pleased with the car and would happily recommend Vertu Toyota Chesterfield to others.
13. juni 2026
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Svar fra Vertu Motors - Toyota Chesterfield
Good morning,
Thank you for your detailed review. It’s great to hear that you had a positive experience overall and that Ben provided helpful, responsive, and professional support throughout. Keeping you informed and being available when needed really does make a difference.
We’re sorry to hear there were some delays and uncertainty around the finance process, but it’s reassuring to know Ben remained communicative and worked hard to get everything completed for you. We’re also pleased the handover was smooth and that the follow‑up added to your experience.
Thank you again for your recommendation, and we’re delighted you and your daughter are enjoying your new Corolla.
Kind regards,
Dean
The best service EVER for buying a car
The best service EVER for buying a car. No hard sales , just polite service . Speak to Mathew who is a considerate and knowledgeable sales person . I dread buying a car because of sleazy sales . Not here ! Will go back definitely to buy my next car . Car was delivered to my door . Happy happy
1. juni 2026
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Svar fra Vertu Motors - Toyota Chesterfield
Thank you for your amazing review.
We’re absolutely delighted to hear that you had such a positive experience and felt no pressure throughout your purchase—providing a relaxed and respectful environment is exactly what we aim for.
It’s especially fantastic to hear your kind words about Mathew. His considerate and knowledgeable approach clearly made a real difference, and we’ll be sure to pass on your lovely feedback to him.
We’re also so pleased you appreciated the convenience of having your car delivered right to your door—it’s great to know it helped make the whole experience even better.
Your comments truly mean a lot to us, and we’re thrilled to hear you’ll be returning in the future.
Enjoy your new car, and thank you again for choosing us!
Kind regards,
Keith
5* experience
The whole experience was excellent from the first call from Mandy to collection of my new car yesterday. Everything was explained clearly, all documentation received promptly. Great attention in the showroom from all staff. Highly recommend Vertu Toyota in Chesterfield.
28. mai 2026
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Svar fra Vertu Motors - Toyota Chesterfield
Hi Sally,
Thank you for your fantastic review! We’re delighted to hear you had such an excellent experience with us at Toyota Chesterfield.
It’s great to know everything was clear and well organised from your first call with Mandy right through to collecting your new car, and that the whole team made you feel so well looked after in the showroom. Your recommendation really means a lot to us, and we hope you’re enjoying your new car!
Kind regards,
Kerry
The best car shopping experience
The staff were so friendly and seemed to go the extra mile for me expecially mandy. Ill definitely be staying with Toyota and id definitely recommend Toyota Chesterfield to friends. The service i received was most probably the best car shopping experience I have ever received. So thank you for helping me figure out what car to go for abd explaining things so I fully understood. Thanks again. I love my CHR
2. mai 2026
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Svar fra Vertu Motors - Toyota Chesterfield
Hi Victoria,
Thank you for your fantastic feedback. I’m really pleased to hear you had such a positive experience and that Mandy and the team went the extra mile to support you.
It’s great to know you felt fully informed and confident in choosing your new C-HR.
Enjoy your new car, and thank you again for your recommendation.
Kind regards,
Danielle
Mandy Ryan
Mandy Ryan, Sales Executive at Vertu Toyota Chesterfield, made the entire process so smooth. From our initial appointment, keeping me updated of the progress, to the day of collection, which felt like a fancy launch event just for me. I was so grateful for her expertise & making it all such a pleasure. I highly recommend booking an appointment with her next time you are looking to purchase/lease your next vehicle, she was exceptional.
20. mai 2026
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Svar fra Vertu Motors - Toyota Chesterfield
Thank you so much for your kind words! We are so happy to hear that Mandy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
A genuinely brilliant experience
I purchased a 2023 plate Toyota Yaris from Vertu Toyota Chesterfield. Having spotted the advert for the car I was able to reserve it prior to inspection a few days later. I dealt with James Ross, who was wonderful from start to finish. James kept me informed at all stages from the car being prepared for presentation, through test drive (where his explanations about driving an automatic for the first time were clear and reassuring) to sale and pick-up. He worked through add-on options without a hint of hard-sell and I felt comfortable and in-control of my purchase(s) at all times. The day of pick-up was special and I received a thorough reminder as to the car's features. James couldn't have been more helpful and even phoned me three days later to check that everything was OK and to see how I was finding the new car.
I feel the whole team at Chesterfield - from the lovely assistants who welcomed me and brought drinks, to other individuals who introduced themselves and offered assistance, through to James Ross - were welcoming, clear, open, friendly and reliable at all times. This turned what can (in my experience) be a potentially stressful experience into a relatively relaxed and enjoyable one. The car itself is wonderful to drive and I feel confident that, should any problems arise, the required support would be there for me. Based on this experience, I will definitely be recommending Toyota Chesterfield to friends.
8. mai 2026
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Svar fra Vertu Motors - Toyota Chesterfield
Thank you very much for taking the time to share such a detailed and thoughtful review.
We’re delighted to hear about your positive experience purchasing your 2023 Toyota Yaris from Vertu Toyota Chesterfield. It’s fantastic to know that James Ross looked after you so well from start to finish — keeping you informed throughout, making your first experience with an automatic clear and reassuring, and ensuring you felt comfortable and in control of every aspect of your purchase. His follow‑up call after collection is a great example of the care we aim to provide, and he’ll be absolutely delighted to receive such high praise.
It’s also wonderful to hear your kind comments about the wider Chesterfield team, from the warm welcome on arrival to the support offered throughout your visits. Knowing that we helped turn what can often be a stressful process into a relaxed and enjoyable experience means a great deal to us.
We’re so pleased that you’re enjoying the Yaris and that you feel confident in the support available should you ever need it. Thank you for recommending us to friends — that means everything to our team.
Kind regards,
Keith
An enjoyable experience
An enjoyable experience with a lovely sales team, who explained everything that i needed. Not a pressure sale but all options offered.
Nice people to do business with
6. mai 2026
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Svar fra Vertu Motors - Toyota Chesterfield
Good afternoon Tony,
Thank you for your review. It’s great to hear you had an enjoyable, pressure‑free experience, with everything clearly explained and all options made available. We’re pleased you found the team so welcoming and easy to do business with.
Kind regards,
Dean
First class service the salesman mathew…
First class service the salesman mathew smith (Fleet) went above and beyond to ensure a smooth experience even collected me from the station all the staff i met on the day were great friendly helpful and polite can highly reccomend this dealership many thanks
27. april 2026
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Svar fra Vertu Motors - Toyota Chesterfield
Hi Ashley
Thank you for your fantastic feedback. We're delighted to hear that you received first‑class service and that Matthew Smith at our Fleet dealership went above and beyond to ensure your experience was smooth — even collecting you from the station is a great example of the extra care he provides.
It’s also lovely to hear that all the staff you met on the day were friendly, helpful, and polite. Your high recommendation means a great deal to the whole team, and we really appreciate you taking the time to share your experience.
Kind regards
Dawn
Great service from Ben Walne and all…
Great service from Ben Walne and all the staff.
25. april 2026
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Svar fra Vertu Motors - Toyota Chesterfield
Thank you for your feedback. We’re delighted to hear that you received great service from Ben Walne and the rest of the team. Your kind comments are very much appreciated and will be shared with them.
Kind regards,
Matthew
All staff were friendly and helpful
All staff were friendly and helpful
Ben was very good at explaining all aspects of the vehicle.
23. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Toyota Chesterfield
Dear Michael,
Thank you for taking the time to leave your feedback. We’re pleased to hear that you found all of our staff friendly and helpful during your visit.
Your kind comments about Ben are very much appreciated. It’s great to know that he took the time to clearly explain all aspects of the vehicle and supported you throughout the process. Your feedback will be shared with Ben and the team at Toyota Chesterfield.
Thank you again for choosing us.
Kind regards,
Liza
Excellent customer experience
Extremely satisfied with all aspects of car purchase. Ben did a great job of looking after my needs and extremely helpful. His video pre test drive and pre delivery of car were excellent and were very helpful. Would recommend both the dealer and Ben (sales person). Julie (showroom host) alsogave a good explanation of car features and very knowledgable.
13. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Toyota Chesterfield
Dear MFirth,
Thank you for taking the time to share your feedback. We’re delighted to hear that you were extremely satisfied with every aspect of your car purchase.
Your kind comments about Ben are very much appreciated. It’s great to know that he looked after your needs so well and that his video updates before the test drive and ahead of delivery were particularly helpful. Your recommendation of both Ben and the dealership means a great deal to us.
We’re also pleased to hear your positive feedback about Julie, and that her clear explanations and strong knowledge of the vehicle features helped enhance your experience in the showroom.
Thank you again for choosing Toyota Chesterfield — we hope you enjoy many happy miles in your new car.
Kind regards,
Liza
I was met with courtesy and helpfulness…
I was met with courtesy and helpfulness by your sales representative. At all stages throughout the process I received a high level of explanatory discussion and was allowed to take time to understand and come to a decision. This continued throughout the process, from the date I was first in the showroom to the 21st April when I picked up my new car.
21. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Toyota Chesterfield
Dear Magdalene,
Thank you for taking the time to share your feedback. We’re delighted to hear that you were met with courtesy and helpfulness from the outset and that you received clear, detailed explanations at every stage of the process.
It’s especially pleasing to know that you were given the time and space to fully understand your options and make your decision comfortably, from your first visit to the showroom through to collecting your new car. Providing a supportive and transparent experience is very important to us.
Thank you again for choosing Toyota Chesterfield, and we hope you enjoy many happy miles in your new car.
Kind regards,
Liza
good with communication
As soon as you walk through the door you are made to feel welcome but not made to feel pressered into anything(no pushy sales like at some car sales ).Ben W was very good with communication, any email/phonecall was replied to more or less straight away.
I didn't feel pressered into buying any extra options which were offered like some companys do.
Would definatley recommend this car sales.
7. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Toyota Chesterfield
Good afternoon Alison,
Thank you for your lovely review. It’s great to hear you felt welcome from the moment you arrived and that the experience was relaxed with no pressure. I’m pleased Ben kept in close contact and responded quickly, and that everything was clearly explained without feeling pushed into any extras.
Your recommendation is really appreciated.
Kind regards,
Dean
The way we were dealt with through out…
The way we were dealt with through out looking for car was a good experience, being looked after by Ben. He listened to our needs and kept us up dated. Then the smooth transition of dealing with old car and driving away with new was seemless. Ben now looking for car for my husband. Thanks
20. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Toyota Chesterfield
Thank you for your lovely review. I’m really pleased to hear that Ben looked after you so well throughout your car search. It’s great to know he listened to your needs, kept you updated, and made the transition from your old car to your new one seamless. Fantastic to hear he’s now helping your husband too!
Kind regards,
Matthew
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