Outstanding! At Nissan Derby Alex, George and Beth were helpful and understanding, navigating us through the motability scheme. Great service and fabulous car! Thank you.
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I was looking for a quality good condition used family car from a trustworthy source. I found a Nissan Qashqai 2014 at Vertu Nissan Derby. It was very reasonable, at a very good price for its cond... Vis mer
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I had an excellent experience and service from Richard at Vertu Nissan Derby. It was the easiset purchase when buying a used car I have ever made. Richard was friendly, knowledgeable and very accommod... Vis mer
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This is the second Nissan Juke I've purchased from Vertu motors in Derby & both experiences have been top notch. I dealt with Tony both times, he's friendly, knowledgable & nothing is too much trou... Vis mer
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Informasjon om virksomheten
Om Vertu Motors - Nissan Derby
Skrevet av virksomheten
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Kontaktopplysninger
Sir Frank Whittle Road, DE21 4RX, Derby, Derbyshire, Storbritannia
- 0344 659 3338
4,8
Enestående
130 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 96 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
We found the whole experience very…
We found the whole experience very positive and easy to understand.
Bridie the sales assistant was excellent in her manner and the way she dealt with us.
29. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Nissan Derby
Thank you for your kind feedback. We’re delighted to hear that you found the whole experience positive and easy to understand, and that Bridie provided such excellent support throughout.
I’ll be sure to pass on your kind words.
Kind regards,
Matthew
When we arrived ,the person who opened…
When we arrived ,the person who opened the door for us, turned out to be the very person that we had a appointment with to collect our new car. His name is Will , from start to finish he was friendly, explained everything we needed to know, we felt at ease straight away.
27. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Nissan Derby
Thank you for your wonderful feedback. We’re delighted to hear that Will made your collection experience so positive, from the warm welcome through to clearly explaining everything and helping you feel at ease.
I’ll be sure to pass on your kind words.
Kind regards,
Matthew
I couldn't say anything less than how…
I couldn't say anything less than how brilliant nissan derby, and Regan have been. The car was delayed due to no fault of their own but regan kept me in the loop!! The day I picked my car up regan made sure I was well informed about all aspects of the car and ran me through everything....
Since picking it up I've had a couple of questions and regan has got back to me without delay. The car is amazing and I couldn't be happier!! 10/10
26. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Nissan Derby
Thank you for your fantastic feedback. We’re delighted to hear that Regan and the team at Nissan Derby provided such brilliant support throughout, especially keeping you updated during the delay.
It’s great to know that everything was clearly explained at handover and that Regan has continued to provide prompt support with your questions. We’re especially pleased to hear how happy you are with your new car.
I’ll be sure to pass on your kind words.
Kind regards,
Matthew
This company is amazing
This company is amazing. Bridie the staff member who looked after me when purchasing a new car, went above and beyond to make sure I was alright. Bridie never rushed me nor did she judge me, she made me feel like family and I was relaxed and comfortable talking to her. The service I received was brilliant, she made sure i had a drink and with the hot weather she turned her fan towards me, I can't thank Bridie enough for what she did for me. Vertu Nissan is definitely a company I would recommend, kind, honest, friendly staff.
Thankyou Bridie for everything.
26. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Nissan Derby
Good morning Yvonne,
Thank you for your wonderful feedback, it’s great to hear Bridie made you feel so comfortable and supported throughout. We’re delighted you had such a positive experience and felt so well looked after.
Kind regards,
Dean
I couldn’t fault my 2 experiences with…
I couldn’t fault my 2 experiences with Nissan. Richard Cooper was yet again amazing. There was nothing too much trouble. He guided me through all the steps and made sure I had everything. I’ll certainly be using again in the future. I don’t trust car salesmen normally but Richard is not like any other. Great support and great job 👏
8. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Nissan Derby
Thank you for such a brilliant review. It’s wonderful to hear both of your experiences with Nissan have been faultless. Richard will be over the moon to know his support, patience and guidance made such a difference — he really does go above and beyond, and it’s lovely to see that recognised. We’re delighted you feel confident returning in the future.
Many thanks,
Chloe
The professionalism of Regan
The professionalism of Regan, he was very helpful and answered all questions asked of him.
24. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Nissan Derby
Hi Tez,
Thank you for taking the time to leave us a 5-star review. We’re delighted to hear that Regan provided such professional and helpful service, and that he was able to answer all your questions clearly. Your feedback is greatly appreciated, and we’ll be sure to pass on your kind words.
Kind regards,
Liza
Bridy was really helpful and positive
22. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Nissan Derby
Hi Alex,
Thank you for taking the time to leave us a 5-star review. We’re really pleased to hear that Bridy was so helpful and positive during your experience at Nissan Derby. Your kind feedback is greatly appreciated, and we’ll be sure to pass it on.
Kind regards,
Liza
Amazing customer service
Amazing customer service, everyone took their time to make sure I was happy and comfortable. Friendly staff who go the extra mile for their customers.
16. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Nissan Derby
Thank you so much for your wonderful feedback. It’s fantastic to hear that you felt so well looked after and that the team took the time to make sure you were happy and comfortable throughout your visit. We’re proud to have such friendly staff who always go the extra mile, and your kind words mean a great deal.
Many thanks,
Chloe
Brilliant experience
Brilliant experience, the customer service was excellent. I saw Bridie who was lovely and professional.
I had a well organized test drive and brought a car. The whole process was smooth and well organized
13. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Nissan Derby
Thank you for your wonderful feedback.
We’re delighted to hear that you had such a brilliant experience and that Bridie provided excellent customer service. It’s great to know she made you feel comfortable with her professional and friendly approach.
We’re also pleased that the test drive and overall process were smooth and well organised, making your purchase an enjoyable one.
Thank you again for your recommendation, and we hope you enjoy your new car.
Kind regards,
Keith
Nissan X-Trail purchase
The team at Vertu Nissan, Derby was professional and went the extra mile to deliver the car I wanted from another location quickly and exactly as described.
17. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Nissan Derby
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
George was amazing
George was amazing! The whole process was made so easy. Thank you so much. I love my new car - still feel guilty about giving up my old car but loving the new flying custard!! Thanks again.
29. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Nissan Derby
Thank you so much for your kind words! We are so happy to hear that George was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Excellent service
Excellent service, friendly staff.
Sales executive Regan was brilliant he listened to what I wanted and found the right car
15. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Nissan Derby
Thank you so much for your kind words! We are so happy to hear that Regan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Excellent service
Excellent service from Regan, Beth and the team. Highly recommended.
12. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Nissan Derby
Good afternoon Dave,
Thank you for your review. It’s great to hear that Regan, Beth, and the team provided such excellent service — your recommendation is really appreciated.
Kind regards,
Dean
Friendly
Friendly , helpful and super service , not just while buying but after care is also brilliant , Mr Waston-Clay is so patient and very knowledgeable
15. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Nissan Derby
Good afternoon Rebecca,
Thank you for your review. It’s great to hear that you received such friendly, helpful, and consistent service, not only during the purchase but with aftercare as well. George will be delighted to know his patience and knowledge made such a positive difference to your experience.
Kind regards,
Dean
Reagan (Derby)
Reagan was really helpful. I wanted to part exchange my existing vehicle in trade for a new Juke. He helped me to explore whether now was the right time to buy. Would highly recommend
12. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Nissan Derby
Good afternoon Tom,
Thank you for your review. It’s great to hear that Reagan was so helpful in guiding you through your options and taking the time to ensure it was the right time for you to make the change. Providing that level of support and advice really does make a difference.
We really appreciate your recommendation.
Kind regards,
Dean
Brilliant experience and great staff i love my new car
Richard was brilliant from start to finish and gave great advice really new his stuff was like talking to a friend rather than a salesman, all the staff were excellent no pushy sales just nice friendly people that give great advice when you are looking at buying a car.
12. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Nissan Derby
Good afternoon Michael,
Thank you for your review. It’s great to hear that Richard provided such brilliant support from start to finish, offering knowledgeable advice in a friendly and approachable way. Creating a relaxed, no‑pressure environment where you can feel comfortable really makes a difference, and we’re pleased the whole team contributed to such a positive experience.
Kind regards,
Dean
Richard Cooper was of amazing help
Richard Cooper was of amazing help
An amazing sales man. Loves the entire experience
10. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Nissan Derby
Thank you for your feedback. We’re delighted to hear that Richard provided such amazing support and made your experience an enjoyable one.
I’ll be sure to pass on your kind words to him.
Kind regards,
Matthew
Vertu nissan at derby are amazing…
Vertu nissan at derby are amazing nothing is to much trouble and I've never been treated so well in all the years I've brought new cars and I've got to say we had an amazing salesman called regan I swear he made it so easy he never once pushed a car on use and test drives weren't any trouble but most of all he woz a respectful happy bloke you wouldn't go wrong having sort your deal out
1. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Nissan Derby
Thank you for your fantastic review. We’re absolutely delighted to hear that you had such a positive experience with us at Vertu Nissan Derby.
It’s wonderful to know that the team made you feel so well looked after and that nothing was too much trouble. Regan will be especially pleased to hear your kind words – his friendly, respectful, and no-pressure approach is exactly what we strive for, and it’s great to hear he made the whole process so easy and enjoyable for you.
We truly appreciate your recommendation and your feedback means a lot to the entire team. We hope to welcome you again in the future.
Kind regards,
Keith
Richard at Nissan Derby was excellent
Richard was excellent, dealt with my dad superbly and got our car sorted and turned around really quickly 👍🏽
30. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Nissan Derby
Good morning Parvinder,
Thank you for your review. It’s great to hear that Richard provided such excellent support and looked after your dad so well, getting everything sorted quickly and efficiently.
Kind regards,
Dean
Bridie was amazing with helping us…
Bridie was amazing with helping us choose our new car , she was very knowledgeable and so inclusive and kind towards our disabled children. Thank you for a fantastic service.
30. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Nissan Derby
Hi there,
Thank you so much for taking the time to leave this wonderful 5‑star review. We’re absolutely delighted to hear about your experience at Vertu Nissan Derby.
It’s fantastic to know that Bridie was able to support you so well in choosing your new car, providing knowledgeable, kind and inclusive service throughout. We’re especially pleased to hear how she made your whole family feel comfortable and valued — that truly reflects the level of care we aim to provide.
Your kind words will mean a great deal to Bridie and the rest of the team. Thank you again for choosing Vertu Motors.
Kind regards,
Liza.
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