I bought a Mini Cooper s Carl was a perfect salesman from start to finish couldn’t do enough to help me with my purchase and what a great guy to top it.during my purchase my father past away so i... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Our buying experience was excellent from beginning to end. It was so refreshing to have a sales executive who was knowledgeable, helpful and extremely patient in explaining all the tech on the new ca... Vis mer
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My whole experience was first class. From my arrival late just before closing one evening, I wasn’t rushed but only made to feel welcome and then I was able to come back, spend time choosing the right... Vis mer
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Cameron who is a member of the BMW sales team in York, made this the best experience ever — no pushy tactics, just expert advice, clear pricing, and a smooth, friendly process. Amazing experience... Vis mer
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Informasjon om virksomheten
Om Vertu Motors - BMW York
Skrevet av virksomheten
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Kontaktopplysninger
Clifton Moor Gate, BMW, YO30 4WR, York, North Yorkshire, Storbritannia
- 0330 012 2300
4,9
Enestående
210 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 96 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Jessica very helpful very welcome
Jessica very helpful very welcome
helped us choose the right car
29. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - BMW York
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
fantastic experience
Harry was especially great he was very knowledgeable and took his time to explain everything clearly,and always a smile.
everyone else was very friendly
great customer service.
29. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - BMW York
Thank you for your great feedback. We’re delighted to hear that Harry provided knowledgeable, clear support and took the time to explain everything with a friendly approach.
It’s also great to know the wider team made you feel welcome and provided excellent customer service.
Kind regards,
Matthew
Great experience
Great service, from booking an appointment to view, arriving for the test drive, agreeing the purchase and picking up the car to take home - the Staff were really great to deal with (Special thanks to Jack)
23. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - BMW York
Hi Tracey,
Thank you so much for taking the time to leave such a fantastic 5‑star review. We’re delighted to hear that you had a great experience at Vertu BMW York from start to finish.
It’s wonderful to know that everything — from booking your appointment and test driving, through to agreeing the purchase and collecting your car — went smoothly. We’re especially pleased to hear that the team made such a positive impression, and we’ll be sure to pass your special thanks on to Jack.
Your kind feedback means a great deal to us, and we’re so pleased you had such a positive experience. If you ever need anything in the future, we’re always here to help. Enjoy your new car!
Kind regards,
Liza.
Neil Bowling kept me updated regularly…
Neil Bowling kept me updated regularly for over 200 days whilst waiting for car to be built.
He eventually called to say its here.
Was very happy when meeting Neil again and with Phil. Spent a long time going over car controls etc. Was made to feel special and treated very well indeed.
Not an iota of complaint from me, nothing but a big THANK YOU NEIL.
18. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - BMW York
Thank you for sharing such a heartfelt review. Waiting so long for a new car can be challenging, so it’s wonderful to hear how consistently Neil kept you updated throughout the entire 200‑day wait. It’s clear he genuinely cared about making the experience special, and I’m delighted that both he and Phil took the time to go through everything with you when your car finally arrived. Your appreciation for Neil really shines through.
Many thanks, Chloe
Exciting times18
Very helpful staff especially Ben at the York store.He answered all my questions and made me feel very special its the first time l have owned my own car and l am 64.Exciting times ahead.
18. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - BMW York
Thank you for sharing this wonderful review. I’m so pleased to hear how helpful Ben was at the York store and that he made you feel so special throughout the process. Owning your first car at 64 is an amazing milestone — exciting times ahead indeed.
Many thanks,
Chloe
Purchased an X2 from here earlier this…
Purchased an X2 from here earlier this year. From the start to end, Neil was very helpful and provided good customer service. Was really happy with the service and would definitely recommend!
3. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - BMW York
Thank you for your kind feedback.
We’re delighted to hear that you had a great experience purchasing your X2 and that Neil provided helpful and attentive service from start to finish. It’s always our aim to make the process as smooth and enjoyable as possible.
Your recommendation means a lot to us, and we’re so pleased you were happy with the service you received.
We hope you continue to enjoy your car and look forward to welcoming you again in the future.
Kind regards,
Keith
Love my new car Tim did an unreal job
Love my new car Tim did an unreal job - York BMW
17. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - BMW York
Good afternoon Oskar,
Thanks for your great feedback, it’s fantastic to hear you’re loving your new car and that Tim made the experience such a positive one.
Kind regards,
Dean
New car from Vertu BMW York
From initial contact and choosing my new BMW, through the ordering process and collection of the vehicle on 3rd June 2026, Andrew L has provided the most professional experience. He is very knowledgable, articulate, always available to help and provided a really personal experience. I wouldn't hesitate to ask for Andrew when selecting my next car in the future. He is a credit to the dealership. Thanks!
3. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - BMW York
Thank you for sharing such a brilliant review. It’s wonderful to hear how professionally Andrew supported you from first contact right through to collection. His knowledge, clear communication and personal approach clearly made the whole experience stand out. Your confidence in returning to him for your next car says everything — he’ll be delighted to hear your praise, and he truly is a credit to the dealership.
Many thanks,
Chloe
Jack was a pleasure to deal with
Jack was a pleasure to deal with. He is very professional, confident in his knowledge and experience while remaining relaxed and patient.
29. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - BMW York
Hi Geoffrey,
Thank you for taking the time to leave us a fantastic 5‑star review. We’re delighted to hear that you had such a positive experience with Jack at Vertu BMW York.
It’s wonderful to know that he provided a professional and knowledgeable service, while maintaining a relaxed and patient approach. This is exactly the level of care we strive to deliver, and your kind feedback means a great deal to the team.
If you ever need any further assistance, we’re always here to help.
Kind regards,
Liza.
It’s a great service at Vertu BMW York
It’s a great service at Vertu BMW York, we are very happy with our new car.
1. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - BMW York
Hi Lyndsay,
Thank you for taking the time to leave us a fantastic 5‑star review. We’re delighted to hear that you’re very happy with your new car and the service you received at Vertu BMW York.
Your feedback means a great deal to the team, and we’re pleased we could provide such a positive experience. If you ever need anything in the future, we’re always here to help.
Kind regards,
Liza.
The staff were very helpful and…
The staff were very helpful and informative. An overall excellent service.
28. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - BMW York
Thank you for your kind feedback!
We’re really pleased to hear that you found our team helpful and informative, and that your overall experience was an excellent one. Delivering clear guidance and great service is always our aim, so it’s wonderful to know this came across.
We hope to see you again in the future!
Kind regards,
Keith
I had another great experience with the…
I had another great experience with the team. Timothy Greenwood and Chris are epic.
25. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - BMW York
Good afternoon Kelly,
Thank you for your feedback. It’s great to hear you had another positive experience and that Timothy and Chris made such a strong impression. It’s always encouraging to know the team continue to deliver such a high level of service.
We really appreciate you sharing your experience.
Kind regards,
Dean
It’s always a pleasure dealing with…
It’s always a pleasure dealing with mini York, Stacey has been an absolute star in finding me my perfect car
29. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - BMW York
Good afternoon Donn,
Thank you for your review. It’s great to hear that Stacey helped you find your perfect car and made the experience such a positive one. We really appreciate your continued support.
Kind regards,
Dean
Collected my new BMW X3 M Sport Pro…
Collected my new BMW X3 M Sport Pro from Vertu BMW York. Had a wonderful experience during both the purchase and collection on Friday 29 May. Many thanks to Adrian Cox Business Manager and Tim Green Sales Executive for the professional way everything was conducted. Both a credit to the Dealership.
29. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - BMW York
Good afternoon William,
Thank you for your review. It’s great to hear you had such a wonderful experience during both the purchase and collection of your BMW X3. Adrian and Tim will be delighted to know their professional approach made such a positive impression — they are a real credit to the team.
Kind regards,
Dean
Tim Green is very professional offering…
Tim Green is very professional offering great advice I’m
On my 3rd X5 supplied by Vertu BMM York keep up the great service
22. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - BMW York
Thank you so much for your kind words! We are so happy to hear that Tim was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Great service as always
Great service as always. Cant fault them. Especially Tim and Chris
18. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - BMW York
Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Tim, Chris and the team. We hope to see you again soon. Happy motoring, Selina
Andy At Vertu Was Awesome
My experience, as ever, was phenomenal. Andy was the consummate professional at all times. A truly professional salesman who has an incredibly positive, engaging and relaxed manner that allows the process to flow smoothly. Always top drawer stuff. Oh, and I love the car...bravo all.
18. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - BMW York
Thank you so much for your kind words! We are so happy to hear that Andy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
Simone gave excellent service…
Simone gave excellent service throughout whole process of sale. Thank you
15. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - BMW York
Hi there,
Thank you for your lovely feedback. We're delighted to hear that Simone provided excellent service throughout the entire sales process. Your kind words will mean a great deal to her and the team.
Kind regards
Dawn
Top Service
The service provided by Virtu is excellent, from choosing a car & right through to collection.
15. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - BMW York
Hi Tina,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you found the service from Vertu BMW York excellent from start to finish.
It’s great to know that your experience — from choosing your car through to collection — was such a positive one. Providing a smooth and enjoyable journey throughout is exactly what we aim for.
Thank you again for choosing Vertu Motors, and we hope you enjoy every mile in your new car.
Kind regards,
Liza.
I have been going around dealerships…
I have been going around dealerships for the past 3 weeks, finally went to vertu BMW York yesterday and picked up a 420i , the sales team is amazing, very helpful.
Especially benjamin who was extremely helpful, nice and kind.
They have a course for test drives which is very good, basically allows you to test car on different routes.
Best car shopping experience so far, would definitely go back again when iam due for an upgrade.
15. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - BMW York
Hi Yahya,
Thank you for your fantastic 5-star review! We’re delighted to hear that you had such a positive experience at BMW York after visiting several dealerships.
It’s great to know that the team were so helpful and that Benjamin, in particular, made such a strong impression with his friendly and supportive approach. We’re also pleased you enjoyed the test drive experience and the opportunity to explore the car on different routes.
We really appreciate your kind feedback and your intention to return in the future—it means a lot to the team.
Kind regards,
Kerry
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