Vertu Motors - BMW York Anmeldelser 

Svar fra Vertu Motors - BMW York

For 1 dag siden

Good afternoon Katie,

Thank you for your wonderful feedback, it’s fantastic to hear Harry, Ben and Cameron worked so closely with you to find exactly what you were looking for. We’re delighted their knowledge, support and genuine care helped make the experience such a positive one. Thank you for your kind words, and we hope you enjoy your new car.

Kind regards,
Dean

Svar fra Vertu Motors - BMW York

For 4 dager siden

Thank you for your kind review. We're delighted to hear that you found the service helpful and courteous, and that nothing was too much trouble. It's wonderful to know that you were so impressed with the overall experience.

Kind regards,
Matthew

Svar fra Vertu Motors - BMW York

For 5 dager siden

Thank you for your wonderful review.

We are delighted to hear that Kallum and the team provided excellent customer care throughout your experience. Delivering friendly, professional, and helpful service is exactly what we strive for, so it's fantastic to know you felt so well looked after.

Thank you for choosing Vertu Motors. We truly appreciate your feedback and look forward to welcoming you back in the future.

Kind regards,
Keith

Svar fra Vertu Motors - BMW York

For 7 dager siden

Good morning Richard,

Thank you for your wonderful feedback. Firstly, please accept our condolences for your loss.

We’re delighted to hear Carl provided such exceptional support throughout your purchase and showed such understanding during a difficult time. It’s great to know he helped make the process easier for you and ensured everything was there when you were ready. We’re also thrilled to hear you’re loving your MINI Cooper S and that it’s putting a smile on your face every time you drive it.

Kind regards,
Dean

Svar fra Vertu Motors - BMW York

16. aug. 2026

Hi N Fidler,

Thank you for your review. We're delighted to hear that your buying experience was excellent from beginning to end. It's wonderful to know that Kallum's knowledge, patience, and helpful approach made such a positive impression, particularly when explaining the technology and helping you set up the apps and preferences in your new car.

We really appreciate your recommendation and are pleased that the team at BMW York helped make the whole experience so enjoyable.

Kind regards,
Danielle

Svar fra Vertu Motors - BMW York

5. aug. 2026

Good afternoon,

Thank you for your feedback, it’s great to hear you received fast service and had such a pleasant experience.

Kind regards,
Dean

Svar fra Vertu Motors - BMW York

4. aug. 2026

Thank you so much for your kind words! We are so happy to hear that Tim was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Svar fra Vertu Motors - BMW York

1. aug. 2026

Thank you for taking the time to leave such a thoughtful review. We're delighted to hear that Harry provided such a helpful and patient experience from start to finish, making sure you found the right car and felt confident with all of its features.

Your kind words about Harry's care, professionalism, and dedication are greatly appreciated, and we'll be sure to share your feedback with him and the management team. We're so pleased he was able to turn a difficult day into an enjoyable one.

Thank you for your recommendation, and we hope you enjoy your MINI for many years to come.

Many thanks,
Chloe

Svar fra Vertu Motors - BMW York

27. juli 2026

Hi,

Thank you for taking the time to leave such a wonderful 5-star review. We’re absolutely delighted to hear that your entire experience was first class from beginning to end.

It’s fantastic to know that even when arriving close to closing time, you were made to feel welcome and never rushed. We’re especially pleased that Cameron took the time to help you find the right car for your needs. Your comments about his passion for MINI, his knowledge, and the trust he built throughout the process are wonderful to read and truly reflect the customer experience we strive to provide.

Hearing that Cameron is the best person you’ve had the pleasure of dealing with when choosing a car is fantastic recognition, and we’re sure he’ll be delighted to receive your feedback. It’s also great to know that you feel confident returning to him for support in the future.

Thank you again for your kind words and support. We hope you enjoy every mile in your MINI for many years to come.

Kind regards,
Liza.

Svar fra Vertu Motors - BMW York

Oppdatert: 27. juli 2026

Thank you for your wonderful feedback. We're delighted to hear that Jack made the experience of buying your new car enjoyable and easy, and that he kept in touch throughout the process.

Many thanks,
Chloe

Svar fra Vertu Motors - BMW York

24. juli 2026

Hi Keith,

Thank you for your fantastic 5-star review!

We’re delighted to hear you had such a positive experience with Vertu BMW York. It’s great to know you were kept informed throughout the purchase process and that everything went smoothly from start to finish.

We’ll be sure to pass on your kind feedback to Jack. Thank you for taking the time to share your experience, and we hope you enjoy your new BMW.

Kind regards,
Kerry

Svar fra Vertu Motors - BMW York

22. juli 2026

Thank you for your kind review.

We are delighted to hear that you found our team so helpful and that the whole process was smooth from start to finish. Providing excellent customer service and making everything as straightforward and stress-free as possible is exactly what we aim for.

Thank you for choosing Vertu Motors. We appreciate your feedback and look forward to welcoming you back in the future.

Kind regards,
Keith

Svar fra Vertu Motors - BMW York

21. juli 2026

Thank you for your fantastic review.

We are delighted to hear that you received excellent customer service and found the experience both professional and relaxed. Buying a car is an important decision, and we firmly believe that customers should be given all the information they need in a friendly, supportive environment, without ever feeling pressured.

It is wonderful to know that Ben helped make the process easy and straightforward for you. His approachable manner and commitment to providing outstanding customer care are greatly valued, and we are sure he will be delighted to receive your kind feedback.

Thank you once again for taking the time to share your experience. We truly appreciate your support and hope you enjoy your new car for many years to come.

Kind regards,
Keith

Svar fra Vertu Motors - BMW York

Oppdatert: 21. juli 2026

Thank you for your lovely review.

We are delighted to hear that you found our team so friendly and helpful throughout your experience with us. Buying a car can feel like a big step, especially if it is not something you have done before, so it is wonderful to know that our team took the time to make everything easy to understand and explained the process simply and clearly.

At Vertu, we believe that every customer should feel comfortable, supported, and completely in control, regardless of their experience. Ensuring there is no pressure and that all questions are answered thoroughly is a key part of the service we strive to provide every day.

Thank you once again for your kind feedback. It means a great deal to the team, and we are delighted that we could make your experience such a positive one.

Kind regards,
Keith

Svar fra Vertu Motors - BMW York

21. juli 2026

Thank you so much for your kind words! We are so happy to hear that Carl was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Svar fra Vertu Motors - BMW York

18. juli 2026

Thank you for your fantastic feedback. We’re delighted to hear that Mark Howden provided such a first-class experience at Vertu MINI York.

It’s great to know that his no-pressure approach and clear, informative guidance helped you make a confident and informed decision. We’re also pleased to hear that the wider team contributed to such a positive experience.

I’ll be sure to pass on your kind words to Mark and the team.

Kind regards,
Matthew

Svar fra Vertu Motors - BMW York

12. juli 2026

Thank you for your review. We're delighted to hear that Jack Nelson and Jack Bastow were helpful, professional and reliable throughout your experience. I'll be sure to pass on your kind feedback to them both.

Many thanks,
Chloe

Svar fra Vertu Motors - BMW York

9. juli 2026

Hi,

Thank you for your feedback.

It's great to hear that you found the team professional and courteous, and that nothing was too much trouble. We really appreciate your recommendation.

Kind regards,
Danielle

Svar fra Vertu Motors - BMW York

9. juli 2026

Thank you for your wonderful feedback. We’re delighted to hear that the whole process of buying your car was easy, relaxing and informative from start to finish.
It’s great to know that you felt well looked after throughout your experience. We truly appreciate you choosing Vertu and taking the time to share your comments.
Kind regards,
Matthew

Svar fra Vertu Motors - BMW York

6. juli 2026

Thank you for your fantastic feedback. We’re delighted to hear that Cameron made your experience such a positive one with his expert advice, transparent approach and friendly service.

It’s great to know that you enjoyed a smooth, pressure-free journey throughout and felt the team went the extra mile. We truly appreciate your recommendation and will be sure to pass on your kind words to Cameron and the team at BMW York.

Kind regards,
Matthew