Bryon made us feel incredibly important and valued, he listened to our requirements for our new car and was so helpful and reassuring every step of the way. Thank you so much..
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Fantastic service right from the first initial query email!! Cannot fault the experience at all and very please with the vehicle so far Big thanks to Matthew Griffiths who I dealt with
Selskapet har svart
They were very helpful and friendly (not many places like that nowadays). Had a few minor teething problems but when I called up they were extremely helpful. Buying a car wasn’t stressful I didn’t fe... Vis mer
Selskapet har svart
Fantastic service as always! Thomas Matthew’s helped me through the whole process of changing my car for the new shape T Rock . On the day I picked up my new vehicle Thomas was very patient exp... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Vertu Motors - Audi Hereford
Skrevet av virksomheten
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Kontaktopplysninger
Legion Way, Roman Road, HR1 1LN, Hereford, Herefordshire, Storbritannia
- 0344 659 6341
4,9
Enestående
143 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 96 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
terrible
Terrible. I have tried to order a new electric charger for my Audi Q4. After a week of nobody seeming to know how to order it or ringing me back I find out from lease company that they have made no request to order it. Gave up with Hereford Audi and now trying Newport or Cardiff who might have more interest in helping. Clearly wasnt lucrative enough for them to bother with. So far I have rung 14 times over the past week. Most of the time I am unable to make contact with anyone who can actually get this done. I am now in a situation where I may have to cancel my holiday on Friday as I wont be able to get home without a charger.
21. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Audi Hereford
Good afternoon. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1SK2108 Kind regards, Dean.
Thank you very much to Leon who helped…
Thank you very much to Leon who helped us through the steps to purchase our fantastic car from him, what a great service, friendly, patient and thoroughly professional. It was an enjoyable experience and we even had some home made flapjacks from Findlay the Boss. We would whole heartedly recommend Audi Hereford for your car buying experience, pop along and see Leon who will help you, and you never know you may get some flapjacks, which I don't think come as standard.
12. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Audi Hereford
Good morning Ivan. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Leon and the team. We hope to see you again soon. Happy motoring, kind regards, Selina.
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