Many thanks to Steve Brown at BMW Motorrad Sunderland for easing me onto a new bike. The whole process was very smooth and efficient. No pressure, but straight forward honest answers to all my quest... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Purchased my first bike from Vertu Honda Stockton store. Absolutely love the bike and the service was top quality. Curtis was really helpful and brilliant throughout the purchase of my bike! Everythin... Vis mer
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Michael in Motorcycle Sales made my experience in purchasing a Honda GB350S very easy. Luckily they had a used bike for sale which I was offered a test ride which I accepted. I ordered a new bike whic... Vis mer
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Just collected my used BMW R1250 GS from Vertu Exeter and the service was excellent. Tom kept me informed throughout the whole sales process and it was a pleasure to deal with them.
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Informasjon om virksomheten
Om vertumotorcycles.com
Skrevet av virksomheten
At Vertu Motorcycles we have a fantastic selection of quality new and used motorcycles for sale from some of the world’s leading bike manufacturers.
Our expert team are committed to making the process of buying a motorcycle as simple as possible. With a wealth of knowledge, our sales team will be on hand to help answer any questions that you may have, with transparent advice – whether you visit your local dealership or choose to buy online.
Plus, we don’t just sell motorcycles – we can help you look after them too! Our team of highly skilled technicians can take care of all MOT, servicing and repairs work at our specialist workshops that are equipped with the latest technology and tools.
We also provide a professional helmet fitting service and have a range of accessories for all motorbike makes and models.
As part of our commitment to you, we will be there every step of the journey – from initial interest to after purchase you will benefit from help and advice from our expert team.
If you are looking for a new or used motorcycle, or motorcycle MOT testing, servicing or repairs then get in touch today to see how we can help. You can contact your local dealership, or browse online.
Our expert team are committed to making the process of buying a motorcycle as simple as possible. With a wealth of knowledge, our sales team will be on hand to help answer any questions that you may have, with transparent advice – whether you visit your local dealership or choose to buy online.
Plus, we don’t just sell motorcycles – we can help you look after them too! Our team of highly skilled technicians can take care of all MOT, servicing and repairs work at our specialist workshops that are equipped with the latest technology and tools.
We also provide a professional helmet fitting service and have a range of accessories for all motorbike makes and models.
As part of our commitment to you, we will be there every step of the journey – from initial interest to after purchase you will benefit from help and advice from our expert team.
If you are looking for a new or used motorcycle, or motorcycle MOT testing, servicing or repairs then get in touch today to see how we can help. You can contact your local dealership, or browse online.
Kontaktopplysninger
4,8
Enestående
279 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 85 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent service
Excellent service, great people, would definitley recommend.
6. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra vertumotorcycles.com
Hi David,
Thank you for the brilliant 5‑star review. We’re really pleased to hear you received excellent service and found the team great to deal with. We truly appreciate your recommendation.
Kind regards,
Kerry
Fabulous dealer with the customer at heart
Phoned and spoke to Michael ref a used R1250GS Adventure. Michael was professional, helpful and did a great deal. When I went to see the bike, there was some corrosion on the swingarm and diff that was not in keeping with the rest of the bike that was immaculate. They spoke to BMW and fought my case for getting it sorted and then installed it, making the bike perfect.
I really can’t express how brilliant all the staff were to deal with and based on my experience I would highly recommend them.
21. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra vertumotorcycles.com
Hi Phillip,
Thank you for the fantastic 5‑star review. We’re really pleased to hear how well Michael looked after you throughout your enquiry and purchase. It’s great to know he was professional, helpful and able to secure a great deal for you.
We’re also delighted that the team acted quickly when you spotted the corrosion, working with BMW to get everything resolved and ensuring the bike was absolutely perfect for you. Your praise for the whole team means a great deal, and we truly appreciate your recommendation.
Kind regards,
Kerry
Ducati Diavel service at Ducati Sunderland
Having moved up to the Northumberland area recently from the Manchester area I booked my Ducati Diavel in with Ducati Sunderland for it's first (minor) service. And I have to say I was very impressed with their customer service from start to finish.
Mick Clements' service team, and in particular Stu Turner who actually serviced my bike, really took care of me and my bike, keeping me informed every step of the way........and to put the icing on the cake it was returned looking like new.
Thanks Mick and Stu! You've done Ducati proud! Keep up the good work!
23. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra vertumotorcycles.com
Hi T Di Stasi,
Thank you for your fantastic 5‑star review! We’re delighted to hear that your first service experience with Ducati Sunderland was so impressive. It’s wonderful to know that Mick Clements and his service team — especially Stu Turner — took such great care of both you and your Ducati Diavel, keeping you informed throughout the process.
Hearing that your bike was returned looking like new is brilliant, and the team will be thrilled to know they made such a positive impression. Your kind words and encouragement truly mean a lot.
Thanks again for taking the time to share your experience — you’ve certainly made their day!
Kind regards,
Liza
Purchased an R1300GS through Vertu…
Purchased an R1300GS through Vertu which was smooth and pleasant as a transaction, collected the bike as agreed with no issues at all, Robert couldn't be any more helpful, highly recommend the company.
20. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra vertumotorcycles.com
Thank you for your review. We're delighted to hear your R1300GS purchase was smooth and pleasant, and that Robert was so helpful throughout. We really appreciate your recommendation.
Kind regards, Keith
Excellent service
From start to finish Lewis was excellent working professionally and friendly to get me to a deal I was happy with. My bike was delivered as promised and in exactly the condition it was described as. I will definitely use these guys again.
15. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra vertumotorcycles.com
Good morning Patrick,
Thank you for your great review. I’m really pleased to hear that Lewis looked after you so well from start to finish, working professionally and in a friendly way to get everything just right for you. It’s fantastic to know your bike arrived exactly as described and right on time.
Hearing that you’d happily use the team again is brilliant feedback.
Kind regards
Dean
Nice guys very helpful they know their…
Nice guys very helpful they know their stuff easy to deal with would recomond them decent price as well
16. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra vertumotorcycles.com
Good afternoon David,
Thank you for your review. I’m really pleased to hear you found the team helpful, knowledgeable and easy to deal with. It’s great to know the pricing felt fair and that you’d recommend them.
Kind regards,
Dean
Everything was so easy .Great customer…
Everything was so easy .Great customer service .
12. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra vertumotorcycles.com
Hi Kevin
Thank you for your lovely feedback. We're really pleased to hear that everything was so easy and that you received great customer service throughout. Your comments are truly appreciated.
Kind regards
Dawn
The sales team were excellent from…
The sales team were excellent from start to finish and the bike was reasonably priced and was exactly as described when I went to look at it. A special thanks to Neil as he really could not have been more helpful.
All the best guys
Ed Wright.
11. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra vertumotorcycles.com
Hi Ed,
Thank you for your fantastic feedback. We're delighted to hear that the sales team were excellent from start to finish and that the bike was exactly as described and reasonably priced. A special thank you for recognising Neil — we're so pleased to hear he was incredibly helpful throughout your visit.
All the best, and thank you again for choosing us.
Kind regards
Dawn
Bought my first bike from Vertu…
Bought my first bike from Vertu Stockton, the team were very knowledgeable, friendly and helped guide me through the process of owning my first ever vehicle.
13. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra vertumotorcycles.com
Thank you for sharing your experience. I’m delighted to hear the team at Vertu Stockton made buying your first bike so enjoyable. It’s great that you found everyone knowledgeable, friendly, and supportive throughout the whole process. We really appreciate your kind words.
Kind regards,
Keith
Vertu BMW Shipley
This is my 6th bike from Vertu Shipley since 2014. Richard is outstanding in his sales role, he has made every visit worthwhile and the bikes are not bad either!
12. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra vertumotorcycles.com
Thank you for your fantastic review. It’s brilliant to hear that this is your sixth bike from Vertu Shipley since 2014 — your loyalty truly means a lot. I’m delighted that Richard has consistently provided outstanding service and made every visit worthwhile. He’ll be thrilled to receive your kind words.
Kind regards
Keith
Great experience.
10. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra vertumotorcycles.com
Hi Mick,
Thank you for your brilliant 5‑star review! We’re delighted to hear you had a great experience with the team at Vertu Honda Bikes Stockton. Your feedback is really appreciated, and we’re glad we could make your visit a positive one.
Kind regards,
Liza
⭐⭐⭐⭐⭐ Fantastic Experience at Vertu Honda Motorcycles, Stockton!
I recently had my new CBR650R delivered from Vertu Honda Stockton, and the whole experience was outstanding from start to finish. Luke, my salesman, was incredibly knowledgeable, friendly, and professional throughout the process.
He went above and beyond to make everything easy — even arranging for a Tail Tidier to be fitted before delivery. The bike arrived in perfect condition, and I couldn’t be happier! I’m looking forward to putting some miles on it once the weather improves.
I was so impressed with Luke and the entire team that I ended up buying a new bike for my wife from them as well. Their customer service really is first‑class.
Huge thanks to Luke and everyone at Vertu Honda Stockton – highly recommended!
19. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra vertumotorcycles.com
Thank you for your fantastic review. I’m delighted Luke made the whole CBR650R purchase smooth, professional, and hassle‑free, and that everything arrived in perfect condition. It’s great to hear you were so impressed you bought a second bike for your wife. I’ll share your kind words with the team.
Kind regards, Keith
A great dealership that made buying a new bike simple and quick.
Having decided it was time to buy a different bike so I had something exciting to look forward to in 2026 I had been to several outlets and dealerships on the biking radar. Nearly all were helpful with some great offers but something was missing ! I found this at Vertu Stockton when I looked at the bikes available. The quality of the bikes available was above all other outlets and the friendly staff were great from the off. Any information I asked for was given. No pressure sales from the guys were excellent and the general feel was great. Thanks to Chris and the other guys for a great offer. I quickly decided on the bike I wanted and left a deposit not long after.
Cheers Alan
31. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra vertumotorcycles.com
Thank you, Alan, for sharing such a fantastic review. We’re delighted to hear that Vertu Stockton stood out during your search and that the quality of the bikes and the warm, pressure‑free service made the difference.
It’s great to know Chris and the team provided all the information you needed and helped make choosing your new bike simple and enjoyable. We really appreciate your kind words and your decision to place a deposit with us.
Enjoy looking forward to your exciting new ride for 2026!
Kind regards
Keith
R1300 GS TE
Recently purchased an R1300 GS TE @ BMW Motorrad Sunderland.
Thank you to Barry, Rebecca, Mark and all staff involved in the part ex, sale, prep and delivery of the bike.
31. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra vertumotorcycles.com
Thank you for sharing your experience. It’s great to hear that your R1300 GS TE purchase went smoothly and that the team at BMW Motorrad Sunderland looked after you so well. Barry, Rebecca, Mark, and everyone involved will really appreciate your recognition of their work on the part exchange, sale, preparation, and delivery.
Kind regards,
Matthew.
Excellent customer service
Excellent customer service, reserved a bike for £99 on evening, made an appointment to view it a few days later. Bike was just as described and superbly prepared for sale. Very happy
10. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra vertumotorcycles.com
Hi Martin. Thank you for your great feedback. We’re really pleased to hear that the reservation process was smooth and that the bike was exactly as described and prepared to a high standard. It’s fantastic to know you're very happy with your purchase.
Kind regards,
Dean
BMW S1000R Vertu Exeter.
I have just taken delivery of my BMW S1000R from Vertu motorcycles in Exeter, after seeing it on the internet and leaving an enquiry I was contacted by Kerry who looked after everything from start to finish. From sorting me a good part ex valuation on my bike to arranging delivery up to Staffordshire it couldn’t have been easier or more pleasant, roll on dry weather now so I can get out on it.
2. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra vertumotorcycles.com
Thank you, Christopher, for the fantastic review. It’s great to hear Kerry looked after everything so smoothly, from the part‑exchange to arranging delivery all the way to Staffordshire. We really appreciate your feedback and hope you enjoy every mile on your S1000R once the dry weather arrives.
Kind regards,
Keith
Second motorcycle purchased from Vertu…
Second motorcycle purchased from Vertu Honda Stockton very helpful and friendly staff
31. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra vertumotorcycles.com
Thank you for your great feedback. It’s fantastic to hear this is your second motorcycle from Vertu Honda Stockton and that the team were helpful and friendly once again. We really appreciate your continued support.
Kind regards,
Keith
Purchased an f800 GS
Purchased an f800 GS, from Tom. Great experience all went very smoothly. Communication was very good kept informed all the way through. My handover was done by Lewis as Tom was off. Lewis was very good and made sure I was happy with everything.
31. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra vertumotorcycles.com
Good morning, Matthew.
Thank you so much for your kind words! We are so happy to hear that Tom was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
Great service from Steve at Sunderland…
Great service from Steve at Sunderland Mottorad my new GSA 1300 was delivered yesterday, nothing was to much trouble many thanks Steve. I would highly recommend a visit
15. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra vertumotorcycles.com
Good afternoon. Thank you for your 5‑star review, John. We’re really pleased to hear that Steve provided great service and made sure nothing was too much trouble throughout the process. It’s fantastic to know your new GSA 1300 was delivered smoothly and that you’re happy with everything.
We truly appreciate your recommendation and your kind words for the team at BMW Motorrad Sunderland. Kind regards, Kerry
Went in for them to fix a faulty…
Went in for them to fix a faulty indicator which they fixed perfectly. Then had a chat about my Three years in to a four year finance deal. Next thing I know I’ve got a new bike absolutely amazing bike and great deal thank you BMW Motorrad Exeter
30. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra vertumotorcycles.com
Good afternoon, Thank you for your 5‑star review, Mr Middleton. We’re really pleased to hear that the team were able to fix your indicator quickly and perfectly, and that a simple chat about your finance agreement led to you riding away on an amazing new bike. It’s great to know you’re happy with both the deal and the service you received.
We truly appreciate your feedback and your thanks to BMW Motorrad Exeter. Kind regards, Kerry
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