Many thanks to Steve Brown at BMW Motorrad Sunderland for easing me onto a new bike. The whole process was very smooth and efficient. No pressure, but straight forward honest answers to all my quest... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Purchased my first bike from Vertu Honda Stockton store. Absolutely love the bike and the service was top quality. Curtis was really helpful and brilliant throughout the purchase of my bike! Everythin... Vis mer
Selskapet har svart
Michael in Motorcycle Sales made my experience in purchasing a Honda GB350S very easy. Luckily they had a used bike for sale which I was offered a test ride which I accepted. I ordered a new bike whic... Vis mer
Selskapet har svart
Just collected my used BMW R1250 GS from Vertu Exeter and the service was excellent. Tom kept me informed throughout the whole sales process and it was a pleasure to deal with them.
Selskapet har svart
Informasjon om virksomheten
Om vertumotorcycles.com
Skrevet av virksomheten
At Vertu Motorcycles we have a fantastic selection of quality new and used motorcycles for sale from some of the world’s leading bike manufacturers.
Our expert team are committed to making the process of buying a motorcycle as simple as possible. With a wealth of knowledge, our sales team will be on hand to help answer any questions that you may have, with transparent advice – whether you visit your local dealership or choose to buy online.
Plus, we don’t just sell motorcycles – we can help you look after them too! Our team of highly skilled technicians can take care of all MOT, servicing and repairs work at our specialist workshops that are equipped with the latest technology and tools.
We also provide a professional helmet fitting service and have a range of accessories for all motorbike makes and models.
As part of our commitment to you, we will be there every step of the journey – from initial interest to after purchase you will benefit from help and advice from our expert team.
If you are looking for a new or used motorcycle, or motorcycle MOT testing, servicing or repairs then get in touch today to see how we can help. You can contact your local dealership, or browse online.
Our expert team are committed to making the process of buying a motorcycle as simple as possible. With a wealth of knowledge, our sales team will be on hand to help answer any questions that you may have, with transparent advice – whether you visit your local dealership or choose to buy online.
Plus, we don’t just sell motorcycles – we can help you look after them too! Our team of highly skilled technicians can take care of all MOT, servicing and repairs work at our specialist workshops that are equipped with the latest technology and tools.
We also provide a professional helmet fitting service and have a range of accessories for all motorbike makes and models.
As part of our commitment to you, we will be there every step of the journey – from initial interest to after purchase you will benefit from help and advice from our expert team.
If you are looking for a new or used motorcycle, or motorcycle MOT testing, servicing or repairs then get in touch today to see how we can help. You can contact your local dealership, or browse online.
Kontaktopplysninger
4,8
Enestående
279 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 85 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent experience.
Excellent experience when choosing and purchasing my new motorcycle at Vertu Honda Grantham
The salesman, Dave Atkin, who dealt with me was knowledgeable, helpful but not pushy; exactly what I always hope for but don't always receive.
I am very pleased with my buying experience and my new bike; perfect.
9. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra vertumotorcycles.com
Good afternoon Bob,
Thank you for your review. We're really pleased to hear that choosing and purchasing your new motorcycle was such a positive experience. It’s great to know that Dave provided the ideal balance of knowledge, support, and a relaxed approach — exactly what makes the buying process enjoyable. We're delighted that you're happy with both the experience and your new bike.
Kind regards,
Dean
This is my second RT from this…
This is my second RT from this dealership. The sales team are excellent always return my calls and texts with informative results
I had the bikes delivered and they kept me informed of times of delivery
10. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra vertumotorcycles.com
Good afternoon John,
Thank you for your review. We're really pleased to hear that you’ve returned for your second RT and that the sales team continued to look after you so well. It’s great to know they kept you updated with clear, helpful communication and that the delivery of your bikes was well‑organised with good updates along the way.
Kind regards,
Dean
Excellent service from Steve at Vertu…
Excellent service from Steve at Vertu Sunderland, guided me through all the options and accessories for my new motorcycle purchase, friendly and approachable throughout the sales process. Thank you for your professionalism at all times.
6. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra vertumotorcycles.com
Hi Robert
Thank you for your excellent feedback. We're really pleased to hear that Steve at Vertu Sunderland provided such great service, guiding you through all the options and accessories for your new motorcycle. It’s wonderful to know he was friendly, approachable, and professional throughout the entire process. Your comments are truly appreciated.
Kind regards
Dawn
From initially looking at the bike in…
From initially looking at the bike in the showroom to riding away on the bike from the showroom Steve made the whole process easy and worked with me to get the deal done.
His customer care was exceptional.
7. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra vertumotorcycles.com
Hi David
Thank you for your lovely feedback. We're really pleased to hear that Steve made the whole process easy for you — from first viewing the bike in the showroom to riding it away. It’s great to know his customer care was exceptional throughout. Your comments are truly appreciated.
Kind regards
Dawn
Purchased my new XRM
Purchased my new XRM , last Friday, Easy transaction, Used this dealership over the last 4 BMW for service.
This is my very first new one off them .
Very happy with all the staff I have meet over the years.
All communication done over the phone or by email, With Michael North who is very knowledgeable and made the whole purchase a breeze .
Collection was last Friday and was very quick and easy .
Only criticism I would say there no direct number anymore get put though to somewhere else and they get the person to ring you back .
6. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra vertumotorcycles.com
Hi Paul
Thank you for your great feedback, and congratulations on purchasing your new XRM! We're delighted to hear that the transaction was easy and that you’ve continued to trust this dealership after many years of servicing your previous BMWs. It’s wonderful to know this was your first new car purchase from them and that the experience lived up to expectations.
We're especially pleased to hear that all communication with Michael North was smooth and that his knowledge made the entire process a breeze. It’s also great to know that your collection day was quick and easy.
Thank you as well for your constructive comment about the lack of a direct number. We understand how important straightforward contact is, and feedback like yours helps highlight areas where the experience could be improved.
We truly appreciate your loyalty over the years, and we’re so glad you're happy with your new BMW.
Kind regards
Dawn
Excellent
Excellent, friendly service. I would definitely recommend.
6. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra vertumotorcycles.com
Good morning Sharon,
Thank you for your review. I’m really pleased to hear you received excellent and friendly service, and it’s great to know you’d recommend the team at Honda Bikes Grantham.
Kind regards,
Dean
I just want to leave a quick note on my…
I just want to leave a quick note on my experience with Vertu BMW Shipley
From the first moment me and my wife walked in to the show room we were meet with warm friendly greetings.
Richard came over and asked if we needed anything with no pressure whatsoever and any questions we had were answered efficiently.
We bought a new bike that day and the difference between BMW Shipley and other bike showrooms is stark (Ducati Leeds take note)
Thank you again Richard Watson and Karen in sales support
6. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra vertumotorcycles.com
Thank you for taking the time to share your experience with Vertu BMW Shipley. We’re delighted to hear that you and your wife were welcomed with friendly greetings from the moment you arrived, and that Richard provided helpful, no‑pressure support while answering all your questions so efficiently.
It’s wonderful to know you chose your new bike the same day, and we truly appreciate your kind words about the standout service from both Richard Watson and Karen in Sales Support.
Your feedback means a great deal to the team.
Kind regards,
Matthew
Ducati Sunderland
Very easy process and very quick did the deal on Sunday and bike ready to go on the Tuesday, very pleased with my purchase and would return to this dealership, Steve was helpful and responsive
1. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra vertumotorcycles.com
Thank you for sharing your feedback. We're really pleased to hear how smooth and quick the process was for you — from agreeing the deal on Sunday to having the bike ready by Tuesday. It’s great to know you’re happy with your purchase and that Steve was helpful and responsive throughout.
We appreciate your recommendation and would be delighted to welcome you back in the future.
Kind regards,
Matthew
Excellent customer service thanks !
6. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra vertumotorcycles.com
Good afternoon,
Thank you for your review. I’m really pleased to hear you received excellent customer service — that’s great to know.
Kind regards,
Dean
David and Honda Grantham team from part…
David and Honda Grantham team from part xchange to picking new motorbike 100%.. Service and paperwork made easy.
5. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra vertumotorcycles.com
Good afternoon Peter,
Thank you for your great review. I’m really pleased to hear that David and the Honda Grantham team made the whole process smooth from part‑exchange through to collecting your new motorbike. It’s fantastic to know the service and paperwork were made easy for you.
Kind regards,
Dean
I've bought many bikes from BMW…GSA1300
I've bought many bikes from BMW Motorrad but the best experience has been with Motorrad Vertu Shipley.
Fantastic friendly service and after sales help too.
3. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra vertumotorcycles.com
Thank you for taking the time to leave such a fantastic review. It’s wonderful to hear that, despite having bought many bikes from BMW Motorrad over the years, your best experience has been with the team at Motorrad Vertu Shipley. Delivering friendly service and strong after‑sales support is something the team takes great pride in, so your feedback really means a lot.
We truly appreciate your trust and look forward to supporting you with many more great experiences in the future.
Kind regards,
Matthew
This is the third bike I Have bought…
This is the third bike I Have bought from Vertu Shipley. On each occasion Rick has made the whole process seamless for me, a great product and great service.
I also have to give Karen a mention in the back office who sorted the speedy registration of the bike to ensure a quick turn around.
They are both highly professional and a credit to themselves and the business.
5. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra vertumotorcycles.com
Thank you for taking the time to leave such a fantastic review. It’s wonderful to hear that this is your third bike from Vertu Shipley and that Rick has consistently made the whole process seamless for you. Delivering great products alongside great service is exactly what we strive for, and your loyalty means a great deal.
I’m also pleased that Karen’s efficiency in the back office helped ensure a quick turnaround with the registration. Both Rick and Karen take great pride in their work, and they will be delighted to know their professionalism has made such a positive impression.
Thank you again for your continued trust and support.
Kind regards,
Matthew
ADV 350
Big thank you to Adam and everyone at the Grantham dealership. Picked up my new bike yesterday and I am over the moon with it. Adam could not have been more helpful and the whole experience from start to finish was outstanding. Cheers mate :)
4. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra vertumotorcycles.com
Hi Ken,
Thank you so much for taking the time to leave such a brilliant review. We're delighted to hear how pleased you are with your new ADV 350 — it’s fantastic that you’re over the moon with it!
Adam and the team at our Grantham dealership will be thrilled to know they made your experience outstanding from start to finish. Your kind words and appreciation really do mean a lot.
Wishing you many enjoyable and safe rides on your new bike. Cheers! 😊
Kind regards,
Liza
From the beginning to the end the…
From the beginning to the end the service was second to none.
The sales team was very helpful .
Would recommend these guys to anyone.
Thanks for your help see you in a couple of years for my up grade.
3. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra vertumotorcycles.com
Hi Jonathan,
Thank you for leaving such a fantastic 5‑star review. We're delighted to hear that your experience from start to finish was second to none. It's great to know the sales team were so helpful and made the process smooth and enjoyable for you.
We really appreciate your recommendation, and we’ll look forward to seeing you again in a couple of years for your upgrade.
Kind regards,
Liza
Vertu Motorrad…
I’ve been using Vertu Motorrad Sunderland for several years now, and every experience has been absolutely fantastic. The service is consistently first‑class — no pressure, no pushiness, just genuine support from people who clearly care about what they do. They always give you the time you need, and nothing is ever too much trouble. Any question you have, they’re right there with helpful, honest advice.
Steve has been my main point of contact throughout, and he’s been outstanding. Knowledgeable, friendly, and incredibly easy to deal with, he’s made every visit a pleasure. I can wholeheartedly and enthusiastically recommend both Vertu Motorrad and Steve — they truly set the standard for exceptional customer service.
1. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra vertumotorcycles.com
Hi Derek,
Thank you for your fantastic 5‑star review. We’re delighted to hear that you’ve consistently received first‑class service from Vertu Motorrad Sunderland over the years. It’s great to know the team’s genuine, pressure‑free support has made every visit a positive experience.
Steve will be especially pleased with your kind words — his knowledge and friendly approach truly make a difference.
We really appreciate your continued loyalty and your wholehearted recommendation.
Kind regards,
Liza
I spotted the Honda Goldwing on Sunday…
I spotted the Honda Goldwing on Sunday afternoon, reserved it and visited Grantham on the Monday morning to view it. I met Adam Corney, he knows everything about these bikes which was very reassuring, I traded in my Triumph Rocket 3. Thanks Adam for all your help and making it all go so smoothly
2. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra vertumotorcycles.com
Hi Bob,
Thank you for your fantastic 5‑star review. We're delighted to hear that your experience at Vertu Honda Bikes Grantham went so smoothly. It’s great that you found the Honda Goldwing you were looking for and that Adam’s knowledge and support reassured you throughout the process.
We really appreciate your kind words and are pleased the trade‑in and purchase were handled to your satisfaction.
Kind regards,
Liza
BMW S1000R
I recently bought a brand new S1000R from this dealership, I had the pleasure of dealing with Stephen throughout. He was great from start to finish, making sure I was happy with everything without pressuring me at all. Gave me a great Part Ex deal and matched a deal from another BMW dealership on the S1000R. Throughly happy with the whole process, I never actually went to the dealership so communication was key and Stephen certainly kept me informed every step of the way.
Would certainly recommend this dealer… for the ride!
25. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra vertumotorcycles.com
Thank you for your fantastic review. We’re really pleased to hear you had such a smooth and positive experience when purchasing your new S1000R. It’s great to know Stephen looked after you so well from start to finish — keeping you fully informed, never applying pressure, and ensuring you were happy with everything throughout the process.
We’re delighted he was able to offer a strong part‑exchange deal and match the offer from another BMW dealership. It’s brilliant to hear that the whole experience was seamless, even without visiting the dealership in person.
Thank you for the recommendation — enjoy the ride!
Kind regards, Keith
purchased a lovely motorcycle from…
purchased a lovely motorcycle from theses guy. couldn't have gone any better. The salesman Chris took me through the sale with utter professionalism. From start to finish. The bike was delivered on time and the driver Kevin went over the bike and showed me every thing i need to know including the paper work. Overall a fantastic experience. will defiantly deal with these guy again.
24. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra vertumotorcycles.com
Hi Bill,
Thank you for your fantastic 5‑star review! We’re delighted to hear that your motorcycle purchase from Vertu Honda Bikes Stockton couldn’t have gone any better. It’s great to know that Chris guided you through the sale with complete professionalism from start to finish.
We’re also pleased that your bike was delivered on time and that Kevin took the time to go through everything with you, including all the paperwork. It’s wonderful to hear the whole experience was so smooth and enjoyable.
Thank you again for your kind words — we’re thrilled you’d happily deal with us again!
Kind regards,
Liza
Getting first motor bike
Ian was very helpful & made the purchase procedure very easy Kept us informed all the way Was delivered on day promised Would definitely recommend Honda Gratham
25. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra vertumotorcycles.com
Thank you for your kind review. I’m delighted to hear Ian made the whole process easy and kept you informed throughout. It’s great that your car was delivered on time and that you’d recommend Honda Grantham.
Kind regards, Keith
Communication and the service I to was…
Communication and the service I to was good from start to Finnish. Steven was always help full.
2. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra vertumotorcycles.com
Thank you for your review. We're pleased to hear that the communication and service were good from start to finish, and that Steven was always helpful throughout the process. We really appreciate your feedback.
Kind regards,
Keith
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.