Everything has been resolved. Apparently a computer glitch in the software caused the problem. A Surveeyor came out today, very friendly and professional. The surveyor was knowledgeable and and answ... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Everything has been resolved. Apparently a computer glitch in the software caused the problem. A Surveeyor came out today, very friendly and professional. The surveyor was knowledgeable and and answ... Vis mer
Selskapet har svart
Stephen, the surveyor visited our property a few days ago. He was very polite, friendly and provided us with a really professional and detailed survey as to suitability for solar panels and storages... Vis mer
Got a phone call ahead of time on the day of the survey explaining the time of expected arrival, and then again 1 hour before arriving. Explained where he needed to be & why, and what reiterat... Vis mer
The Surveyor turned up early. He Introduced himself and explained what he was doing during his visit . Then he got on with the survey measuring up the house and asking me questions about its fabric an... Vis mer
Vertex Renewable Surveys Ltd is an independent, survey-only renewable energy assessment company based in Doncaster, South Yorkshire, serving installers and homeowners across the UK. We do one thing: we survey. We don't sell heat pumps, solar panels, batteries or heat loss calculations as part of an install package — which means our reports are genuinely independent. Our customers get the evidence they need to make a decision, not a sales pitch dressed up as a survey. Every job we take on produces a Vertex pack: photos, measurements, room-by-room heat loss calculations (MIS3005-D aligned), cylinder and pipework assessments, noise and siting checks, and a written report delivered through our secure portal — usually the same week as the site visit. For installer companies, we work as an outsourced survey team. Same-week turnaround, fixed per-pack pricing, consistent pack structure across every job, and no competing commercial interest in the install outcome. For homeowners, we provide a one-off independent survey they can share with any installer they choose. We cover England, Wales, Scotland and Northern Ireland, with a home base in Yorkshire. Every survey is carried out by an experienced assessor. Every pack is built on our in-house Plumbline pack engine so you know what you're getting, every time. Independent. Evidence-led. Survey-only.
20 nooking close, dn3 3er , Doncaster , Storbritannia
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 50 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Highly recommend! Very professional service.
Arrived on time, and carried out a thorough survey.
Steve answered all my questions asked !(And i do ask questions!). Very knowledgeable, with a vast expertise within his field work and renewables.
More than comfortable letting him go around my home, doing what he needed without question.
From start to finish with the first call from Dave it’s been seamless and without issues.

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Came on the time they said survey done all good

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professional and excellent service throughout.

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As other people have said, Stephen was very friendly but also professional. He explained everything, got on with his job, answered our questions. We would definitely recommend Vertex based on our experience with Stephen.

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Steven was wonderful. Very friendly but also professional. He explained what he needed to do and I was able to leave him to it. He showed me the work at the end of the survey and encouraged me to get in touch if I had any more questions. Definitely would recommend Vertex.

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Was professional, knowledgable and polite. Explained everything he was going to do.

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Thorough survey completed. Polite and respectful. Sociable and answered all of our queries. Data passed on quickly. Very happy with service. Would recommend

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The assessor, Simon, was friendly and respectful of our home. He was very thorough, taking about 2.5 hours to carry our the survey including about 40 minutes going through questions with us.

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Our survey was carried out by Stephen, who was courteous and professional throughout.

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The Surveyor (Steve) was a really nice bloke- professional, very polite but friendly and very easy to talk to. He explained everything fully and then got on with his work and was extremely thorough. I felt very comfortable leaving him to get on with his work without needing to shadow him. All in all a very good experience-I can highly recommend.

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A Professional survey, with good advice and assistance in regards to the pending heating pump installation.

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was pleased meeting with steve. kind person, done his job very nicely and keen. he demonstrated many things about heat source pump.

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The surveyor, Steve, was spot on time having travelled all the way from Sheffield to Cheshire.
Pleasant chap who knew stuff.
Very efficient.

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Steve did our survey 03.04.2026. He was business like, knowledgeable, pleasant, and timely, and had an obvious eye for detail.

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Thank you so much i really like the way u work properly been explaining everything nicely u are a good man bless you always ❤️

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Very professional and helpful, came to provide the service within the day. Very helpful answered any questions or concerns we had, fast turnaround.

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The Gentleman that came to survey my property for my heat pump was an absolute diamond!!! He was totally professional while still engaging on friendly level. When asked if he'd like a drink he replied yes please, but that coffee sat there until he had done all of his surveys, laser lights and tape measures went on while i was in awe with his seamless efficiency phone in one hand tablet in the other i dont even know how he managed to juggle the laser distance device......a true pleasure to watch a credit to the company.

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