Everything has been resolved. Apparently a computer glitch in the software caused the problem. A Surveeyor came out today, very friendly and professional. The surveyor was knowledgeable and and answ... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Everything has been resolved. Apparently a computer glitch in the software caused the problem. A Surveeyor came out today, very friendly and professional. The surveyor was knowledgeable and and answ... Vis mer
Selskapet har svart
Stephen, the surveyor visited our property a few days ago. He was very polite, friendly and provided us with a really professional and detailed survey as to suitability for solar panels and storages... Vis mer
Got a phone call ahead of time on the day of the survey explaining the time of expected arrival, and then again 1 hour before arriving. Explained where he needed to be & why, and what reiterat... Vis mer
The Surveyor turned up early. He Introduced himself and explained what he was doing during his visit . Then he got on with the survey measuring up the house and asking me questions about its fabric an... Vis mer
Vertex Renewable Surveys Ltd is an independent, survey-only renewable energy assessment company based in Doncaster, South Yorkshire, serving installers and homeowners across the UK. We do one thing: we survey. We don't sell heat pumps, solar panels, batteries or heat loss calculations as part of an install package — which means our reports are genuinely independent. Our customers get the evidence they need to make a decision, not a sales pitch dressed up as a survey. Every job we take on produces a Vertex pack: photos, measurements, room-by-room heat loss calculations (MIS3005-D aligned), cylinder and pipework assessments, noise and siting checks, and a written report delivered through our secure portal — usually the same week as the site visit. For installer companies, we work as an outsourced survey team. Same-week turnaround, fixed per-pack pricing, consistent pack structure across every job, and no competing commercial interest in the install outcome. For homeowners, we provide a one-off independent survey they can share with any installer they choose. We cover England, Wales, Scotland and Northern Ireland, with a home base in Yorkshire. Every survey is carried out by an experienced assessor. Every pack is built on our in-house Plumbline pack engine so you know what you're getting, every time. Independent. Evidence-led. Survey-only.
20 nooking close, dn3 3er , Doncaster , Storbritannia
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 50 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Steve arrived promptly and was very friendly and professional throughout the survey. He is very knowledgeable and explained the process clearly and what happens next. The whole survey was quickly done and completed in 45mins.

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Surveyor was professional, thorough, polite and punctual, communicated really well and I couldn't expect more. Thanks!

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Ste was very friendly, polite and respectful, he took his shoes off !! Very thorough everything excellent

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They came for a pre-check and informed me of what the process entails. Arrived early morning due to the heat and were happy being left to do their work. Called when done and left the site clean and tidy. Work is clean and tidy. Haven't had it connected yet so can't comment on that but so far I'm happy.

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Stephen came to do the survey. He was on time, polite and thorough.

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The surveyor was polite and professional. Survey carried out swiftly and thoroughly.

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Stephen came to conduct the heat loss study to enable a ASHP evaluation and associated requirements for radiator upgrades.
He was very polite, thorough and took the time to explain the whole process.
I job well conducted by a professional!

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Steve was brilliant. Very informative, professional and efficient.

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The Vertex surveyor arrived on time and had all my details to hand. He was efficient and answered my questions about next steps, likely timings etc. I should add that my initial contact with Vertex to arrange the appointment was straightforward too. Overall a professional service at each stage of the process.

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Excellent communication from Stephen letting me know his Expected Time of Arrival a few times on his long Journey. Asked me some basic questions and then after explaining what he would do, just got on with it. Very courteous and respectful. All in all, could not fault it

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Unfortunately I am unable to remember the surveyors name, sorry about that, but he was extremely professional. He called prior to the survey with his expected arrival time and kept us informed as to what was being checked and why throughout the visit.

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Steve turned up on time, very efficient in the way he conducted himself. Helpful with any questions I had.
Thankyou, would recommend

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I can only agree with reviews I have seen.
The rep, who called can be summed up in three words.
Friendly, efficient and helpful.

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Polite, professional, personable-how can you ask for more?
Came in earlier than planned, worked with me to get the survey done. Waited while I could be free to do some bits inside the house.
Excrement communication throughout.
Kept to time!
Strongly recommended to anyone needing these particular skills.

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Quick and efficient survey, completed by Stephen, a friendly, politely spoken person who explained the process clearly to us.

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Stephen arrived early, really helpful and thorough in going through all the detail and reassured us that all would work fine with the planned installation … all done in just over 30 minutes, a great service

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Your super friendly surveyor arrived in incredibly hot weather. He was full of action and completed the survey in 1 hour.
His manners were impeccable and his work was very efficient.
Faultless is all I can say and another 5 star review.

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Quick friendly and really professional survey. All answers provide to all questions ! All good !

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