Everything has been resolved. Apparently a computer glitch in the software caused the problem. A Surveeyor came out today, very friendly and professional. The surveyor was knowledgeable and and answ... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Everything has been resolved. Apparently a computer glitch in the software caused the problem. A Surveeyor came out today, very friendly and professional. The surveyor was knowledgeable and and answ... Vis mer
Selskapet har svart
Stephen, the surveyor visited our property a few days ago. He was very polite, friendly and provided us with a really professional and detailed survey as to suitability for solar panels and storages... Vis mer
Got a phone call ahead of time on the day of the survey explaining the time of expected arrival, and then again 1 hour before arriving. Explained where he needed to be & why, and what reiterat... Vis mer
The Surveyor turned up early. He Introduced himself and explained what he was doing during his visit . Then he got on with the survey measuring up the house and asking me questions about its fabric an... Vis mer
Vertex Renewable Surveys Ltd is an independent, survey-only renewable energy assessment company based in Doncaster, South Yorkshire, serving installers and homeowners across the UK. We do one thing: we survey. We don't sell heat pumps, solar panels, batteries or heat loss calculations as part of an install package — which means our reports are genuinely independent. Our customers get the evidence they need to make a decision, not a sales pitch dressed up as a survey. Every job we take on produces a Vertex pack: photos, measurements, room-by-room heat loss calculations (MIS3005-D aligned), cylinder and pipework assessments, noise and siting checks, and a written report delivered through our secure portal — usually the same week as the site visit. For installer companies, we work as an outsourced survey team. Same-week turnaround, fixed per-pack pricing, consistent pack structure across every job, and no competing commercial interest in the install outcome. For homeowners, we provide a one-off independent survey they can share with any installer they choose. We cover England, Wales, Scotland and Northern Ireland, with a home base in Yorkshire. Every survey is carried out by an experienced assessor. Every pack is built on our in-house Plumbline pack engine so you know what you're getting, every time. Independent. Evidence-led. Survey-only.
20 nooking close, dn3 3er , Doncaster , Storbritannia
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 50 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very professional throughout the process. On time and efficient. Great communication.

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The surveyor was very friendly and approachable, he answered all my questions and provided good advice re cost effectiveness for use of the system that I had not considered. Altogether a very pleasant experience.

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Steve was very helpful with all our questions and provided very good advice and constructive feedback on the type of installation that would best suit our needs 😀

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Steven did an excellent and thorough job.
Would recommend Vertex for any similar work.

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Vertex Surveys carried out a solar panel survey with real care and professionalism at an elderly relatives home. The surveyor was polite, thorough, and explained everything clearly. They took time to check all details and made the whole process easy and reassuring. Excellent service from start to finish. Miriam in the office provided exceptional service throughout. She was friendly, efficient, and genuinely helpful, making the whole process smooth and stress‑free. Her professionalism and care really stood out.

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Steven did a heat pump survey in my home and was very kind and respectful, he talked very nicely to my children. Overall very good and couldn't get better.

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The surveyor who came to us yesterday (sorry I've forgotten his name! He was a Gordie) was very professional, but also really friendly. He gave us hints and tips on solar power charges and its set up. He accepted a coffee but that remained there until he'd finished the surveying. He even deployed a drone for images of the roof and layout. Throughout we felt we were in capable hands. At the end, he showed us all the images he had taken and what the next step will be. We received a text message as confirmation of visit immediately.
Really nice guy with great customer service. Efficient and fast, with no lingering 'chat'. Perfect!

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Andy came and completed our survey. He was professional, knowledgeable and very friendly, answering all of our questions. Thank you!

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Steven provided a first class professional friendly service.

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Arrived on time, friendly,answered the questions I had.
Completed the survey efficiently and quickly

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The surveyor appeared at the exact time arranged and was thorough and friendly, explaining his involvement in renewable energy. Very professional and efficient.

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Stephanie arrived promptly, was courteous and explained clearly what he was about to do.
He was easy to get on with, and went about his job quietly and efficiently.
His visit was a pleasant experience. We should engage him again.

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Surveyor was friendly, professional and explained what and why he need access to the required areas.

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The surveyor was very polite & helpful & answered all my questions. He left a very good impression of Vertex Surveyors

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Stephen, from Vertex, visited our house on Monday, to carry out a survey in connection with solar energy. He was friendly, efficient and informative. I would heartily recommend his services.

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A really lovely man. Very organised and efficient, very friendly and helpful. He carried out the work with professionalism and with least disturbance. I hope he's the chap who will do the final installation because he seems both reliable and trustworthy. I would love have Stephen over again.

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The Survey was carried out quickly with the minimal of fuss by Steve, a very friendly and courteous individual, who answered all our questions and was able to offer advice as required, recommended thanks

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Just want to say a personal thank you to Steve who carried out my survey today. Arrived on time, very knowledgeable and offered great advice above and beyond. Would definitely recommend. Thank you Steve.

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