Velitcamping Anmeldelser 

256
TrustScore 4.5 av 5

4,3

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

These guys/gals are the best we have installed quite a few of there 12v air conditioning units! Never had an issue with parts install or customer satisfaction, you’ll also talk to a real person when y... Vis mer

Vurdert til 5 av 5 stjerner

I purchased the 2000R 12V AC with the COMVOLT 6000 pro power system and it has been a great pairing. Before this purchase I had an Ecoflo Delta Pro power system, which didn’t have enough amp... Vis mer

Vurdert til 5 av 5 stjerner

I had an issue with the diesel heater in my van that was still under warranty. I feel like I am a competent mechanic, so I began trouble shooting. Contact was made with Velit and somebody actually c... Vis mer

Vurdert til 1 av 5 stjerner

AC arrived with a bad control board, replacement was not shipped when promised, replacement board arrived, installed and then the evaporater fan immediately failed. Slow to refund. I will never i... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Bobilutstyrsbutikk

Skrevet av virksomheten

We are a group of engineers who enjoy van life and join together with the sole goal to build what our community truly needs. Designed by Ourselves Our products are engineered from the ground up to withstand the extreme environment and vibrations on the road and off-road. Built for Ourselves All of our products only use high-quality and test-proved components. Run by Ourselves We know how frustrating it is to have a failed component on the road. If we can not fix your problem remotely within two days, we will send you a replacement unit/component immediately (Parts will be provided at cost price outside of the warranty period). Locally Based We design and test our products here in Seattle, WA.


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

256 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
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4,3

Alle anmeldelser

(256)

89 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

2000R 12V AC with COMVOLT 6000

I purchased the 2000R 12V AC with the COMVOLT 6000 pro power system and it has been a great pairing.

Before this purchase I had an Ecoflo Delta Pro power system, which didn’t have enough amps to run an AC unit. So, before adding an AC I had to upgrade my power system.

I have self built my van and didn’t feel comfortable installing a complex electrical system, so the all in one COMVOLT unit works great for me.

We just did a 12 day trip from San Diego to Yellowstone and back and with 400W of solar and the alternator charger we never went past 40% battery even when running the AC.

I’m super happy with the system!

1. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

These guys/gals are the best we have…

These guys/gals are the best we have installed quite a few of there 12v air conditioning units! Never had an issue with parts install or customer satisfaction, you’ll also talk to a real person when you call them who will more than likely give you more information then you need! Great company great products and great prices!

18. juli 2026
Vurdert til 5 av 5 stjerner

I had an issue with the diesel heater…

I had an issue with the diesel heater in my van that was still under warranty. I feel like I am a competent mechanic, so I began trouble shooting. Contact was made with Velit and somebody actually called me to discuss my findings. Mind blown that is was a human and how quickly they reached out. They provided me some documentation to fill out and my diagnosis was correct. Parts were shipped out quickly and with zero hassle. I could not be more impressed. Thanks Velit.

25. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing Customer Service Experience

I purchased a gas heater back in 2024 - the cleaning straw was not included with the heater at that time. I called and spoke to a nice customer service representative who sent me a free cleaning straw to keep the heater in tip-top shape. It was a small gesture that went a long way in my customer service experience with Velit. I also love the app that is easy to use. 10/10 stars.

17. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Best product ever!!!

Between the customer service and the amazing products, Velit Camping has been amazing! They were quick in responding to my email questions and worked with me on getting the product shipped out to meet my travel needs. Love the power bank. It made my trip so much easier and was so simple to use. I never worried about running out of power my entire trip. Thank you Velit!!!

27. mai 2026
Vurdert til 5 av 5 stjerner

Helpful, kind, and professional

Raleigh at Velit was soooo helpful with the error I was getting on my heater. First walking me through a few troubleshooting steps via phone then letting me come to their shop for some hands on help. So kind and professional and made sure I understood the mechanics on my level. If you have an issue with your Velit, dont hesitate to submit a support ticket—they will go the extra mile to get you back on track.

11. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Velit 2000U

Velit 2000U – Long-Term Owner Review

I’ve been running the Velit 2000U 7,500 BTU 12V under-bench air conditioner since 2024, so this is based on extensive real-world experience rather than a first impression.

I’ve used it in two different motorhomes: a 1992 Hymer S700 and my current 2006 Hymer S830 A-class. It has travelled extensively with us throughout the UK and on trips through France and Spain, including prolonged periods where temperatures regularly reached 35–38°C (95–100°F).

Why off-grid air conditioning matters to us

We travel with two large dogs, an Alaskan Shepherd and a German Shepherd, so air conditioning isn’t simply about making the motorhome more comfortable — it’s about keeping them safe in extreme temperatures.

Before fitting the Velit, we had a near disaster when the campsite shore power failed while we were away from the motorhome. Our existing mains-powered air conditioning became completely inoperable. Thankfully we avoided a serious situation, but it was a huge wake-up call about relying entirely on campsite electricity when travelling with animals in hot climates.

The Velit has genuinely been a lifesaver for us. Because it runs from our own 12V battery and solar system, we have independent cooling even if campsite power fails. That gives us a level of safety and peace of mind we simply didn’t have before.

Installation

The under-bench design is one of the things I like most about the 2000U. It keeps the roof clear for solar panels, doesn’t add significant height to the vehicle and keeps the weight lower than a traditional rooftop unit.

In my S830, the unit is installed in the garage area and ducted into the living space. This has worked very well and provides comfortable, distributed cooling rather than simply dumping cold air from a rooftop unit.

As with any under-bench system, proper installation and unrestricted airflow are important.

Cooling performance

For a 7,500 BTU 12V inverter system, the performance has genuinely impressed me.

In normal UK summer conditions it cools the motorhome extremely well. The real test, however, has been southern Europe. At 35–38°C (95–100°F) and sometimes higher, the Velit has continued to make a substantial difference.

The S830 is a large A-class motorhome and considerably bigger than many of the vehicles these systems are installed in, so expectations have to be realistic. Nevertheless, it has kept the interior considerably more comfortable, allowed us to sleep properly and, most importantly, helped keep our dogs safe during extreme heat.

Off-grid electrical system

My installation has a 480Ah lithium battery bank, Victron charging equipment and over 500W of solar. This allows the Velit to be used for extended periods rather than just short bursts.

The combination of the 12V inverter compressor, substantial battery capacity and solar generation makes it a genuinely useful off-grid air-conditioning system without needing a generator or campsite hookup.

Noise and reliability

The Velit is impressively quiet compared with traditional rooftop RV air conditioners and is perfectly acceptable to sleep with.

Most importantly, after extensive use since 2024 across two motorhomes, thousands of miles and some seriously hot European conditions, it has proven extremely reliable and has continued to perform faultlessly.

Overall

The Velit 2000U has exceeded my expectations. It offers effective 7,500 BTU cooling from a 12V off-grid system, while being quiet, compact and practical for motorhome installation.

Having used it extensively since 2024 across the UK, France and Spain, including temperatures approaching 38°C/100°F, I would have no hesitation recommending it.

For us, travelling with two large dogs, it provides something far more important than comfort: confidence that we can keep them safe even when campsite power can’t be relied upon.

8. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Missing items....

I didn't realize right away what was missing from my order. It would be helpful to have a list of what should be in the box. I would find it also helpful to know what each item is called with a picture beside it. Not all people are familiar with these items. I did email about the missing items and sent a picture and they were quick to notice I was missing more than I thought and they quickly sent the other items to me.

29. mai 2026
Vurdert til 4 av 5 stjerner

Have the Velit version 3 in a 170ext…

Have the Velit version 3 in a 170ext sprinter and it works good my only complaint is in the advertising where it said you can control it anytime from anywhere. It’s controlled by Bluetooth so you need to be near it. I definitely like Bluetooth over IR

10. juni 2026
Vurdert til 5 av 5 stjerner

Even a great product can have problems

Even a great product can have problems. What the company behind the product does is the real measure of quality. Installed a Velit 2000R on my uninsulated Promaster, in June, in Las Vegas, 112 degrees midday. Was 130+ in the van. Let it run for 6+ hours powered buy my 800w of solar and it quietly pumped 45 degrees air into the van the whole time and left 100+ w going to my batteries. Impressive! A week into my first trip it stopped blowing cold. Contacted Velit, and same day, online, they determined likely damage during shipping and had a new unit shipped out to me the next day. No questions, no hassle. Great product, even greater customer service. Very cool, pun intended!

22. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Broken right out of the box

Broken right out of the box. No warranty. No customer service. Making my goal to tell everyone about your horrible company.

15. juni 2026
Logoen til Velitcamping

Svar fra Velitcamping

Hi Daniel - The customer service team was disappointed to see your review. We all work very hard here to take care of our customers, and we are the only company like ours that has certified technicians and engineers who provide direct support for end customers. Our average response time in support is under 2 hours. We have always honored our warranty of 1-year on AC units and 2-years on heaters, often going outside that warranty period to help customers as well when we can. Shipping damage would absolutely be covered under that warranty. We look forward to the chance to help you with whatever happened in your case but have not received any proper communication from you allowing us to help. We invite you to please submit a ticket on the support page of our website so we can address all your concerns. Sorry you feel it necessary to make that your goal rather than working with us to respectfully address your issues. We've attempted to reach you by phone and email without response.

Vurdert til 2 av 5 stjerner

Incorrect parts. Incorrect voltage noted for what I ordered.

It took a week to find out any information about if the Velit 3000 a/c would be shipped after spending a LOT of money. Only learn it was pre order. I was seriously wondering if I got scammed from what looked like a legit website due to lack of confirmation emails that other businesses send.

There were 4 loose screws rolling around the inside of the actual roof top unit with signs that they came off of something based off the plastic pieces on the loose screw threads. I ordered a 12 vdc unit but the instruction book says 24 or 48 vdc. I have a 12 vdc system. Upgrading will cost thousands from what I have now.
The instructions say to screw the outside duct on with M4 screws, yet the screw holes don’t line up at all. I am starting to wonder if another models parts were thrown in the box.

I feel like I want to throw up based off the amount of money I spent on this. I live in the van full time and was really looking forward to getting ac in the mid-Atlantic summer heat.

4. juni 2026
Logoen til Velitcamping

Svar fra Velitcamping

Hi Joseph - We apologize for the experience you had when making this large purchase with us, it's not at all what we aim for. The V3 is a brand new product that was marked Pre-Order but that is no excuse for it not arriving as expected, and we are working on how our system handles these pre-order products to better manage expectations on delivery looking ahead based on your feedback. We're glad to be in contact with you now to get all your valid concerns addressed together. We know and understand the feeling you describe but we do stand behind the product and will take care of you so please stick with us and we'll work together to make this right for you. Thank you.

Vurdert til 5 av 5 stjerner

Velit was super responsive and helpful…

Velit was super responsive and helpful regarding the challenges we were having with proper installation. Their customer service is honestly unmached in a world of AI bots. It was so refreshing to talk and work with an actual human who was kind, nice, helpful and so knowledgable.

22. juli 2026
Anmeldelse skrevet uten oppfordring

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