Vchics Anmeldelser 

1 293
TrustScore 2.5 av 5

2,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Reminded me of the Renaissance Period & how detail & beauty combined made styles to make you feel beautiful! Delicate material masterly stitchery I feel lucky they had in my current size. Anything th... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

The items I ordered were nothing like the picture on the website and I have fighting to get my money back since June 11th, I would highly recommend NOT to order anything from this company, they are a... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

SCAM. Do not order from VCHICS. Pure Bait and Switch. They show beautiful, whimsical clothes, claiming they are made of cotton or linen. After I ordered and paid, it took weeks to get a shipping dates... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

This company is a complete scam. What you get not only doesn't fit, but doesn't remotely look like the items on their website. When you request a return/refund they offer you a 10% refund and tell you... Vis mer

Selskapet har svart


Kontaktopplysninger

2,3

Under middels

TrustScore 2.5 av 5

1k anmeldelser

5 stjerner
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2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

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Har svart på 100 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,3

Alle anmeldelser

(1 293)

377 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Their return policy is a lie! Don’t waste your money!

Their return policy is a lie! They don’t follow through. They sold me a lie then, They refused to even start my return. I had a terrible experience with this retailer. For over a MONTH trying to get a return label or a refund in full, for the Garbage they sold me. I spent around $100+ none of the items were good quality or even looked like the picture. Nothing fit right. The items are poorly made not good quality at all. I immediately reached out to do a return after I received my items. All I got was a runaround and zero refund. Do not waste your time or money! Worst Customer Service/ retail ever! The most they were willing to do for me was try to give me only a 20% credit which is a joke for what I spent. They complained to me that it could take over a month for the return to ship back even though I waited that long for it to get to me.. avoid like the plague! They will take your money and you won’t get it back.

7. juni 2026
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Svar fra Vchics

Dear Jessica Covey,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.

Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.

Vurdert til 1 av 5 stjerner

The items I ordered were nothing like…

The items I ordered were nothing like the picture on the website and I have fighting to get my money back since June 11th, I would highly recommend NOT to order anything from this company, they are a total ripoff, their customer service SUCKS and the refund process is "Extremely lengthy" so they say. That of course is bullshit!

11. juni 2026
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Svar fra Vchics

Dear Nina Hart,

Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.

Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.

Vurdert til 5 av 5 stjerner

Reminded me of the Renaissance Period &…

Reminded me of the Renaissance Period & how detail & beauty combined made styles to make you feel beautiful! Delicate material masterly stitchery I feel lucky they had in my current size. Anything that gets my head to turn you've won me over. I ordered the beautiful pants I thought was a skirt, in smaller size I ll get into them maybe couple more months. Thank you & look forward to shopping with VChics. Told several gals! Might get a tiny teenager a dress.

7. juli 2026
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Svar fra Vchics

Dear Cheryl Beaver,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

Vurdert til 1 av 5 stjerner

This company is a scam.

If you see a positive review on company, the person was likely paid to give it. This company is a scam. Do not purchase from them. The product you receive from them is nothing as advertised. Everything is flat printed on poor quality polyester fabric. There is no embroidery or other fine details. They will not give you a refund, but will only offer a 20% discount on a future purchase. They state the cost to return the product to China is more than the value of the product you purchased, so they advise you to keep the crap. They make you jump through hoops and send pictures of what you received so "they can compare the products" and still deny the refund. They will try to stall you so you get past the refund date of your credit card. Horrible all the way around. They give an automated response to these bad reviews, asking you to contact the very people who refused you in the first place. I thought I had done enough research on this company. This is why I will not buy from China.

31. mai 2026
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Svar fra Vchics

Dear Sunshine Susie,

Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.

Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.

Vurdert til 1 av 5 stjerner

This company is a complete scam

This company is a complete scam. What you get not only doesn't fit, but doesn't remotely look like the items on their website. When you request a return/refund they offer you a 10% refund and tell you to keep the items. Don't fall for it. When you refuse, they keep offering you a little more refund percentage every time you refuse. File a dispute through whatever method you paid for it. And include pictures! I took pictures and posted them side by side with their photos from their website. Anyone with eyes can see the rip off!

4. juli 2026
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Svar fra Vchics

Dear Susan Cologne,

Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.

Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.

Vurdert til 1 av 5 stjerner

It's a scam,they going to send cheap material clothing,absolutely doesn't look what are they selling

The product completely different than they advertise, cheap material, I want my refund

2. juli 2026
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Svar fra Vchics

Dear Rolandas Mockus,

Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.

We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.

Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.

Vurdert til 1 av 5 stjerner

Negative 10 Stars-Biggest Disappointment Ever

If I could give negative stars for review, I would. This advertisement always popped up while looking at articles on my phone. I've always thought the dresses were so pretty. I loved how they flowed, it looked like appliques that were layered on the dress it, always just looks so feminine. So, I finally bought one. Took a while to get, and it was a biggest disappointment of my life for shopping online. I have photos, but it doesn't appear that I have an option to upload them. Then you could see what I actually got compared to what they advertise in the photo that I screenshot from their website. That would tell it all. When I received the dress, it was just a regular T-shirt with a terrible flat print on it. It was like somebody stamped it with terrible ink. There was no scalloped bottom, no lace overlays or sculpted sleeves; just a plain white t-shirt. Literally a t-shirt with stamped ink. It was horrific looking. Was truly the ugliest dress I'd ever seen in my life. Within 20 minutes it was bagged for the Goodwill. However, even if it was on sale at the Goodwill for 50 cents, I can't imagine somebody would buy it. I would never, never, never, ever purchase anything from this company. They take false advertising to the extreme because what you see is NOT what you get. Obviously, I am super mad about making this purchase. Piece of crap company. Since they're out of the country, they get away with it and laugh at everybody here in the USA that's purchasing their clothing. I guess they figured that a customer for the first time, is a customer for the last time and that is ok, because they would rather have hundreds of thousands of first customers not returning because they will make money,period. Despicable

24. juni 2026
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Svar fra Vchics

Dear Suzi Avis-Alexander,

Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.

We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.

Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.

Vurdert til 1 av 5 stjerner
Logoen til Vchics

Svar fra Vchics

Dear Chasity Crespo,

Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.

Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.

Vurdert til 1 av 5 stjerner

SCAM Do not buy from VCHICS

SCAM. Do not order from VCHICS. Pure Bait and Switch. They show beautiful, whimsical clothes, claiming they are made of cotton or linen. After I ordered and paid, it took weeks to get a shipping dates, several weeks of hounding them, and finally, two garments out of three arrived. Both were printed cheap nylon with uneven seems, a zipper not properly attached and looked nothing like the photo. I sent numerous emails and they keep promising to refund my $$$, but it’s not happening.

1. mai 2026
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Svar fra Vchics

Dear Anne-Marie Principe,

Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.

We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.

Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.

Vurdert til 1 av 5 stjerner

They only have 1 response, it's the same to everyone!!!This is a follow up from their resposnse…

This is a follow up from their response to my review....they responded with how they strive for satisfied customers and will need 5-7 days to investigate my so since their team is so thorough. I reiterated the only thing that will make me happy is a FULL REFUND, and return information. Please don't insult me with another discount for future purchases since why would I order again. After waiting over 2 weeks I reached out again, they responded by offering a 20% discount and told me since they're in China, returns are difficult and could take over month, which I found interesting since it took 10 days from the time they shipped the merchandise. I told them they had no honor and were giving honest Chinese companies a very bad name. I found my issues were handled the same as all the other negative reviews I've seen....

21. juni 2026
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Svar fra Vchics

Dear Pamela Borgmann,

Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.

Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.

Vurdert til 1 av 5 stjerner

Total trash

Total trash, do not shop here! All from China. Blatant false advertising and will not refund. These scam companies need to be shut down. Pictures they advertise are all fake, descriptions are fake. Huge SCAM!

22. juni 2026
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Svar fra Vchics

Dear Christine Pinnick,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.

Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.

Vurdert til 5 av 5 stjerner

I hope all the items fit

I hope all the items fit. I ordered my normal size. Always skeptical when it comes from overseas. Some websites put a note - Item Runs Large or small

18. juni 2026
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Svar fra Vchics

Hi!Thank you so much for your lovely review! We totally understand your concern about sizing when shopping overseas. Our size chart is true to standard sizes, so your usual size should fit perfectly. If any piece doesn’t suit you after receiving it, please feel free to contact us anytime and we’ll sort it out for you right away. Wish you a wonderful shopping experience!

Vurdert til 5 av 5 stjerner

I love all your clothing..

I love all your clothing... Love it Lovey.

28. mai 2026
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Svar fra Vchics

Dear Elia,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

Vurdert til 1 av 5 stjerner

Crappy Customer Service

I placed an order, but attempted to cancel the order within 24 hours before my order even processed. They would not let me cancel my order and instead asked if I would accept 20% off my next purchase. I said no, that I would just like to cancel and get refunded. They waited a week until my order was processed and shipped before stating “we cannot refund you for a product that has already shipped.” I sent proof that I requested the refund a week before the product was even processed. This has been going on for over a month and they still will not refund me.

13. juni 2026
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Svar fra Vchics

Dear Allison,

Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.

Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.

Vurdert til 5 av 5 stjerner

Beautiful!

The clothes are the most beautiful ever, and the prices are so reasonable for such wonderful things! I love it!

10. juni 2026
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Svar fra Vchics

Dear Susan McAlpin,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

Vurdert til 1 av 5 stjerner

Not Happy

Update: Purchased and paid in full, June 5th...
STILL NOT SHIPPED? WTF?

8. juni 2026
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Svar fra Vchics

Dear Joy,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

Vurdert til 1 av 5 stjerner

These items are absolutely appalling

These items are absolutely appalling. Cheap material. The design is just printed on and it’s not even the same or even close to being the design in the ads and I’ve been trying to get a refund or return these for two weeks now. Horrible customer service and they keep trying to refuse to help me return these and give me my refund
This company needs to be more truthful about its products and be willing to assist their customers with refunds and returns

3. mai 2026
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Svar fra Vchics

Dear Brea Kupfer,

Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.

Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.

Vurdert til 1 av 5 stjerner

Buyer Beware: Products Do Not Match Photos, horrible customer service

I would give a zero if that was an option.

I am extremely disappointed with my order. The items advertised and pictured on the website appeared to be beautifully embroidered clothing, which is why I purchased multiple pieces. However, when my order arrived many weeks later, the garments were made of a cheaply made material and featured screen-printed designs rather than actual embroidery and true knitting.

The quality was nowhere near what was represented. To make matters worse, when I contacted customer service to request a return, I was given nothing but a runaround. My emails have not been properly addressed, and I have yet to receive clear instructions or assistance for returning the items. Their website specifically says easy returns and refunds. NOT the case, I've been dealing with them for a few weeks now, since it takes them 3-4 days to respond.

I feel misled by the product descriptions and quite frustrated by the lack of customer support. Based on my experience, I would not recommend ordering from this company.

23. april 2026
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Svar fra Vchics

Dear Stephanie Primo,

Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.

Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.

Vurdert til 1 av 5 stjerner

SCAM COPYCAT WEBSITE

Garbage. Worse than temu and 3 times the price!!! I would rather burn these then to send them back. I am blown away by the cheap material and blurry prints. You should be ASHAMED for stealing VICI's Legitimate designs!!!!!!!!!!!! Trash SCAMMERS. 2 dresses for 80 🤣🤣 i couldn't sell them for $5 a piece and i guarantee it costs less then that to make them. SHAME ON YOU.

30. mai 2026
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Svar fra Vchics

Dear Jessica Andrews,

Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.

We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.

Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.

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