Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Har enndu ikke fået pakken og der er gået over 10 dage. -På hjemmesiden står der "Hurtig levering til europæiske kunder fra vores europæiske lager" Ved DAO står der "Forsendelse er oprettet, afv... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Det blir tyvärr bara 4 ⭐ men det är igentligen inte Vapesale24 som gjort felet utan transportören. Transportören tappade bort mitt paket men när jag kontaktade supporten så fick jag svar och hjälp på... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I had a good experience, the pricing is fair and the package arrived within the time frame stated on their site. Mine arrived actually sooner, in less than a week. I contacted support because I had tr... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Viel bestellt, alles reibungslos, schnell verschickt. hier werde ich wieder bestellen! bin zufolge Trustpilot auf diese Seite gekommen da sonst die meisten ähnlichen Seiten sehr schlechte Bewertungen... Vis mer

Selskapet har svart

Informasjon om virksomheten


Kontaktopplysninger

3,3

Middels

TrustScore 3.5 av 5

62 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 70 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

4 ⭐ ej Vapesale24:s fel

Det blir tyvärr bara 4 ⭐ men det är igentligen inte Vapesale24 som gjort felet utan transportören. Transportören tappade bort mitt paket men när jag kontaktade supporten så fick jag svar och hjälp på direkten genom att få en kupong på samma belopp som jag kunde handla för, det enda minuset va att jag fick betala frakt igen men det va inte hela världen eftersom att andra leveransen kom redan efter 5 arbetsdagar och jag va super nöjd med varorna jag fick

15. november 2024
Anmeldelse skrevet uten oppfordring
Logoen til Vapesale24

Svar fra Vapesale24

Yes, sometimes packages get lost, but we are always there to help. Thank you for shopping in our store. We look forward to seeing you in the future.

Vurdert til 5 av 5 stjerner

Very good.

Very good.
Cheap prices, very good quality liquids.
The shipping could be a lot better/faster. The delivery time is different from time to time, but it's out of their hands at that point. I lost package once because of the useless courier GLS

19. august 2024
Anmeldelse skrevet uten oppfordring
Logoen til Vapesale24

Svar fra Vapesale24

Thank you very much for shopping in our shop. We appreciate it

Vurdert til 1 av 5 stjerner

never got my package nor my money back

never got my package nor my money back. no reply on email after i told them i never got the email to pick it up. why would you not send the money back if you did not deliver the package????? I want my stuff this is not normal. I will never buy a damn thing from them!!!!

3. juli 2024
Anmeldelse skrevet uten oppfordring
Logoen til Vapesale24

Svar fra Vapesale24

You never picked up your order!
Sorting
Returned to sender

17 Jul, 14:23
Ready to send to sorting center

16 Jul, 20:25
Picked up at DHL ServicePoint by delivery person

16 Jul, 17:47
On the way
Not picked up at DHL ServicePoint by recipient, returned to sender

14 Jul, 00:05
Delivered at DHL ServicePoint, your package is ready to be picked up

6 Jul, 14:57
On the way with delivery person

6 Jul, 12:49
Sorting
Arrived in your region

6 Jul, 09:26
Processed at sorting center

6 Jul, 00:26
Registered
Shipment not yet received or processed

5 Jul, 05:45
2024-07-14 07:00:50 Package has not been picked up by the recipient and is being returned to sender.

PMXGKRHMQ
And don't lie. Your money was refunded on 23.07.2024, 16:33

Vurdert til 5 av 5 stjerner

Superb store

Great collection of decently priced vapes.
Made an order 16-7 3am, payed by bank wire and got shipped message same day at 12.30pm. Package arrived in the Netherlands 20-7. Totally satisfied with shipping and handling. Thanks guys, keep it up!

20. juli 2024
Logoen til Vapesale24

Svar fra Vapesale24

Hello.
Thank you very much for your review. And we are appreciate it that we have a good customers with good attitude.

Vurdert til 5 av 5 stjerner

Very good shop and customer service

I recomend this shop. They have a great products and very frienly support. Always answer in time and kind. I had one bad disposable vape, but I can understand that they are not giving any warranty about them as they are get them from manufacturers, and can't check them. I will order again and wish them all the best and I shop again.

19. mars 2024
Anmeldelse skrevet uten oppfordring
Logoen til Vapesale24

Svar fra Vapesale24

Thank you very much and
Thank you for your cooperation

Vurdert til 2 av 5 stjerner

Customer (dis)service

Did a relatively small order just to verify the service (~50e) before buying in bulk. I wired the money immediately with the reference ID of my order as requested. Without any intermediate communication my order was cancelled. The first reaction I received after chasing contact is that they are not fortune tellers, that’s it. If someone there took the time to READ, fortune telling wouldn’t have been necessary. There are not many place the reference ID can be put when wiring money… Nonetheless, after asking the right questions from my side (expect rude and short answers from vapesale), I got the purchase approved.

There are many sites you can buy from without chasing customer ‘service’ and dealing with unhelpful and rude remarks. I’d recommend other sites before trying this one. It’s a hit or miss.

EDIT (reaction on reaction): in my Google review I added the screenshot of the ID number after I paid for the products. Accountants should read, not fortune tell. Just look up my screenshot at Google and reviews from others and see whether this reply from vapesale24 makes sense in terms of ‘bad behaving customer’ (whatever that means)

1. mars 2024
Anmeldelse skrevet uten oppfordring
Logoen til Vapesale24

Svar fra Vapesale24

Hello.
If the customer does not show the order number when paying for the order by bank transfer, we cannot see who has paid the specified amount. This makes the accountant's job difficult. That's why we cancel and ask the client to send an approval screenshot from bank account, we really can't guess who paid it, we are not fortune tellers.
And there are customers, as in this case, who think they can't see the person on the other side can behave badly. Known customer!

Vurdert til 5 av 5 stjerner

5/5 👍🏻

Shipping about 2 weeks, nice customer service and all products arrived and were okay, l recommend 👍🏻

5. februar 2024
Anmeldelse skrevet uten oppfordring
Logoen til Vapesale24

Svar fra Vapesale24

Thank you very much for your review. We are appreciate that. And we are happy that we have a happy , kind customers.

Vurdert til 4 av 5 stjerner

was good

Decent price, shipping was ~2 weeks.

31. januar 2024
Anmeldelse skrevet uten oppfordring
Logoen til Vapesale24

Svar fra Vapesale24

Thank you very much for shopping in our shop and thank you for review.

Vurdert til 5 av 5 stjerner

I recommend!

After much consideration, I ended up ordering from this online store with a big risk. However, the risk proved futile. I ordered on 12.12 and the package was available for pickup on 20.12, so the package arrived quickly. the packaging was well packed and all the products arrived intact. I definitely recommend ordering from here.

20. desember 2023
Anmeldelse skrevet uten oppfordring
Logoen til Vapesale24

Svar fra Vapesale24

Thank you for the good review. And thank you for shopping in our store. We appreciate it.

Vurdert til 5 av 5 stjerner

Great

Very quick to reply if you have any questions about your order or the delivery process. Everything arrived on time. So far, I can't say anything bad, but the best!

18. desember 2023
Anmeldelse skrevet uten oppfordring
Logoen til Vapesale24

Svar fra Vapesale24

Thank you for the good review. Thank you for choosing our service, and we hope to have opportunity to serve you again in the future.
Best regards

Vurdert til 5 av 5 stjerner

Made an order late Friday October 20

Made an order late Friday October 20. and just received it today the 1st of November. It was shipped October 23. So 8 working days shipping.
All is fine, and the customer service was kind and helpful.
I'll be ordering again. 😊

1. november 2023
Anmeldelse skrevet uten oppfordring
Logoen til Vapesale24

Svar fra Vapesale24

Thank you for good review from you. Thank you for ordering and for continuing to order. We try to do our job better to make customers satisfied. Thank you, we appreciate it.😊

Vurdert til 1 av 5 stjerner

Poor customer service

I orderd a package, but I received a message where they told me that it was damaged during transport (this took almost 2weeks). Instead of resending the order, they tried to offer a voucher which did not cover the postage. Also this would have required for me to do order again, instead of them shipping replacement. I have never experienced this kind of customer service where vendor tries to put you to do them work.

***Update/Reply to vendor***
I will try to put this as simply as I can. Given that there has happend something during shipping (package lost, damaged etc.).
Expected outcome is following: vendor notifies customer about the incident and sends another package without any extra trouble for customer.
Observer outcome: vendor tells that they are giving you a voucher to cover expenses (excl. Shipping) -> customer needs to do order again + plus pay extra for the shipping which voucher does not cover. So it cannot get more objective than this, this has nothing to do with hate or anything.

13. oktober 2023
Anmeldelse skrevet uten oppfordring
Logoen til Vapesale24

Svar fra Vapesale24

We sent to every customer who didn't get their orders a text message. Do not lie that shipping was not included. We gave everyone a full payment voucher.
We gave you coupon for full amount, but our system not giving shipping free. Your shipping money will stay in for next time on that coupon. That was a text what we sent you.
But some people are forever dissatisfied with their lives and do not know where to vent their anger.
But thanks for a bad review and good luck!

Vurdert til 1 av 5 stjerner

Bad Returns, Refunds & Exchanges policy

I had been a satisfied customer of this store for a while, but unfortunately, my last order was marred by several issues with the vapes (Killa Switch) I received:

1. Two vapes arrived without any e-liquid.
2. One vape had a battery issue; it wouldn't power on and was missing the bottom plastic cap, resulting in an empty e-liquid container.
3. Another vape couldn't be turned off and continued to burn throughout the night.
4. Several of the vapes ran out within 2-3 days, whereas typically, I could use one vape for a week.

I promptly raised some of these issues within the 14-day return window and, as they also fell under the 90-day manufacturer warranty, I expected a swift resolution. However, to my surprise, Vapesale24.store directed me to the warranty policy and explained that they do not offer replacements or coupons since they are not the manufacturers. This left me puzzled and frustrated.

They referred me to the Warranty Terms, Returns, Refunds & Exchanges policy, but despite their prompt response, the problems with the vapes remain unresolved. This experience has left me disappointed and unsure about the future of my patronage with their store.

21. august 2023
Anmeldelse skrevet uten oppfordring
Logoen til Vapesale24

Svar fra Vapesale24

We are not Killa Switch and other disposable vape manufacturers. We buy from manufacturers and we are not and can't opening every box to check what is inside. This is impossible. And for us the manufacturers does not change such things as a guarantee, so we cannot compensate accordingly.

Vurdert til 5 av 5 stjerner

This is a wonderful store with good…

This is a wonderful store with good prices and the best customer service in the world. I made a mistake in my order, the guys fixed it! I will buy from them constantly.

11. september 2023
Anmeldelse skrevet uten oppfordring
Logoen til Vapesale24

Svar fra Vapesale24

Thank you very much for your review. We are happy that we have happy customers and with good attitude.

Vurdert til 5 av 5 stjerner

Snabba och bra priser

Snabba och bra priser. Paketet skickades dagen efter beställning 👍

25. juli 2023
Anmeldelse skrevet uten oppfordring
Logoen til Vapesale24

Svar fra Vapesale24

Thank you for good review. We appreciate it

Vurdert til 1 av 5 stjerner

Total scam

Total scam, I order my products and now they wont ship my order, also I have already provided proof of payment and also contacted them many times and now they wont answer me anymore, they only replied initially saying payment is pending while that's not true I provided them all the proofs of payment. Looks like its time for legal action against them and ban them from selling in Europe. I can provide proof of order and payment here if required

22. mai 2023
Anmeldelse skrevet uten oppfordring
Logoen til Vapesale24

Svar fra Vapesale24

We had a conversation on e-mail where I explained to you about SOFORT payment, which takes a long time to come in our Bank account is 4 -12 days. But you on second day started to threaten. You even didn't listen what we explained. And you put bad review because you wasn't patient. And we refunded all your money back as you know and we have approval documents that we refunded your money. Because problems always is possible sort out in peaceful discussions.

Vurdert til 5 av 5 stjerner

Best prices

Best prices, fast delivery, wide choice of producta

22. mai 2023
Anmeldelse skrevet uten oppfordring
Logoen til Vapesale24

Svar fra Vapesale24

Thank you for good review. We appreciate it

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

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