VanPimps Anmeldelser 

Everything was great, from description of windows and order to delivery! Brilliant all round, will be back for another order soon

I purchased a van window along with an installation kit from this ‘Outfit’ and I refer to them as an outfit as it’s the only word closest to ‘Business’ I could find. I made my purchase Friday 6-12-24 plus £15 for 2 day delivery. On Sunday 8-12-24 I received a email from their courier ‘Fed Ex’ Informing me that my parcel would be delivered Monday 7-12-24 “Your shipment from Van Pimps Ltd is on the way. Need to make any changes to this delivery?” That’s how it read. As I would not be around to receive the parcel it gave me an option to pick up from a local shop to which I took advantage of and chose the local shop they offered. I received an email confirming my request then later that day I received another message saying it had been delayed and would be delivered on Tuesday 8-12-24 This had me concerned as I had arranged for a fitter travelling from Sheffield to install the window in a van for a customer. Tuesday came and I received another message informing me again of a delay and it would be delivered now on Wednesday 9-12-24. I tracked the parcel and all the time it was held up in a depot in a place called Ramsbottom since Monday 7th. Now I had to make the decision to cancel my fitter who wasn’t impressed as he has a tight diary. I contacted Van Pimps who said they would look into it and get back to me. I spoke to a guy called Luke that informed me Fed Ex claimed I chose it to be held at the depot that I have never heard of. I sent Luke A copy of all the email correspondence from Fed Ex and all I got was a thank you and nothing else. I then get a message 11-12-24 from Fed Ex stating they attempted to deliver the parcel again and they could not get a signature. The lies just went on and on till I got a message stating my parcel has been returned to Van pimps. I contacted Van pimps who informed me the parcel arrived today 12-12-24 that seemed a very short period from attempting a delivery and returning it to them????? I have cancelled the order now and demanded a full refund within 24hrs. I will never do business with Van Pimps again with my future 2025 projects. It’s okay to blame the courier, but at the end of the day your courier and your after sales service is part of your business framework, it’s not about taking peoples money. So if you are planning on purchasing anything from this outfit, just be aware of this happening to you.

Great experience. First time using this company, easy online ordering, very quick delivery.
Parts fitted as they should. No problems fitting.
Ordered the rear barn door spoiler, rear bumper protection bars,rear blacked out led brake lights and the front bonnet brow protection. All fitted inside 2hrs and all look brilliant. (Rear spolier was a few days after spraying) Changed the look of the van totally.
Will definitely be going back to use this company again 💯

Excellent service will definitely use again

Great service and quick delivery

I received my window prompt and fully intact very pleased with it.
Not fitted yet bad weather letting me from progress and think I might need the fitting pack .
All in all great experience from vanpimps

VanPimps offers a mixed experience. On a positive note, their van seat covers and windows are of good quality and enhance the vehicle's overall look. Delivery is prompt, and their products often arrive without damage. However, customer service needs improvement, particularly concerning weatherproofing issues with sliding windows. Some products have been reported to leak, and the company's response to this problem has been unsatisfactory, with no solutions offered. Overall, decent products, but potential issues with specific items and support.

Good product
Thanks

Great swift service from VanPimps, good kit that worked well. I got the universal curtains which are great at blacking out light and keeping in heat. Swift delivery. Thank you.

Absolutely brilliant, awesome service, incredible free gift which literally made my year ! The products are second to none, staggering quality. I am so chuffed that I’m even buying extra stuff I didn’t need!

I fitted one window on mi van with the glue bought in VanPimps, and other window fitted with my own glue. This one still there , but the one with VanPimps glue fall down and was smashed against the floor. So ask them to send me a new window for free to compensate the damage caused. They refused saying it wasn't the glue, but the fitting. My other window fitted the same with other glue still on the van. So disappointed!. So unhappy customer.

Super excited fast delivery recommended thanks

ordered windows from Van Pimps came within 48hours of ordering kept me updated constantly from ordering to delivery also checked if i was happy with order after i had received items excellent service 5***** plus

Great service from VanPimps. I ordered 4 windows for my VW Crafter van conversion. 3 in stock,1 on back order. They notified me as soon as new stock was available. 1 window was damaged during delivery by the courier, VanPimps were straight on the case & sent out a replacement. So overall first class service. Thank you.

Chose my glass online and it was all with me in two days...good qualty windows and fitting kit..great company to deal with..

Initially very impressed with the quality of the pair of sliding windows we purchased for our van, after some heavy rain we realised one of the windows was leaking through where the window slides, phoned them up send photos and videos of the water getting into the inside and leaving the sliding rail wet through, to be told this was normal and to face the van window away from the direction of rainfall! and fobbed off, absolutely ridiculous this is clearly not normal as the other window is completely dry with no leaks

The website states and I quote ‘don’t worry about leaks either as all our windows are professionally weatherproofed’
But then saying it is normal for the inside of the van where the track is to be wet?? Not weatherproof then is it
No offer of any help in rectifying the window as we asked if there was anything we could do to tighten the seal where the window slides as that’s clearly where the issue lies
So unless you are happy with possibly having a window that allows water on the inside of your vehicle I would stay well away from this company as I wish I would have done.

I would surely like to hear the telephone recording then as that is what was said, she said the other window may not leak due to slight differences during production or something along those lines and yes we where advised to face the leaking window away from direct rainfall.
My point is The windows advert is misleading something should be on there to state that water may get into the inside on the tracks the advert makes it sound like no water will be able to get in the vehicle hence the disappointment

We absolutely love our van seat covers. The quality and finish is excellent and has transformed our cab (2014 Wildax campervan). They give the cab a genuinely new and modern feel. We went for the grey/black punched leather. The fit is spot on. We followed the video. A bit fiddly but worth the effort. Great value as well. Highly recommended.

Sliding and rear door seals replaced. On a Mercedes sprinter. Good price, good fit. Great and speedy service.
Will use again.

I order side windows for a different company first, twice they turned up damage, so I sent them back and the same day I ordered from van pimps. They turn up on time with no damage! They're a much better quality window all round. ordered side steps which I fitted with ease. Thank you (great company)

Bought the window package for transit custom every window was faulty and miss shaped all windows have been removed and disposed of in the skips would never buy another product from this company again and owner is very arrogant