Mats arrived and didn’t fit! Initially contacted and received a reply asking for images… these were sent (3 times) Despite over a dozen e-mails later still had no response. Looking at the reviews... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Got the heavy duty rubber mats (4 sets). For the price good value and decent fit. Note sure if the delivery instructions (company hours) weren’t passed on to courier or courier ignored , but managed... Vis mer
Put my reg in their website to check suitability. Ordered the mats they advised would fit all Ford Transit Custom DCIV twin sliding door 2015-2018 but they did not fit. They will not refund a... Vis mer
Ordered a front mat for our new camper van. Arrived swiftly, fits perfectly and seems good quality so far. Would recommend. Choice of colours , edging and pattern. Good communication throughout... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Van Mats UK is a manufacturing company based in Nottinghamshire which specialises in making tailor made Van Floor Mats and Van Seat Covers. Van Mats UK is part of the MKR Assets Ltd Group
Kontaktopplysninger
Van Mats UK, MKR Assets Ltd, Unit 4 Premier Court, NG18 5ER, Mansfield, Nottinghamshire, Storbritannia
- 01623645100
- vanmats-uk.com
3,1
Middels
2k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent quality and service will…great service and quality
Excellent quality and service will definitely use again
9. juni 2022
Everything as promised including quality
8. juni 2022
The mat which I originally received was…
The mat which I originally received was found to be of a good quality, but had the wrong inserts fitted to it to allow me to secure it to the floor of my van.
This small issue was dealt with in a very professional, polite and time efficient manner by Chloe. The correct inserts were sent out by post and a simple swap over was carried out, after which the mat fitted perfectly!
In my opinion, the mark of any company is how they act when a problem arises; I could not have asked any more of this company to resolve my small problem. As such, I highly recommend them.
Andrew
8. juni 2022
Svar fra Van Mats UK
Good afternoon,
Thank you for taking the time to leave us a review, I am extremely sorry to hear you having fitment issues! Please send an email to support@carmats-uk.com in order for us to get this resolved for you, I do apologise for any inconveniences caused.
Kind regards
Customer Service
Citroen Relay SWB
Citroen Relay SWB - Mat is a good fit and quality, delivered quickly and without issues. Would have no hesitation to purchase again.
5. juni 2022
Quick delivery and they fit very well
Quick delivery and they fit very well, I gave a little time and use, they now fit perfect and they mould to shape. Excellent choice will buy carpets here again. Yes great value.
3. juni 2022
Very happy with my seat covers
Very happy with my seat covers! Great quality and quick delivery.
3. juni 2022
Quick and helpful.
Quick and helpful reply to query and prompt updates to order process.
Mats ordered arrived quickly.
Very pleased with standard of service and would recommend.
1. juni 2022
Good communication and good service
1. juni 2022
Received earlier than expected
Received earlier than expected
Excellent customer service
Mat fits perfectly, looks great and is good quality
31. mai 2022
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