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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Een heel goede firma,volgens de koerier zou mijn bestelde bril geleverd zijn maar ik kon hem nergens vinden...na contact hbb ze voorgesteld om een nieuwe op te sturen omdat de koerier zei dat ze het... Vis mer

Vurdert til 5 av 5 stjerner

Over the years, I’ve owned sunglasses from many of the big brands, including Ray-Ban and Tom Ford, but Vallon surpasses them all. Stylish, lightweight, beautifully made and a genuine pleasure to wear,... Vis mer

Vurdert til 5 av 5 stjerner

Super easy to order and receive. Very impressive lens performance on the howlin. Stylish design operates very well in hot sunny conditions. Retainer strap is essential if exercising and sadly also nee... Vis mer

Vurdert til 5 av 5 stjerner

Bought two pairs of glasses last year and both are functional, pretty and comfortable. Both orders arrived quickly and the packaging etc. was top notch. Looking forward to the next Spring and Summer... Vis mer

Informasjon om virksomheten

  1. Produsent av optiske produkter

Skrevet av virksomheten

Classic Style, Maximum Performance. Sports eyewear combining classic design with high-performance technology.


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

264 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 93 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

These sunglasses are very cheap of…

These sunglasses are very cheap of extremely low quality. Worth is maybe one tenth of the price. It is a borderline scam, considering they marketing this as "high end". The case that the glasses came with are of a better quality, but glasses themselves are very cheap, plastic fantastic, cheaply produced.

21. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra VALLON

Thanks for your feedback and sorry to hear you were not happy at all with your purchase. We don't have enough information to find your order so I cannot see exactly which product you bought but I can only assume you received a defective pair of some kind. Please feel free to reach out to our support team so and we can assist you with a return or exchange.

Vurdert til 5 av 5 stjerner

Moto Aviators und Surf Aviator

Habe bereits eine Moto Aviators und eine Surf Aviators. Beides sind tolle Sonnenbrillen mit sehr guten Gläsern die ich gerne trage. Das werden sicher nicht meine letzen Brillen von Vallon sein. Empfehlenswert!

17. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

I ordered the Howlin Dark tortoise

I ordered the Howlin Dark tortoise. Overall, I really like the glasses, they fit very well and the lens are great. Easy to adjust them as well as per their instruction on the website.

The only remark I have is that I couldn’t find any information about how the glasses will be delivered and with which accessories which made me decide to order the extra case in charcoal. But when I received the sunglasses case in cognac was already included. I wanted to return the case, but it looks like that I will need to pay the shipping costs because the value of the item is under €50. I found it to be pity if I knew that would be delivered with a case I would’ve not ordered the extra.
It also come with a band for the head which also is not mention anywhere on the website which made me order the extra sport band, which apparently I didn’t need either.

But overall, the glasses are great. I really like them.

7. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Poor customer service

Changed to a 3-star because the company has since offered a full refund. I appreciate that they have FAQs explaining the charges, but this is really a poor customer experience, and they could do a lot to improve it. It would take very little effort to automate a simple email to customers ordering delivery in the UK, asking them to check whether their order includes any additional charges. The customer service was appalling; proceeding with a partial refund without consulting the customer first is simply careless.
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I’ve bought from Vallon before and was happy with my first order, but this second experience has been a disaster.

I was charged nearly £50 in UK customs fees—something I wasn’t expecting, since my previous order had arrived without any issues. When I contacted customer service, they just pointed me to a note buried in their FAQs. That’s not helpful: most people won’t think to go hunting through FAQs for something that should be clearly flagged at checkout, especially when ordering from the UK post-Brexit.

I contacted them to return the items, and without even confirming or acknowledging that, Vallon issued a partial refund for a fraction of what I had paid, no explanation, no breakdown, no heads-up that I’d be liable for return costs.

The whole exchange felt careless. For a premium brand, I expected better treatment, or at the very least, basic communication. I won’t be ordering again, and I’d advise UK customers in particular to think twice before they do.

30. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra VALLON

Thanks for the feedback and sorry if you felt you had a poor experience with us. It is true that VAT sometimes gets charged if the value is above 135 GBP, which is unfortunately not something we can control. But if that happens we always refund the VAT the customer has to pay. I have looked into the matter and it does seem like our support immediately responded to you and refunded the VAT directly to your card. Since you then didn't want the order it was returned to us, and our support therefore refunded the full amount of the order. Also you are not liable for any refund costs as we offer free returns from the UK. Of course we understand you were surprised and not happy that you were asked to pay the VAT, and once again we're sorry we couldn't offer a better delivery experience this time.

Vurdert til 5 av 5 stjerner

Quality Vintage Inspired Shades

Glasses shipped quickly and arrived in a reasonable time considering it was an international shipment. The Surf Aviators have a quality vintage look and the lenses are crisp and clear. The hard case is a nice addition. Ordered a second pair shortly after and they are the same quality.

28. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

My Vallon Glacier Glasses

My Vallon Glacier Glasses are very comfortable, they are so Clear you forget you have them on and many people ask me where I got them. Best glasses for skiing and mountain hiking... period!

28. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Just best in this game !

I’ve already owned two pairs of Vallon glasses, and I’m about to get my third – that should tell you everything!

These sunglasses are an ideal choice whether you’re heading up into the mountains or relaxing by the sea. The lens quality is top-notch – they cut glare perfectly while giving you a clear, natural view of your surroundings. The style is timeless, and they’re incredibly comfortable to wear for hours.

I use them mainly for mountain adventures and by the water (not in saltwater or sand), and they’ve held up exceptionally well. They stay put even during active hikes, and the build quality gives you confidence they’ll last.

If you're looking for a pair of sunglasses that combine performance, durability, and design, Vallon is a brand you’ll keep coming back to – just like I am!

28. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Classic Ski Aviators

Got a pair of Wayne Wong Ski aviators. Robustly packaged and sent quickly to the UK. Excellent protective leather case. Great fit , look good and perfect sun protection

28. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Waylons

Waylons.
Fantastic sunglasses, I travel and work globally and they’ve never failed me.
I can’t fault them and they have the classic look that will never be out of fashion.

28. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Owner of two pairs

I have two pairs of Vallon sunglasses and they are fantastic. Great value for the money. Superb design and quality.
Dag.

28. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great customer support

I wanted to buy a pair of prescriptions sunglasses (for moto), so I asked for advice from the customer support. I received very prompt and useful advice, and in the end I received a pair of prescription sunglasses which I enjoy very much.

11. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Motorbike Riding...

I bought these aviators for a motorcycle trip to/around Spain. They've been fantastic both on and off the bike, they look great, the shape fits inside the helmet perfectly and they don't cause me any pain over my ears which is a problem I generally have wearing sunglasses inside the helmet.

After a couple of years of wear, I recently had cause to make contact with customer care, hoping for new arms or another solution even though the glasses are well out of warranty. They came through in the best way possible and they didn't have to.

I love these glasses and am impressed with the quality of Vallons customer care. It's definitely a brand I'll continue to support.

26. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Not recommended

Slow delivery, first of all. But most important, very poor quality sunglasses, sold as authentic, the glasses are fake and offer 0 protection, which make them even harmful for delicate eyes.

12. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra VALLON

Thanks for the feedback and sorry to hear you were not happy with your experience. We're sorry for the slow shipping. We shipped your order the day after we received it, but shipping to Bulgaria is unfortunately sometimes very slow with standard post so sorry about that. But the sunglasses definitely offer very good protection. The lenses are 100% UV protected, have a Cat. 3 rating, and the leather side shields block almost all sunlight from the sides. The Heron-range is often used by mountaineers climbing 8,000m peaks and they would not use them if they didn't think they offered excellent protection. Hopefully you will still find some good use for the sunglasses.

Vurdert til 1 av 5 stjerner

m extremely disappointed with my…

m extremely disappointed with my experience ordering from Vallon. I purchased a pair of tortoise hazel wood sunglasses and waited far longer than the estimated delivery time. When the package finally arrived, it came in a damaged bag from Royal Mail — with an empty, crushed box and a commercial invoice, but no sunglasses. According to the packaging, the item was already damaged before it even reached the UK.

I’m now left without the product I paid for, and no resolution in sight as customer service is yet to reply.

I want my refund.

2. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra VALLON

Thanks for the feedback and sorry to hear you received a damaged item. It happens rarely but parcels do occasionally get damaged during shipment. As checked we re-sent a new parcel to you with express courier after you got in touch with our support.

Vurdert til 1 av 5 stjerner

These sunglasses are poorly designed…

These sunglasses are poorly designed and made in China. Frames and lenses are low quality. Fit and shape are really bad.

13. januar 2025
Anmeldelse skrevet uten oppfordring
Logoen til VALLON

Svar fra VALLON

Apologies for the late answer, we didn't see this review until today and therefore failed to reply. We normally don't get a lot of poor product feedback so we were sorry to read your review. We can assure you the lenses are very high quality as they are made from nylon polyamide. It is true fit and shape of the Surf Aviators is not for everyone as they tend to fit wider faces better, so we will work to improve this on the website. Once again, very sorry for the poor experience.

Vurdert til 5 av 5 stjerner

Great shopping experience

Great shopping experience!
Amazing customer service, fast reply and positive replies to my questions,super fast delivery- 2 business days and I am based in the UK! Lovely sunglasses too, can't wait to hit the slopes :)

24. mars 2025
Anmeldelse skrevet uten oppfordring

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