Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

This is really a nice place to relax and enjoy the Padre Island experience. It was very clean and the spacious entry was welcoming. Privacy outdoor shower for rinsing off is a great idea. Nice bree... Vis mer

Vurdert til 5 av 5 stjerner

The property was centrally located to many things to do in Fort Lauderdale. Close to the beach and right on an Intracoastal. We'll updated and larger than expected. Quiet community. The property manag... Vis mer

Vurdert til 5 av 5 stjerner

Perfect location, right on the ocean. In this unit there is nothing between the lanai and a beautiful view of the ocean. It is spacious and comfortable with everything you need beyond your clothing... Vis mer

Vurdert til 1 av 5 stjerner

Their customer service system is not good . They text and email you can talk to a person but You always get a different person that doesn’t know what’s going on so you have to explain it all over aga... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Ferieutleiebolig
  2. Reisebyrå

Skrevet av virksomheten

The team at Vacasa has made it our top priority to make the world of vacation rentals a simple, stress-free experience for both homeowners and guests. Vacasa offers professional rental management for more than 30,000 vacation homes over 400 destinations across the U.S., Canada, Mexico, Belize and Costa Rica.


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

16k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 96 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

We enjoy the Vacasa experience

We have stayed 3 consecutive holidays at a particular Vacasa residence. The service is easy and comprehensive, the residence we use is clean, modern, spacious and most attractive. The entire experience is a pleasure.

11. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I let them manage my house

I let them manage my house. Not only they lost me money but when we separated. They put me in a mystery collection for 1700. I don't owe them anything. Do not hire them !

12. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vacasa

We're sorry to hear that you have had such a negative experience with us. If you could please DM us with your information, so that we could look further into this for you!

Vurdert til 1 av 5 stjerner

Vacasa Failed To Render Services or List My Property But Sent Me to Collections 4 Years Later

Attempted to list my property with Vacasa in 2022. After months of repetitive communication and their inability to get the listing live or accurate, they sent a cleaner who did not perform basic services like dusting or vacuuming.

Due to the ongoing issues, I canceled the onboarding process. At the time, I was assured by their team that my account would be closed and all charges waived.

Nearly four years later, I received a collections notice. The property was never listed and no bookings ever occurred.

This reflects a serious lack of follow-through and internal communication. Based on my experience, I would strongly caution other property owners against using Vacasa.

15. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vacasa

Thank you for sharing your experience. We sincerely apologize for the frustration and inconvenience you encountered during your onboarding process. We take these concerns very seriously and have shared your review with the appropriate teams. We have asked that they contact you ASAP to address your concerns. We appreciate you bringing this to our attention.

Vurdert til 1 av 5 stjerner

Took our money, no condo, and horrific communcation

My daughter and her boyfriend rented a condo in Florida through VRBO. The condo was managed by Vacasa and they had consistent communication leading up to the trip. My daughter and her boyfriend arrived in Florida (after driving from Michigan). They had messaged Vacasa numerous times while getting closer to their destination through the VRBO app trying to get check-in information. No response and no way to get into the condo. They ended up having to find a hotel during spring break and spent additional money on the cost of the hotel. Still nothing from Vacasa. Again, the condo was rented through VRBO and was a Vacasa property. Numerous calls and time have been spent on the phone with VRBO with zero resolution. VRBO is saying that the property switched management companies before their arrival. Vacasa made no mention of this in any of their communication. I am assuming they are the ones that took the money since it was a Vacasa property at the time of rental. This was all so sketchy to me I began questioning if Vacasa was even a real company or a scam. How can you just ignore renters who have paid and had communication up until check-in? The legit business thing to do would have been to communicate. Instead, its been six weeks with zero resolution and Vacasa was the money maker. VRBO has made zero effort to assist in the resolution.

1. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vacasa

Thank you for sharing your experience. We’re very sorry for the frustration and inconvenience your daughter and her boyfriend encountered. We take these concerns seriously and will be reaching out to you directly to gather more information so we can investigate this matter further. We truly appreciate you taking the time to bring this to our attention.

Vurdert til 4 av 5 stjerner

Absolute serentity

This property gives you everything that you need to be completely at peace. From someone that's visited this property for the better part of 20 years in the spring, the views of the river and mountains never get old.

3. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great Oasis!!

The property was centrally located to many things to do in Fort Lauderdale. Close to the beach and right on an Intracoastal. We'll updated and larger than expected. Quiet community. The property management staff was quick to react to small items to address. We thoroughly enjoyed our stay and will look to rent again the next time we are in the area.

6. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

This is really a nice place to relax…

This is really a nice place to relax and enjoy the Padre Island experience. It was very clean and the spacious entry was welcoming. Privacy outdoor shower for rinsing off is a great idea. Nice breezeway and lighting. I liked the location as it was easy to visit Corpus Christi, The Padre Island National Seashore or Port Aransas. Shout out to Ol' Steakhouse for great food and excellent service.

9. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Must stay!

My family had a GREAT time in the Renaissance Tower! Clean, convenient, easy access to various places! Must stay!

3. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great! Thanks manager Sergio-

“My experience at the Vacasa rental was exceptional—I absolutely loved it. The manager, Sergio, really stood out. He was always prompt, helpful, and available every time we needed assistance. His professionalism and attention made our stay even more enjoyable.” Thanks!

7. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I used Vacasa as a property management…

I used Vacasa as a property management company to manager my rental property. We continued to get complaints and bad reviews due to lack of communication and cleanliness of the property. Our property was wildly underperforming due to there management.

11. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vacasa

Thank you for taking the time to provide your feedback, Pete. We are so sorry for the negative experience you had while using our property management services. We deeply apologize for the issues that you encountered while your home was under our care. Please know that this is not the typical standard that our owners can expect while under our management. We aim to show each owner our dedication to their home's success, and continually look to improve our services in order to promote exceptional vacation experiences for our guests, while taking the stress off our owners. We apologize that this was not the experience you had when your home was under our care and will work to ensure that any areas of concern are appropriately addressed. We will be reaching out to you via the Find Reviewer option for additional information in order to follow up with the appropriate parties. We look forward to your response. Thank you!

Vurdert til 5 av 5 stjerner

Perfect location

Perfect location, right on the ocean. In this unit there is nothing between the lanai and a beautiful view of the ocean. It is spacious and comfortable with everything you need beyond your clothing and personal gear. Location is close to restaurants, shopping, and just strolling. The kitchen is fully equipped. Sleep was great with comfortable beds like we have at home. It will be hard to forget morning coffee on the lanai with a fresh sea breeze,

7. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

What a great location

What a great location! Was not expecting the size inside- enough room for all of to spread out.
Hot tub was a wonderful addition.
Clean & comfortable.

3. april 2026
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

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