TOBBI Anmeldelser 

155
TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I have placed 3 orders so far and love their products! I’ve ordered a total of 6 battery operated cars along with extra batteries since they get used ALOT! Any issues or concerns I may have are handle... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

We received our ride on car and had issues with it from the start. It ran for 10 minutes and after that, nothing, it completely died. Tested the battery and it was reading fully charged. Corresponded... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I purchased this gm for my granddaughter’ first birthday. Came later than originally expected but made it. My son had a little problem h battery and remote but a call to customer service, which is e... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The delivery was fantastic. Because it has a pic of a lambo on the side of the box I recommend having a concierge in your building or have someone home or a doorbell camera if you live in the burbs es... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Barnebutikk
  2. Babyutstyrsbutikk
  3. Lekebutikk
  4. Gavebutikk
  5. Spill- og lekeprodusent
  6. Leketøysbutikk

Skrevet av virksomheten

Committed to the design and production of kids' ride-on cars, offering a 12-month limited warranty and free technical support, TOBBI, a direct retailer of the factory, always be there to offer you the best quality products at the fairest price!


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

155 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(155)

1 anmeldelse i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

BEWARE

Beware. This is a scam company. They asked for my full bank information, balance,
everything . When you call the number it connects to Google voice. This is a crappy Chinese dropshipping scam company. The toy ride on truck they sent us was missing 3 wheels, an engine, and a bumper. When I called for a refund they then tried to get my private financial information in order to steal from me. My bank informed me this is a scam. I had to shut down my bank account, get a new debit card, as well as my PayPal account. Very very shady. The scam is they on purpose send you a grossly incomplete product, then if you ask for a refund a florida number will call you and a scammer will start demanding crucial, private financial information. I've had to open a PayPal dispute. When I called to confront them they hung up on me. Look on Amazon and Walmart, you can get better products for less money from them without being scammed. Look at all the reviews of people who were sent an incomplete package. BEWARE!!!

See their response. When I emailed them about this, letting them know I was onto them, it's strange how they never asked me what the number was. The thing is, the person who called the day after I left a message by calling the number listed on their website, the scammer who then started sending crypto transactions to my bank to test its viability--that person knew my order number, price, and the item I had ordered. So what are you all trying to say? That someone hacked your answering machine? Funny cause I didn't leave the order number on the answering machine. I think the most simple explanation is usually the correct one. Also guys, I filed a PayPal dispute and this seller tried to get me to close the dispute. FYI that is scammer behavior. They promised me a full refund if I closed the dispute. If you close a PayPal dispute you lose your ability to dispute that transaction in the future. And they know this. They tried to scam me when I went directly to them for a refund. Now that PayPal is involved they're claiming they can't refund me unless I close the dispute. But if they refunded me, PayPal would automatically close the dispute. Guys watch out. Thus is an elaborate scam.

25. november 2023
Anmeldelse skrevet uten oppfordring
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Svar fra TOBBI

Dear Customer,
So sorry for the inconvenience caused.
May we know the number you called?
Please no worry, as a responsible seller, we will help you solve the issue soon.
Also, we will report this to our lawyer if there is anyone impersonating us to contact customers.
Any issue or doubt, please be free to contact us at service@tobbi.com with your Order ID.
Thanks for your kind understanding.
Best Regards,

TOBBI Customer Service Team

Vurdert til 1 av 5 stjerner

Missing almost everything

Missing almost everything
We went to put the little motorcycle together and unfortunately we waited until the day before my son's birthday. Big mistake because all the all hardware, wheel caps, and charger !!! I am beyond disappointed and upset.

26. oktober 2023
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Svar fra TOBBI

Dear Customer,
So sorry for the inconvenience caused.
Please no worry we will help you solve the issue soon.
Any issue or doubt, please be free to contact us at service@tobbi.com
Thanks for your kind understanding.
Best Regards,

TOBBI Customer Service Team

Vurdert til 1 av 5 stjerner

It’s a nightmare trying to get a hold…

It’s a nightmare trying to get a hold of a human being for support. My orders been stuck in “ label created “ for about 3 days. Horrible experience

22. november 2023
Anmeldelse skrevet uten oppfordring
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Svar fra TOBBI

Dear Customer,
So sorry for the inconvenience caused.
Please no worry we will help you solve the issue soon.
Any issue or doubt, please be free to contact us at service@tobbi.com
Thanks for your kind understanding.
Best Regards,

TOBBI Customer Service Team

Vurdert til 2 av 5 stjerner

I purchased a rideable toy car for my…

I purchased a rideable toy car for my grandsons 5th birthday and it came on time but was missing the back axle. He couldn't drive it for another week. Good product though.

28. oktober 2023
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Svar fra TOBBI

Dear Customer,
So sorry for the inconvenience caused.
Please no worry we will help you solve the issue soon.
Any issue or doubt, please be free to contact us at service@tobbi.com
Thanks for your kind understanding.
Best Regards,

TOBBI Customer Service Team

Vurdert til 5 av 5 stjerner

Customer Support You DONT See Anymore!

I accidentally ordered the wrong color and sent TOBBI customer support an email detailing my mistake. They responded within 12 hours to get the color I wanted and sent that information to the shipping warehouse before the order went out. You really don’t see customer service like this anymore, almost brought tears to my eyes to see this kind of support in the market!! I received my order and am very pleased, THANK YOU TO THE TOBBI TEAM and to LECEA WHO REACHED OUT TO ME!!

28. oktober 2023
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Svar fra TOBBI

Dear Customer,
Thanks for your message.
It is nice to know you are satisfied with our service.
As a growing brand, we are trying our best to provide our customers with better shipping and customer service.
Thanks again for supporting our store.
Have a great day.
Best Regards,

TOBBI Customer Service Team

Vurdert til 5 av 5 stjerner

Liked the update of when product would…

Liked the update of when product would arrive !

27. oktober 2023
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Svar fra TOBBI

Dear Customer,
Thanks for your message.
It is nice to know you are satisfied with our service.
As a growing brand, we are trying our best to provide our customers with better shipping and customer service.
Thanks again for supporting our store.
Have a great day.
Best Regards,

TOBBI Customer Service Team

Vurdert til 5 av 5 stjerner

I was searching for a ride on car for…

I was searching for a ride on car for my 3yr old grandson. I searched the web and came across TOBBI. I made my selection, the process was easy. I had a slight issue with the license plate. I had the plate in the car, however, I later found out if you go BACK, the plate will no longer be available in the car. You must put the plate and personal info back into the cart if you go back for any reason. I wanted to ensure I had everything correct. I simply sent TOBBI customer service an email to confirm if the plate was on the order with the purchase of the RANGE. Within 12 hours I had a reply to confirm the plate was not included on my original order. TOBBI sent me a link to purchase the link separately. The turnaround for the reply was quite expeditious. You will not be disappointed. Within 3-5 business days, my little guy received his truck. I would suggest giving TOBBI a try. You will not be disappointed.

26. oktober 2023
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Svar fra TOBBI

Dear Customer,
Thanks for your message.
It is nice to know you are satisfied with our product and our service.
As a growing brand, we are trying our best to provide our customers with better shipping and customer service.
Thanks again for supporting our store.
Have a great day.
Best Regards,

TOBBI Customer Service Team

Vurdert til 5 av 5 stjerner

So far

So far, so excellent!! Love the size of the jeep. The front and back headlights along with the interior lights are pretty cool. Love that it’s radio controlled for little ones that don’t quite understand the concept of driving. Purchased two of them but will not be giving to my grandkids until Christmas.

25. oktober 2023
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Svar fra TOBBI

Dear Customer,
Thanks for your message.
It is nice to know you are satisfied with our product.
As a growing brand, we are trying our best to provide our customers with better shipping and customer service.
Thanks again for supporting our store.
Have a great day.
Best Regards,

TOBBI Customer Service Team

Vurdert til 5 av 5 stjerner

Delivery was prompt and the remote…

Delivery was prompt and the remote control car was a big hit.

25. september 2023
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Svar fra TOBBI

Dear Customer,
Thanks for your message.
It is nice to know you are satisfied with our product.
As a growing brand, we are trying our best to provide our customers with better shipping and customer service.
Thanks again for supporting our store.
Have a great day.
Best Regards,

TOBBI Customer Service Team

Vurdert til 5 av 5 stjerner

Great customer service

I had an issue with the first car I got. The customer service department helped me quickly and efficiently! We were unable to fix the one I had and they replaced it free of charge since it was within the warranty period. Since we got the new one things have been great. The only issue is that the new one was a little scuffed up in some areas. I chose to not worry about it since it works just fine and the kiddo LOVES it! Thank you for the awesome toy and for the great customer service!

27. juli 2023
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Svar fra TOBBI

Dear Customer,
Thanks for your message.
It is nice to know you are satisfied with our product.
As a growing brand, we are trying our best to provide our customers with better shipping and customer service.
Thanks again for supporting our store.
Have a great day.
Best Regards,

TOBBI Customer Service Team

Vurdert til 4 av 5 stjerner

Updated review

Updated review: Grille to car came cracked however customer support offered a partial refund. Would have preferred not to give a gift that was damaged but appreciate how quickly they replied.

24. september 2023
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Svar fra TOBBI

Dear Customer,
Thanks for your reply and trust.
Sorry again for the inconvenience caused caused.
It is nice to know your issue has been solved.
Any other issue or doubt in the future, please be free to tell us.
Have a nice day.
Best Regards,

TOBBI Customer Service Team

Vurdert til 5 av 5 stjerner

Perfect in every aspect

Delivered quickly and intact. Easy assembly with durable quality. Appears as advertised and perfect size for my 3 year old granddaughter. The remote will be of great assistance until she gets the hang of driving it independently. Very satisfied with this purchase.

25. september 2023
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Svar fra TOBBI

Dear Customer,
Thanks for your message.
It is nice to know you are satisfied with our product.
As a growing brand, we are trying our best to provide our customers with better shipping and customer service.
Thanks again for supporting our store.
Have a great day.
Best Regards,

TOBBI Customer Service Team

Vurdert til 5 av 5 stjerner
Logoen til TOBBI

Svar fra TOBBI

Dear Customer,
Thanks for your message.
As a growing brand, we are trying our best to provide our customers with better shipping and customer service.
Thanks again for supporting our store.
Have a great day.
Best Regards,

TOBBI Customer Service Team

Vurdert til 4 av 5 stjerner

Satisfied with product but the fedex…

Satisfied with product but the fedex that delivered it way slow

25. september 2023
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Svar fra TOBBI

Dear Customer,
Thanks for your message.
Sorry for the slower delivery by the carrier.
We have reported this to them to improve.
Thanks again for supporting our store.
Have a great day.
Best Regards,

TOBBI Customer Service Team

Vurdert til 5 av 5 stjerner

Speedy delivery

Speedy delivery, and instructions for putting the vehicle together were well put together and easy to follow.

25. september 2023
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Svar fra TOBBI

Dear Customer,
Thanks for your message.
It is so nice to know you have got the parcel and you like it.
Thanks again for supporting our store.
Have a great day.
Best Regards,

TOBBI Customer Service Team

Vurdert til 4 av 5 stjerner

Looks good easy assembly

Looks good easy assembly. Could have soft seat and more power but for age 2 to 4 is good my son is almost 6 and want it faster and more powerful also little bigger size

24. september 2023
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Svar fra TOBBI

Dear Customer,
Thanks for your message.
We have collected your suggestions.
Thanks again for supporting our store.
Have a great day.
Best Regards,

TOBBI Customer Service Team

Vurdert til 5 av 5 stjerner

My grandchildren love their tractors…

My grandchildren love their tractors with trailers. So glad they were already charged, they rode for hours!

28. august 2023
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Svar fra TOBBI

Dear Customer,
Thanks for your message.
It is so nice to know your grandchildren love our tractors.
Thanks again for supporting our store.
Have a great day.
Best Regards,

TOBBI Customer Service Team

Vurdert til 4 av 5 stjerner

Electric Police Car

The item arrived quickly. Customer service was responsive.
The only complaint is replacements parts take 4 weeks to arrive being shipped from China.

24. juli 2023
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Svar fra TOBBI

Dear Customer,
Thanks for your message.
We are sorry for the inconvenience caused.
As the parts are to be shipped from overseas factory, then it will take a bit longer.
Any other issue, please be free to contact us.
Thanks again for supporting our store.
Have a great day.
Best Regards,

TOBBI Customer Service Team

Vurdert til 5 av 5 stjerner

Assembly was so easy

Assembly was so easy! I bought this car for my 3 year old grandson for Christmas. He is going to love it!

29. august 2023
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Svar fra TOBBI

Dear Customer,
Thanks for your message.
It is so nice to know your grandson loves it.
Thanks again for supporting our store.
Have a great day.
Best Regards,

TOBBI Customer Service Team

Vurdert til 5 av 5 stjerner
Logoen til TOBBI

Svar fra TOBBI

Dear Customer,
Thanks for your message.
It is so nice to know you have got the parcel and you like it.
Thanks again for supporting our store.
Have a great day.
Best Regards,

TOBBI Customer Service Team

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