Wonderful customer service! Quick to reply and address all my concerns. Certainly will return to Breo for any massager needs.

Great communication and excellent customer service. Knowledgeable on their products and was able to provide help I needed.

Breo is an excellent company. I have been using their products for over 4 years. My first purchase (a head massager) was smooth and seamless-- and before I pulled the trigger on the order they were super helpful in answering my myriad questions in a clear and timely manner.

More recently, I had a wear and tear issue with one of their products. They were prompt in getting it resolved for me, even though they were not obligated to help. These people really care about their customers!

excellent customer service. they were responsive and fully helpful with my questions.

I’m shocked to see any positive reviews here. The company states a 30 day return policy, but you have to dig into it to see that actually you only have 7 days from delivery to return the product. After that, you bear the burden of shipping costs. Then, when you reach out to the company for an RMA, they start to do that thing of “what if we gave you $50 and you kept it? Oh, no? Well, what if we gave you $95 and you kept it?“ When you say no to all that, then you finally receive the address to return it to. However, this return comes with a bunch of “requirements“: send the company the tracking number when you ship it, if the box shows any kind of damage incur a $30 packaging fee, ensure the product is completely clean or they reserve the right to reject the return, and then – this one was the funniest part – follow up with them after the package is delivered back to them to remind them to refund you! Absolute scam customer service… in addition to the product itself is terrible. My daughter and I both tried it and felt almost nothing. I really do not understand anybody giving this a positive review and strongly recommend against buying it with any notion that you can return it.

Great customer service

Customer service is responsive and professional. Unfortunately the product didn't work well for me due to scalp sensitivity but customer service was able offer a refund. Highly recommend this company since they have confidence in thier product and stand behind thier refund policies.

I’ve been using the Breo LumiHeal Pro for just over 2 weeks now, and I’m genuinely surprised by how much I enjoy it. I originally bought it to support hair regrowth after struggling with telogen effluvium, and I’m already noticing small but encouraging improvements.

What I love most is how versatile it is. The device is fully waterproof, so I can comfortably use it in the shower to massage in shampoo, rosemary oil, or scalp serum — it truly feels like a salon-quality scalp treatment at home. The design is sleek, feels high-quality, and is comfortable to hold. It’s also cordless, easy to charge, and very convenient to use daily.

The massaging heads are soft yet firm enough to really stimulate the scalp. I’ve been using it for 10–15 minutes each day while watching TV, and it’s become a relaxing part of my evening routine. I didn’t expect it, but it also helps relieve scalp tension and headaches — a bonus I really appreciate.

The FDA-grade red light laser therapy is a separate step in my routine that I use before bed. It’s gentle and calming, and I love the ritual of it — it feels like I’m actively investing in my hair health.

I’d definitely recommend this to anyone looking to improve scalp health, boost absorption of hair serums, or gently encourage regrowth. Excited to keep using it and see continued progress over the next few months!

I have recently purchase Breo S3 Scalp Massager Comb, it does feels very relaxing. My sister brought the same one. Love it highly recommend.

The compression gradually get stronger so it more relaxing, just 10 minutes using this helps me sleep better.

We have been purchasing the iDream 3 Head Massager for years and are very happy with its performance and reliability. Great product!

⭐⭐⭐⭐⭐ 5/5 – Great for Hand Pain and Daily Relaxation!
I’ve been using the Breo iPalm 520e for a little over a month now, and it’s honestly been a game changer for my hands. I type all day for work, and by the end of the day, my fingers and palms usually feel stiff and sore. This device has become part of my evening wind-down routine.

What I love:

The air pressure massage feels amazing—almost like a rhythmic squeeze and release that really loosens up tension.

The heat function is super soothing, especially on cold mornings or when my joints feel tight.

It's very easy to use. Just slip your hand in, press a button, and relax.

It’s also cordless, which I love. I just charge it every few days and keep it on my coffee table.

I like that you can adjust the intensity—when I started, I stuck with the lowest setting because the pressure was stronger than I expected. But now I use the medium one and it’s perfect.

A couple of small things:

There’s no display showing what pressure or heat level you’re on, which would be nice.

You do have to reposition your hand sometimes to get the pressure in the right spots, especially if you have smaller hands like mine.

But overall, this thing really works. My hands feel more relaxed and less achy. I even notice that I sleep better after using it. Totally worth the money if you deal with hand pain, arthritis, or just want a really good hand massage at home.

Would absolutely recommend it!

Although the scalp massager didn’t work for me, the customer service was excellent! Working with me to address any and all issues. I appreciate their promptness and attentiveness to the situation.

Excellent customer services and good product! Easy to use and effective!

It's painful and very loud, making it far from relaxing. I reached out to the company for a return slip, but they keep responding with discount offers instead. Now they say I have to wait three weeks for the return slip. Since the return policy is only 30 days, that would mean I'd miss the deadline to get my refund. This company feels like a scam!

While the product didn’t quite work out for my needs, I was genuinely impressed by how Breo handled the return. Their customer service was quick, understanding, and made the return process super easy — no hassle, no fees. It’s rare to find a company that stands by its customers even when things don’t go perfectly. I really appreciate that and would consider buying from them again based on the experience alone.

What is the app in UK please. I can't find it

The head / helmet massager is a cool product that helps me relax and soothe aching muscles in my head and forehead. The Customer Service was very helpful. The piece is easy to use and stores nicely in my closet. Hi recommend the Breo iDream 5S if you are looking for some calming and relief from head tension.