Ordered 2 dog harness, ordered received in good time, requested an exchange for bigger sizes, in which packaging email sent straight out, returned items the next day still waiting for exchange items... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
1st time using this company as we sourced 2x dog harnesses we have been using on our own dogs and wanted a similar type. Great prices and great delivery time also they fitted perfect with there sizin... Vis mer
Fab toys for my pups! They particularly love the fries although one of the three groups of fries has gone missing, presumably buried somewhere in the garden, and the others are absolutely filthy! Dirt... Vis mer
Fantastic customer service that goes above and beyond. Super fast shipping of quality products that are rare to find. This was my second purchase with them and the first time they loaded me up with am... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Dress your pup to impress with our in season dog clothes. Ensure every time you step out for walks ensure your pet pooch is wearing on trend dog clothing.
Kontaktopplysninger
Unit 6, Dunlop Ind. Est., 8 Balloo Drive, BT19 7QY, Bangor, Storbritannia
- 02895812107
- support@urbanpup.com
- urbanpup.com
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent and very good quality doggy…
Excellent and very good quality doggy collar with a fast delivery.
Will be back to order more, highly recommended! 🐶👍
Fabulous customer service and Lola…
Fabulous customer service and Lola loved her new collar
Delivery Speed
I have ordered three items over last week and they have all been delivered within 2 days. Very pleased with the speedy responses
Very happy with the Bandanas
The banadanas look great. Good quality. Thanks.
Fantastic service
Fantastic service, great product and arrived the next day!
Great selection
Such brilliant hoodies and tops - the boys look so cute and they’re really good quality.
5* company
My Lhasa Apso has quite a few items from UrbanPup, always great quality, the sizing is brilliant for her and everything washes really well. Their delivery service is second to none. last item I bought was a coat, ordered in the afternoon and it came in the post first thing in the morning. Would definitely recommend.
Excellent service
Goods arrived quickly, always good quality
Great service fast delivery
Ordered 2 harnesses at 330 they come the following morning great quality great price and speedy delivery will definitely be using urban pup again
after-sales service is very bad
after-sales service is very bad ! I have a problem with my order, I sent several mails without answer!! and I paid customs fees not specified on their site
Prompt delivery
Very pleased with my purchases from Urban Pup, most difficult thing was measuring puppy !! However the harness we got was a perfect fit. Delivery was very quick and I loved the fact I was able to send it to my granddaughter’s address as a gift for her puppy. She was very excited to receive a parcel!
Great service and quality items
Great service and quality items. Love Urban pup, everything I've ever bought has been superb, these Argyle jumpers were just what I expected and in the sale, saved £££'s.
Lovely high quality
Prompt delivery, high quality products that you don't see in pet shops. I've purchased loads of things from Urban Pup and I'm always delighted.
Instructions how to fit your pup easy…
Instructions how to fit your pup easy to understand. Delivery is quick. Excellent service
Fantastic company
Everything I buy from Urban Pup is of the highest quality I have had a number of items off them and they wash great, fit great and look fabulous.
The only problem is what to buy next.
It would be great if you could include a couple of business cards with each purchase because we always get the comment " oh where did you buy that it's fabulous" when we are out walking.
Keep up the good work!
🐕🐾🐾🐾
Happy from eltham
Very quick delivery good quality good value for money very happy with purchase would recommend
Lovely product.
Great dog harness to fit my pug which…
Great dog harness to fit my pug which are hard to find. I buy the XL as she’s got no neck and quite a fur scarf. They fit her beautifully. Got 5 or 6 now in different patterns. All lovely. Had one over 9years and it got washed all the time and only just started to Frey here and there. Great quality.
Avoid like the plague if you don’t purchase the correct size from the beginning!
Purchased from here after reading the reviews on trustpilot and what a silly decision to make. The item was too small so requested a returns label which took an age to come through. Sent the item back recorded delivery for an exchange and have heard nothing since. It’s been 2 months now, I’ve emailed multiple times, sent proof of postage attached to said emails and have received nothing back. I’ve contacted them on the number provided on here and on their website and get through to a rude lady who seems disinterested and can never put you through to speak to anyone instead just sounds like a broken record and requests we email and the cycle continues with no resolution. If they do not respond in the next 7 days I will be reporting it to my bank as a fraudulent transaction and will never purchase from here again.
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