UrbanClap Anmeldelser 

I recently booked a pedicure service with Urban Company, and unfortunately, I must say that I was quite disappointed with the experience. The service was far from satisfactory, and here's why:

Rushed and Inattentive: The professional who arrived at my place seemed disinterested from the beginning. It felt like he was just going through the motions to complete the service as quickly as possible. There was a clear lack of attention to detail.
Faulty Equipment: To add to my disappointment, the equipment he brought along appeared to be faulty. The foot spa wasn't working correctly, and it took several attempts to get it started. This wasted valuable time and left me feeling frustrated.
Incomplete Work: One of the most essential aspects of a pedicure is the removal of dead skin and calluses. Unfortunately, this crucial step was overlooked. I could still feel rough patches on my feet, which was disappointing.
Minimal Massage: The brief foot massage I received was for a mere minute, if not less. A good pedicure should include a relaxing and rejuvenating massage, which was notably absent in this case.
Overall, my experience with Urban Company's pedicure service was subpar, and I did not receive the quality of service I expected. I hope this feedback helps them improve their services and ensure that customers receive the excellent and relaxing experience they deserve.

LOST OF DIAMOND ENGAGEMENT RING. Extremely DISSATISFIED with the service. I am writing this message to express my disappointment on the service which have resulted in the IRREPLACEABLE LOSS OF MY VALUABLE DIAMOND ENGAGEMENT RING. Before the service, I had briefly removed my diamond ring and kept on the shelf. To my utter shock, when the service was completed I realized that my DIAMOND Ring was nowhere to be found. I reported the matter to the police station while service provider ( Her name is Sonali Kajare) claimed about having no knowledge of the ring’s whereabouts. It is clear that my ring is stolen during the course if the service. I am really surprised and heartbroken that such an incident could occur under the umbrella of urban clap.
I DEMAND AN IMMEDIATE AND THOROUGH INVESTIGATION INTO THIS MATTER AND SUSPEND THE SERVICE PROVIDER.

Waste of time no benefits waste of money to invest
Before going to interview they said they are providing free training after that when we visit to interview they will tell fees and
After our interview session they purposely reject us as we are not experienced we have to pay and join the class and all bakwas

If you value your time dont book them. Booked appointment at 10AM Friday, they rescheduled confirmed booking without any call to 6:30 PM. Luckily so the reschedule and rescheduled it to Monday 10AM, no one appeared till 11 AM or no calls or msg. Called the phone number no one is answering. finally sent a chat msg to know they are late and come at 11:30.

They have completely lost the plot.

They ask me to pay after every treatment despite me having bought a package.
Unable to reach them for an hour so I had to pay to let the therapist go. This happened 3 times.
Of course, they always promise it's a technical glitch and will never happen in the future.
Even more preposterous, the latest refund to my credit card didn't go through, it was supposedly declined by their bank due to too many refunds sent! I had to check and call them, they weren't even aware of the situation.
As for the UC credits I was meant to receive as compensation, they were never credited, I also had to chase on these.

Charges VERY HIGH. UNSATISFACTORY SERVICE BY air conditioning mechanic. Issue was leakage of gas, etc.even when AC is off. Mechanic was CLUELESS.

Not recommended!
Sometimes they dont show up to do the services or they are late!

The customer support is terrible, they don't have the decency to talk the customer, instead of resolution they are arguing with the customer's to save their position, they a scripted message that's what they reply with every you message even it is not making any sense. All agents and supervisor are unprofessional and adamant. They don't the respect customer nor their time.

The plumber who was sent to deblock our drain seemed to want only easy jobs. He didn't look at the drain and suggested we use an unbranded chemical 100 ml he was selling for 1800 rps. I told him to leave. Unfortunately, I can no longer find his name. All conversations with this company are only via chat. You can't trust a company who is unaware of the untrustworthiness of its team!

I had the worst experience with inverter repair and servicing done by Mr. Mohit. Mr Mohit told issues in inverter mother board, he tell to change it we agreed with him. He changed mother board. after some time we noticed inverter supply power to non inverter switches, we tried call to servicemen 6-7 time he not give any good response. We tried to call Mohit with new booking, but urban company not give our booking to Mohit. Problem not resolve yet.

The technicians come charge over the top money give little or no warranty,company doesn't bother or clent service is pathetic..they make u write great reviews as if blackmailing

Fraud Urban Clap- Hello,

I have booked a Samsung 55 inch TV repair service last month. Technician Santosh kumar came and inspection the tv. He said that the panel is the issue and he need to get new one. He take out the mother board from my Samsumg 55inch Tv and carried along with him stating that he will come back in 1 week and will repair it with new part and leave the service open in UC app. Technician never came back, not reachable and urban clap company is not sharing his number as well. Technician kept the booking open for 2 weeks and then closed it from his side. Please please dont trust this company and it its technicians.

Very poor experience in compny..sab out of state partners..no trust on job his...

The professional assigned for AC cleaning simply suggested that gas pressure is low refill it. As I did not refill the gas, he simply set the gas to leak which was found after a day. Have to pay again 2500 extra for refill which again was pain from UC. UC doesn’t consider customer feedback at all and they care about their professional.

Horrible service. They call half hr booking saying some pin location is incorrect while everything is correct!!!! They are big bunch of liars trying to come up with silly reasons when they cant keep a commitment
Grow up and be professionals!!!! If u cant make it dare to tell the real reason!!!

Fraud company urban clap Mera 22 may ka booking Kiya tha mene cancel krwaya to muje refund bhi nhi diya. Phone pe followup leke thak gai me phir bhi nhi diya he. Ek no fraud company logo ka Paisa leti he aur cancel Kiya to refund nhi deti.

Worst , fake company you ever work for. They r total fraud. I booked cleaning service with them, they took the money and no one came for cleaning. When i called then they said they cant do anything just cancel the cleaning. Till now its more then 15 days my money is not been returned. Biggest cheater in Dubai

My AC got out of order and I requisitioned the service of UC.Firstvof all the slot I had choosen was unilaterally rescheduled by them and when I told them out of disgust to cancel,they gave me reschedule.Due to exigency in peak summer, I had to willy nilly entertain their partner to do the necessary repair.Their assigned partner inspected and found fault in stabiliser and MCB of AC which he told has been burnt due to high voltage.I agreed to their estimates and they told that stabiliser and AC part have been repaired.Even for this small work they took more than a day and I had to patiently bear the inconvenience.But astonishingly after they fixed these repaired spares, they told that the wires to the outer unit of AC have become short and their company has prohibited to undertake this particular work since my outer unit is at top of 2nd floor whereas my AC is installed in 1st.All my pleadings and request to resolve went unheeded.They left the task half way but when I told their company official to state their incompetence as reason for closing my request, they simply ignored.Thus to summarise, I had a very unpleasant experience with UC and they are quite unprofessional to say the least.

I was assigned this lady named Tara from Urban Company who called me saying she doesnt have the service I have booked for and started pressuring me to cancel the booking. I denied and asked her to cancel if she accepted the wrong booking because I might not get the slot if I cancel. She cancelled stating reason as "Personal emergency" and my slot was rescheduled for 7Am next day without even asking me. Its a shameful experience with Urban company when I was using their service for the first time ever.