Unplugged Cabins Anmeldelser 

210
•
TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I've now had two Unplugged cabin getaways and will be making this a yearly experience. Fantastic locations, dog friendly, premium feel cabins and all you need to escape and reset. I really feel t... Vis mer

Vurdert til 5 av 5 stjerner

Nos quedamos en la cabaña Rango, en España y nuestra experiencia fue espectacular! el nivel de atención a los detalles y la manera en la que te hace desconectar para reconectar es impresionante. El si... Vis mer

Vurdert til 5 av 5 stjerner

We thoroughly enjoyed our stay at Russell! The cabin was cosy, clean and well equipped, with lovely views and a wonderfully secluded feel that made us feel completely emersed in nature. The com... Vis mer

Vurdert til 5 av 5 stjerner

We stayed in Russell in exmoor for a few days in October and it was incredible! If you are a bit of a skeptic of the idea of off the grid like me, don’t be! I am now 100% converted and alr... Vis mer

Informasjon om virksomheten

  1. Selvbetjent overnatting

Skrevet av virksomheten

Beautiful off-grid cabins to help the always-on switch off


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

210 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 75 % av de negative anmeldelsene sine

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Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(210)

58 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Wonderful and authentic experience

Wonderful and authentic experience, beautiful cabins and location. We stayed at Koya with our dog and had the best time. We locked our phones away for the whole time and loved the digital detox, map was brilliant and Polaroid camera genius! Thanks for a great stay, will be back!

14. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

The most unhygienic place I’ve ever set foot in

Where to begin? I booked pablo for august 4th-8th for myself and my husband. We were so excited. We got there around 5pm and to our utter shock the cabin was filthy. I am 100% convinced it had not been cleaned since the last guests were there. Build up of dust in the tan, dust absolutely everywhere around the bed. Olive olive was not restocked. So we had nothing to cook with. Coffee beans were 1/4 way full, again not stocked up. Shower was dirty. Fridge, watery.

I contacted them via the txt service to which I was told they can’t come to sort it that night. We couldn’t stay, it was disgusting. We left by sunset, some food had to be thrown out as it went off from the heat. I used the toilet for a wee.. you’ll see soon why that information is relevant. I sent all pictures via email and told them we are leaving. I got a full refund approved the next day. That’s our holiday gone down the drain.

On Friday 8th august, I got an email from a member of staff which stated the following

Hello again Anjuna.
Our cleaners have informed us that you actually stayed for the entire esacape at Pablo.
I will attach photos of their proof below.
We’re so glad you stayed, we understand you were disappointed on arrival however are glad to see you enjoyed your stay. The refund was actually processed on Monday, so you have an outstanding balance of £410. We can happily reduce this to £205.
Thanks so much in advance.
*member of staff*
unplugged.rest

The pictures- dirty shower, new toilet paper unwrapped and food in the bin.

How does any of this prove we stayed the entire stay? I sent 8 emails in absolute anger with proof that we left that night. I’m yet to hear a response or apology from *said member of staff*and the unplugged team! Mortified at being accused of misleading the unplugged team when they had done it to me. If anyone would like proof and pictures of the state of the cabin, contact me because I wish I could upload them!

I will never book again.

Edit- they have also blocked me off their instagram as they don’t want the bad news to spread

12. september 2023
Anmeldelse skrevet uten oppfordring
Logoen til Unplugged Cabins

Svar fra Unplugged Cabins

I’m so sorry for the issues you reported with the cabin, Anjuna, and the resulting confusion regarding whether the cabin had been used. We of course had no proof you stayed the entire stay, and you should not have been accused of this. You were refunded in full within 24 hours of check-in, and I know the team have since been in touch to follow-up with a further apology. I’m so sorry you didn’t get to experience Unplugged like you should have - rest assured we have already reviewed our QC processes at this site so the same thing never happens again, as well as reviewing our internal training for dealing with and actioning feedback from our changeover teams.

Vurdert til 5 av 5 stjerner

Transformative!

My Unplugged experience was transformative: I travelled solo and had the most amazing 2 day/3 night stay at Gruff in Sussex. Despite being a growing company, the communication I received from the team felt personable, friendly and helpful. Rebecca is fab and we spoke over video call about what I could expect and how to make the most of the trip as a solo traveller - this was a lovely touch which was valued. I will definitely be returning for another stay and plan to incorporate at least an annual digital detox with Unplugged into my diary. I can’t recommend it highly enough.

29. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing Experience - Detox from tech, people and even chasing time!

The whole unplugged experience was amazing thanks to the attention to detail and beautiful private countryside setting. We were able to detox from our phones, disconnect from busy London, and stop chasing time. We enjoyed cooking on the fire pit, going for walks, and exploring the local area. We didn't check our phones for the rest of the weekend we felt so good! Thank you to the whole team.

25. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Margo!

Margo!
We did really enjoy our trip, everything we needed was there. The cabin was bigger than I thought it would be too. The radio and games/ books are perfect. The bed was super comfy. Loved really taking time to make dinner and coffee in the morning! The shower was so warm. There was a small freezer compartment which wasn't advertised, which we wish we'd have known about, but was very powerful, and we had an ice tray which was a god send as it was very hot during our stay (grateful for the fan too!)

By the end of our stay the compost toilet did start to smell a little. But obviously understand and appreciate the fact it is a compost toilet!

There was a tea room recommended on the map provided but it did not have opening times, and sadly on our walk to the tea rooms it was shut- luckily there was a pub nearby so it wasn't a completely wasted trip! Loved being near an airport and watching the planes go by.

Overall a very unique, peaceful, slow relaxing 72 hours. It was just what we needed!

13. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Superb stay- fully recharged

What an amazing stay. Thoroughly enjoyed every moment in a perfect location- very peaceful. Everything within the cabins has been thought out and the little extra touches are lovely. High spec throughout and would definitely stay at another cabin again. Well worth it. Thank you

15. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Best. Trip. Ever

Best. Trip. Ever.
Honestly, we loved it so so much. The peace, relaxation, closeness to nature, lack of digital distractions and comfort of the cabin - all wonderful.
Cannot wait to go again!

7. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

One of the best experiences ever

One of the best experiences ever! The cabin was amazing - had everything we needed - and locking away our phones made us so present. The local area was gorgeous, as were the recommended pubs and restaurants. Would come back tomorrow if we could!

4. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

QUIET

Simple, quiet and relaxing break which our dog loved as much as us. Great way to escape reality!

26. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Marley

This was our second time at Unplugged and Marley did not disappoint. The cabin was in an amazing location with incredible views and had everything you needed to truly unplug and enjoy a few days of slow living.

Just like the previous visit we felt refreshed afterwards and didn't want to switch our phones back on.

Would definitely stay here again and would recommend the Unplugged experience to everyone!

21. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Live is too short to not unplug

Stayed in Basil and Gruff.
Outstanding experience. From booking to end post check. Everything was considered.
Booked 2 cabins located close to each other in a large field which became our dogs heaven. Early morning walks, relaxing reading books. Waking to the view from the picture window onto blue skies and fields. No phone or texts to deal with. No pressures of everyday life. Off grid. Letting go of all stresses. We had included wine tasting at Kinsbrook just up the road.
3 days away from life's niggles. Everything planned and away from bustles of life.
Highly recommended. Lock away your phone and realise that life will still go on if your not answering emails every second of the day.
Just Unplug.

23. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing getaway!

Had a wonderful long weekend in Cheshire! The setting was beautiful, the cabin was fantastic and the concept is great!

Everything was well thought out and considered - the helpful pack had everything we would need and more! Looking through the huge windows was fantastic way to start and end the day. I was impressed the shower was so good too!

Left feeling refreshed and wanting to plan another visit!

Thanks!

7. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great Way to Relax and Unwind

I had a great solo experience at Wilbur, it was truly incredible to get to stay in a cabin on my own without my phone or access to the internet. I had loads of time to read my books and the support I have been provided with by the team was amazing.
The cabin is also very well set up with everything you could need for your 3 day stay.
I plan to go again and take my partner with me. I definitely can recommend this to anyone who wants some time away from it all!

5. juni 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

An amazing time and experience

An amazing time and experience, lovely place, so quiet. The whole experience is great from before you even get there to the care you receive afterwards. Would defo recommend to anyone who is thinking about it!

12. juni 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

We loved Margo!

My fiancé and I visited Margo and loved the whole experience. It was surprisingly easy to switch off and the lockbox was the perfect touch plus the useful bits(Nokia, compass, maps, instant camera).
The cabin is so cute and the large window was perfect, definitely our favourite bit and let us appreciate the farm views everyday. We even saw a baby deer!

We weren’t huge fans of the compost toilet, though we understand the point of them and with the cabin being off-grid.

I’d definitely do this or something similar again though, it was perfect to connect and was so isolated that we didn’t see many other people during the whole stay (apart from when we walked to the nearest town!).

30. mai 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Everyone should do this!

I stayed for three nights at Monty with my dog and am just back to London feeling incredibly refreshed and restored. I was a bit terrified at the prospect of going off grid and offline but to be honest, it was so necessary and once I arrived at my lovely cabin, I felt instantly relaxed. I didn't even need to lock my phone away, just put it on airplane mode, and though there were a couple of times when I wanted to check the weather, I still did not cheat and did not have a peek at it for 64 hours, which I was rather proud of. I highly recommend Unplugged to everyone, although I kind of want it to be a well-kept secret so that I can score a cabin for next time! The team were amazing and I had a great face chat with Rebecca on the morning of my departure, which really allayed my fears of travelling solo (with dog) into what felt like was in the middle of nowhere. I am already missing the woods and the constant chorus of sheep and lambs...and plotting my next booking.

18. mai 2023
Anmeldelse skrevet uten oppfordring

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