I was very fortunate to have Talisha Williams as my advocate. She was extremely professional knowledgeable and kind. She went above and beyond so many times this past month it would be hard to pick ju... Vis mer
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Brittany with Understood care has really gone the extra mile trying to help untangle the issues that have piled up in my life. Considering the distance between us, any thing she tries to do is even ha... Vis mer
Talisha is my amazing advocate. I didn’t realize I needed one until I was blessed with her. She has jumped in with both feet and arms to do an amazing job helping me. And never does a call go by that... Vis mer
Understood Care came along when I had become completely hopeless over a very important situation in my life. I was assigned an advocate named Jamia. I explained my dilemma and she stepped right in wit... Vis mer
Har svart på 20 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
She is Right on Time and Very Dedicated…
She is Right on Time and Very Dedicated and Committed to Helping Me and She’s Has a Delightful Personality
Caring,kindness and focus
Caring,kindness and focus on my concerns and well-being with follow up and encouragement
She is wonderful and dedicated.
that she was a big help to me
she is a very nice person and I thank her for her help
The verbal communication was not good
The verbal communication was not good, nor the text. It seemed very repetitive. There was definitely a language barrier. I found most resources myself while she"left messages" for almost everyone and said they didn't call her back. There was one very unfortunate mishap that I won't even go into unless it's verbally with a supervisor. Very disappointed in the service. However, the Advocate Manager, Amanda, was very understanding and helpful. When I went to her with my concerns, she took swift action to help me. Thanks Amanda! FIVE ⭐ for you!
I have Jennifer and she is the best one…
I have Jennifer and she is the best one to work with she is always so cheerful and understanding and I can tell she really cares she's went above and beyond for me had to cancel an appointment due to me being sick and she was able to take care of that rite away I love Jennifer and love talking to her
I want to get moved faster than we are…
I want to get moved faster than we are moving
Mrs.Shalana is the best patient advocate because she understands patients who have different situations she listens and she gives g
Mrs.Shalana is the best patient advocate that you got working with you because she is a woman of her words she understands how to handle patients with different situations I Angela Moore loves Mrs.Shalana she has a good attitude with patients
Donald
Donald, from understood care. Has been the most outstanding advocation for my mother who deals with a very needed basis disability. I highly recommend his and their service to anyone in need of the help! Thanks so much.
Yes I love Shannonn she help me get my…
Yes I love Shannonn she help me get my snap benefits reinstated
Andrew has been amazing
Andrew has been amazing. Pleasant to talk and he listens.
. My Advocate
Sasha has been the perfect helper, she is timely, accurate,courteous and patient Sasha has a friendly tone Iand mannerism.
She ask the right questions to me think and she does l a follow up on the info I have given her. I Liked working with her.
When i was down and out
When i was down and out
They came through with
Multiple resources to help me
I WAS FEELING MIGHTY LOW
😭💔
I've been dealing with Jade she is…
I've been dealing with Jade she is fantastic,I don't know what I would do without her. I give her 10 stars for her AAA service.
I think this girl is great
I think this girl is great. She has called me for follow up right on schedule and is very empathetic to my needs.
I have had a wonderful experience…
I have had a wonderful experience working with Hannah. I needed help getting my light bill paid and she gave me the names of different organizations that I could look into to get it taken care of. Im happy to say that I was able to get the help that I needed Thanks to Hannah!!!!
The best patient advocate
The company listened patiently to all of my many needs and were very reassuring and helpful in providing a specialized advocate. She has been extremely helpful and is always available for me whenever I need help with any of my extensive medical issues. She makes me feel safe and understood. I don't know what I ever did without her! Thank you so much!
Mitchell did an awesome outstanding job…
Mitchell did an awesome outstanding job as my advocate she went above and beyond in every way in helping me out in all my needs she was was there for me all the way and then some 82nd Airborne all the way and then some thank you Mitchell and God bless you 🙏 !++++
Victoria was very kind and…
Victoria was very kind and knowledgeable. She helped me with several different areas,hooked me up with lots of options. She genuinely wants to be of help. I like that and I like her also. Nice lady.
Utilitie help
She tried her best to help me with information but on the end I have to do everything on my own anyway
Areanna,is very professional friendly…
Areanna,is very professional friendly knowledgeable,and very caring she has helped me out and I wish you had more professionals like Areanna.
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