I have wasted an embarrassing amount of money on other "high-end" brands that my kittens treated like toxic waste. Virbac is high-quality nutrition, they actually stay full. They aren't constantly scr... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The memory is compatible and is working well. The only slightly disappointing aspect was that I placed the order on 23/9 but it wasn't dispatched until 1/10 Maybe the item was out of stock
We had a new puppy and our vet gave us a sample bag of food. We decided it would best to stay with the same brand. We went to the site and although we ordered on a Saturday, our delivery was with us b... Vis mer
Virbac is great for my cat! 🐱 He loves his kibble food. There shipping, subscription service, everything is brilliant! I haven’t tried to contact them so I can’t comment on their communication/custom... Vis mer
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Informasjon om virksomheten
- Dyreutstyr
- også i
- Dyrefôrbutikk
Skrevet av virksomheten
Advancing the health of animals with those who care for them every day, so we can all live better together. This is our purpose. Established by vets, dedicated to animal health In 1968, Pierre-Richard Dick, a vet from Nice, drew upon his training at the Pasteur Institute, an internationally renowned centre for biomedical research, and founded Virbac. His desire was to provide vets, farmers and pet owners worldwide with a set of innovative solutions to fight and protect against animal diseases. More than 55 years later and we remain an independent business. Supported by a team of in-house vets, we're moving forward together to shape the future of animal health. As animal health experts we know that nutrition is a pillar of preventive medicine and an essential means of ensuring good pet health. So, our vet nutritionists formulated VETERINARY HPM® to be high in protein, low in carbohydrates and packed with nutritional benefits that promote the health and quality of life of our pets. Our range of dog and cat healthcare products provide owners with solutions for their pets' everyday needs. Whether it’s dental care, joint support, hygiene or calming solutions, we’ve got you and your furry companion covered. We don’t just talk a good talk, our products are award-winning too!
Kontaktopplysninger
Storbritannia
- webshop@virbac.co.uk
- uk.virbac.com
4,8
Enestående
670 anmeldelser
Ber kundene om å skrive anmeldelser
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Svar fra Virbac UK Webshop
Dear Taj,
Thank you for your fantastic review. We are delighted to hear that you can consistently count on us for prompt, reliable deliveries.
I placed an order for dog digestive…
I placed an order for dog digestive food which kept saying it was out for delivery but then was returned to sender. I was not contacted by the company to inform me of a refund and I haven’t been refunded.
17. august 2026
Svar fra Virbac UK Webshop
Dear Isha,
Thank you for bringing this to our attention, and please accept our sincere apologies for the frustration and inconvenience this experience has caused.
We can confirm that a full refund was processed on our end. Please keep in mind that depending on your bank, refunds can take up to five working days to appear in your account once a returned item is received.
We hold our delivery partners to high standards, so we have formally escalated this issue with the courier service to understand what went wrong. We are also deeply sorry for the lack of communication and tracking updates you received. It is always our goal to ensure your order arrives smoothly, and we are truly sorry for the experience you had with us.
If you would like to discuss this matter further or if there is anything else we can do to assist, please feel free to contact our customer service team directly by telephone.
Delivery was really quick
Delivery was really quick. Product good and enjoyed by my girls.
5. september 2026
Svar fra Virbac UK Webshop
Hello,
Thank you so much for the 5-star review! We’re thrilled to hear that your order arrived quickly and, most importantly, that your girls are enjoying their meals!🐶
We truly appreciate your support and we hope to see you again soon.
Excellent, efficient service, and good prices.
Virbac is my trusted source for toothpaste and water additive for my dog. Their products are effective and easy to use - my dog really likes the flavour of the toothpaste. Delivery is reliable and fast. Water additive made a huge difference to my dog's oral hygiene. Thank you!
20. august 2026
Svar fra Virbac UK Webshop
Hello,
Thank you so much for your detailed review.
We're delighted to hear that our toothpaste and vet aquadent have made such a noticeable difference in your dogs oral hygiene - it's fantastic that the toothpaste gets a seal of approval on flavour too!
Knowing that you count on us for reliable delivery and great pricing means the world to us.
We look forward to seeing you again soon!
Always great service and fast delivery
Always great service and fast delivery. Have ordered 4 times now.
15. august 2026
Svar fra Virbac UK Webshop
Dear Shashika,
Thank you for your lovely feedback. We’re thrilled to hear that we’ve delivered great service and fast shipping all four times you've ordered with us.
We look forward to seeing you again soon!
Svar fra Virbac UK Webshop
Dear Mandy,
Thank you for the great review! We really appreciate it.
Timely delivery and a good price
Timely delivery and a good price. It's useful to be able to delay or bring forward delivery if necessary
4. september 2026
Svar fra Virbac UK Webshop
Hello,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you are happy with our prices and prompt delivery service. It’s great to know our flexible subscription options are working so seamlessly for you.
Svar fra Virbac UK Webshop
Dear Phil,
Thank you so much for taking the time to share your five star review. We are delighted to hear that you have had such a positive experience with us and that our product is working so well for your dog.
Always great service
Easy to use website,great subscription service,inform you of upcoming delivery so you can change it if you need to,deliver quickly.fab service all round.
2. september 2026
Svar fra Virbac UK Webshop
Hello,
Thank you so much for taking the time to share your feedback.
We are thrilled to hear that our subscription service is working well for you. Providing a seamless experience from ordering to delivery is always our top priority, so knowing we've delivered "fab service all round" truly makes our day.
We look forward to seeing you again soon!
Buster Daily Treat
Great product my family pet Buster loves and a reasonable price so will B sticking it Thanks Buster/Lionel
2. september 2026
Svar fra Virbac UK Webshop
Dear Lionel,
Thank you very much for taking the time to leave such a wonderful review. We are delighted to hear that Buster is enjoying VETERINARY HPM and that our subscription service is working so well for you.
Please give Buster some extra love from the entire team here at Virbac. We look forward to preparing your next order!🐾
Food came fast but foreign object in food.
Food came fast. But I found some organic matter in the food — perhaps a rats tail or a dried slug. Sent message to Virbac on got a very negative reply.
As the food is highly recommended by my vet I will continue to purchase, customer treatment was not perfect.
28. august 2026
Svar fra Virbac UK Webshop
Hello,
Thank you for sharing your feedback. We are so glad to hear that your vet recommends our food, but we are deeply sorry for your recent experience. Customer care is immensely important to us, and we apologise for any frustration caused.
As soon as you contacted us, your email was passed onto our technical advisors who reviewed your images. While the item was identified as a slug, our manufacturing records confirm this batch was produced in June 2026 under strict quality protocols.
Given the time elapsed since production and the fresh condition of the object, our findings indicate that it entered the packaging post dispatch, rather than during manufacturing. As a result, we are unable to take further action.
However, we truly appreciate your continued trust in our product and your honest feedback.
Svar fra Virbac UK Webshop
Dear Sandra,
Thank you so much for taking the time to leave us a five star review.
We're thrilled to hear that you had a positive experience with us.
Once again excellent!
Once again excellent!! Thank you for delivering so quickly and your prices 😊
30. august 2026
Svar fra Virbac UK Webshop
Dear Petra
Thank you for your great review. We’re thrilled to hear that your order arrived quickly and that you had a great experience with us.
Your prompt delivery service which…
Your prompt delivery service which means I never have to worry about running out of food.
10. august 2026
Svar fra Virbac UK Webshop
Dear Margaret,
Thank you so much for taking the time to leave us a review. We are delighted to hear that you are enjoying our subscription service and that it is providing a seamless experience for you.
Svar fra Virbac UK Webshop
Hello,
Thank you so much for the five star review.
We're delighted to hear that your cat loves VETERINARY HPM and that our flexible subscription is working so well for you.
Duplicated my order in error as had…
Duplicated my order in error as had forgotten I was subscribing and staff at Virbac quickly cancelled and refunded my second order. Great service.
7. august 2026
Svar fra Virbac UK Webshop
Dear Gill,
Thank you so much for taking the time to share your feedback.
Accidents happen, so we’re glad our Customer Service Team could quickly step in to cancel and refund the duplicate order for you.
Easy to re start my subscription and…
Easy to re start my subscription and fast delivery
25. august 2026
Svar fra Virbac UK Webshop
Dear Andrea,
Thank you so much for taking the time to leave us a five star review.
We're delighted to hear that restarting your subscription was seamless and that your delivery arrived quickly.
Speedy delivery- well packed parcel.
25. august 2026
Svar fra Virbac UK Webshop
Dear Kathleen,
Thank you so much for the five star review.
We're delighted to hear that your order arrived quickly and in perfect condition. We look forward to seeing you again soon!
Easy to find on the website (it helps…
Easy to find on the website (it helps if you know what you want), simple ordering and delivered quickly.
24. august 2026
Svar fra Virbac UK Webshop
Dear Dr Huw Evans,
Thank you so much for taking the time to leave us a five star review.
We're pleased to hear that you found the website easy to use and that your order arrived quickly.
Really easy website to navigate and…
Really easy website to navigate and purchase was simple. Delivery was exceptional very fast. Good detail about the products that are for sale and how it would help my dog. Great products available 😊
24. august 2026
Svar fra Virbac UK Webshop
Dear Vanessa
Thank you so much for the lovely five star review. We’re thrilled to hear that our website was easy to navigate and that your order arrived so quickly. It’s great to know you found all the information you needed. Please give your dog a belly rub from all of us! 🐶
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