Soundcore Anmeldelser 

561
TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Have several pairs of Soundcore Earbuds for different family members. Unfortunately, one of my sons buds stopped working after about 6months and refused to pair with his phone. Contacted Soundcore and... Vis mer

Vurdert til 5 av 5 stjerner

The qi20 headphones are very well made. They seem to be excellent quality. They hold a charge for longer than any other headphones I have (except perhaps a pair of Soundcore liberty 4 earbuds) I have... Vis mer

Vurdert til 5 av 5 stjerner

Life changing!!! I’ve been using the soundcore A30 active ANC earbuds -bought for a 3 week holiday with my husband. I was dreading sharing a hotel room with my snoring partner. I’ve had a solid 7 hou... Vis mer

Vurdert til 5 av 5 stjerner

The Soundcore Motion Boom is a brilliant mid size boom box. Great sound, huge battery that lasts for ever it seems. It connects REALLY easily and can remember at least 2 devices, in fact I think it ca... Vis mer

Informasjon om virksomheten

  1. Elektronikkfirma

Skrevet av virksomheten

Sounds Good, Live Good. We believe good sound should be part of all our lives and that soundcore's headphones and true wireless earbuds can help you create "Sounds Good" moments. We are introducing a new logo to reflect our inclusive, inspiring, and ever-evolving spirit. You'll start seeing our new logo everywhere, however if you spot our old logo on older products and their packaging, don't worry, it's just part of the transition to our new, upgraded look!


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

561 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har svart på 100 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(561)

176 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Happy I made this choice. Motion 300.

Only had it a month but really impressed with the build quality and sound, which is plenty loud enough and decent. Quick and simple to set up. A few songs (eg from Youtube) make the bass vibrate too much (I think its from the song already being adjusted to have a lot of bass), but the app makes it easy to adjust the equaliser if needed. It also has the option to play decent relaxing background sounds you can use too instead of music. Happy I made this choice and will buy from Soundcore again.

23. august 2025
Vurdert til 1 av 5 stjerner

Slow delivery and AI customer service

Day 7 of waiting for my delivery, the tracking app hasn’t changed since the day I ordered: ‘the sellers have told us they have despatched your item’ the customer service team is like speaking to a robot, doesn’t make sense and will make random statements. For example, blamed the delivery on the weather (it’s been 30 degrees all week.) and ‘usually the package will arrive later’. Doesn’t seem to be an option to speak to a real person, which is a shame because I was so excited to receive my headphones, this has left a sour taste in my mouth!

19. august 2025
Anmeldelse skrevet uten oppfordring
Logoen til Soundcore

Svar fra Soundcore

We are very sorry for the delay with your delivery and for the frustrating experience you've had with our customer service. We understand how disappointing this must be, especially when you were so looking forward to your new headphones.

Please know that we have escalated your case and prioritized it for immediate attention. Our team will reach out to you directly to resolve this matter and provide updates as soon as possible.

Thank you for bringing this to our attention and for your patience. We appreciate your feedback and are committed to improving your experience.

Vurdert til 3 av 5 stjerner

Zero Customer Service

On May 6, 2025 I purchased a pair of V20i open earphones from Amazon. On the 15th of August, they weren't working properly. I followed the instructions to reset them, and it didn't work. I contacted Anker customer service 4 different times and provided a screenshot of my purchase from Amazon. I've received the same set of instructions repeatedly that I have already followed with no result. They've asked for proof of purchase multiple times, and I have provided it. Not even 4 months old and Anker has done nothing and has stopped responding to my emails. I used a lot of Anker products without issue. I had an issue with a USB hub, which they replaced immediately. I don't understand what's happened to this company, but I no longer trust them and would advise anyone not to deal with them. Zero customer support. If it breaks under warranty, they'll just ignore you.
UPDATE: Anker has reached out to me and assured me they would make this right. It took this review, however, to get someone's attention. Will update again if they follow through. Replacements arrived 22/08 Gave them 3 Stars now because of all the hassle.

15. august 2025
Anmeldelse skrevet uten oppfordring
Logoen til Soundcore

Svar fra Soundcore

Thank you for your update. We’re glad to hear that the issue has been resolved with the replacement.

If you experience any issues in the future or need further assistance, please feel free to contact us at uk.support@soundcore.com. We’ll be happy to help.

Vurdert til 1 av 5 stjerner

Unfulfilled order.

I placed an order for earbuds on a 5-7 day delivery. After 10 days I emailed to find out what had happened, only to be told to wait. After 14 days I chased again to be told it was out of stock.

28. juli 2025
Logoen til Soundcore

Svar fra Soundcore

Thank you for sharing your feedback. We're sorry to hear about your experience and would like to assist you in resolving this issue. Please feel free to reach out to our customer service team at uk.support@anker.com, and we’ll ensure your case is promptly addressed.

Vurdert til 1 av 5 stjerner

1 have ordered a month before still…

1 have ordered a month before still waiting

30. juli 2025
Logoen til Soundcore

Svar fra Soundcore

We’re sorry for the delay. We’ve escalated your issue to our team and will prioritize your order. Thank you for your patience.

Vurdert til 2 av 5 stjerner

AI Emails that didn’t make sense???

Seemed to have forgotten about my order until I contacted them. Proceeded to be then bombarded by AI emails that didn’t make much sense. However, goods arrived, were of good quality and reasonably priced. Come on Soundcore, need to do better to support your excellent products.

30. juli 2025
Logoen til Soundcore

Svar fra Soundcore

We’re truly sorry for the delay with your order and the confusing email communications you received. We’ve escalated your feedback to our team and will use your suggestions to improve our service moving forward. Thank you for recognizing the quality and value of our products—we appreciate your support and are committed to doing better.

Vurdert til 3 av 5 stjerner

Noise cancellation can be improved

Noise cancellation can be improved

21. juli 2025
Logoen til Soundcore

Svar fra Soundcore

Thank you for sharing your feedback. We're sorry to hear about your experience and would like to assist you in resolving this issue. Please feel free to reach out to our customer service team at uk.support@soundcore.com, and we’ll ensure your case is promptly addressed.

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