Welcome to the official Trustpilot profile for UGG®.
Thank you for sharing your reviews with us.
Our story:
Founded in 1978 by an Australian surfer on the coast of California, UGG® is a global lifestyle brand renowned for it’s iconic Classic boot. Celebrating unapologetic authenticity and bold self-expression, our convention-defying collection represents the very best of footwear, apparel & accessories.
UGG® partners with the best global retailers and owns over 140 concept and outlet stores worldwide in key markets including New York, London & Paris.
Find an
UGG store near you.
Our commitment:
At UGG®, we are committed to playing our part in protecting the planet for future generations. By 2025, we’ve vowed to help retore one million acres of grassland into regenerative farmlands.
Learn more
about our purpose-driven journey to a more regenerative future.
Our products:
From our iconic heritage collection to innovative new styles designed for all-weather wear, UGG® takes you from season to season in complete comfort. Crafted from high quality materials made to last, our versatile range of indoor and outdoor styles are timeless staples of self-expression.
Our Customer Service:
Your feedback is important to us — our Customer Service team is here to help. Contact
Customer Services
Free returns and exchanges are made easy in our online portal. Returns can take up to 15 working days once the parcel arrives back with us.
Start a return or exchange.
More information on what our
warranty covers and how to initiate a claim.
