What is great is that you can get beautiful flowers, bouquets to your budget at anytime, really ANY. Had an emergency once and they delivered at 11pm. The customer care is of great service and won’t l... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Poor customer service. I tried to order flowers for valentines day, but after placing my order was told it will be delivered on the 16th. No proper customer service response to cancel my order. Even f... Vis mer
Selskapet har svart
expectation versus reality. look at the picture you propose online ( bigger pink roses, fresh and in the picture it shows more than 30 pieces which is misleading) and the real one dried and very tiny... Vis mer
Selskapet har svart
Process was seamless. The flowers from Bloom Lab looked amazing, got a photo from Flowwow before delivery to check on the item. Item was delivered exactly at the time requested - within the minute! H... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Udora is a global marketplace for flowers and gifts, created to bring the warmth of real human connection into a digital world. Inspired by the idea of a touch carried across distance, our mission is to help people feel closer to the ones they love, no matter where they are. We connect customers with trusted local florists and independent artisans in 50+ countries, offering everything from fresh bouquets and cakes to curated gift sets, home decor, and unique handcrafted pieces. By partnering with smaller shops, we make every gift feel thoughtful and personal, while also helping local businesses grow and reach more customers worldwide. Udora is built around accessibility, sensory experience, and authentic connection. With same-day delivery options in many locations, an easy-to-use platform, and a photo before delivery feature, we make gifting transparent and reassuring. Every order is designed to help customers share emotions that go beyond the screen — warmth, presence, celebration, comfort, and joy. Whether it’s a birthday, thank-you, romantic gesture, or spontaneous surprise, Udora helps turn distance into closeness and everyday moments into lasting memories.
Kontaktopplysninger
Dubai, De Forente Arabiske Emirater
- +97145401249
- hello@udora.com
- udora.ae
3,9
Bra
403 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Last time the bouquet itself was awful
Last time the bouquet itself was awful. Old flowers. So I don’t like the order
8. mars 2026
Svar fra Udora
Thank you for your feedback. We understand that receiving a bouquet that doesn't meet your expectations can be disappointing. If your bouquet significantly differs from the one on the website, we encourage you to open a dispute within three days of receiving the delivery by rating your order with 1 or 2 stars. Therefore you'll submit a request for compensation. Flowwow team
Terrible service
Terrible service. The mimosa ordered were not available yet no one called to informe me. Just didn't deliver. This is not a florist but some kind of aggregator. Avoid.
8. mars 2026
Svar fra Udora
Thanks for letting us know about the trouble you had with Flowwow. If you have specific comments regarding your order, we encourage you to directly contact the seller or reach out to our support team within the app. Flowwow team
the gift had some changes like the…
the gift had some changes like the color of the cup although i purchased the gift based on the color mentioned in your photo....other application they used to call me to check if the changes are ok with me before sending the gift
second i tried to contact you back but no any response
it was nice gift idea but the whole deal was not successful with me and how you do changes even if it is a little change still it is affecting the customer
9. mars 2026
Svar fra Udora
Thank you for letting us know about the order mishap! We're sorry things didn't go smoothly. If your delivery arrived late or the product wasn't quite what you expected, you can totally start a dispute within 3 days of receiving the order and get a refund. Just give the item a 1-star rating to get started. To help us sort things out and make sure this doesn't happen again, send us your order number and a screenshot of your review at feedback@flowwow.com. Flowwow team
Svar fra Udora
Thank you for your feedback! We're always working hard to bring you the best experience 💝 Truly yours, Flowwow
bouquet of flowers in…
I received fresh bouquet of flowers in good condition. It was a small delay of delivery and the courier could not find the right building.
8. mars 2026
Svar fra Udora
Thanks for your rating! We appreciate your feedback and are always looking for ways to improve 😊 Flowwow team
Svar fra Udora
Your high rating means a lot to us 💝 Flowwow team
False sizing advertisement Order# 22126809
I ordered the9 Green Premium Hydrangea Bouquet, the size on flowers was shown as height 55cm and width 59cm when my order arrived arrived near half the size given of height 38cm and width 30cm. I called several times with no answer and I sent email with no-one replied or called for this false advertisement.
4. mars 2026
Svar fra Udora
Thank you for your feedback. We understand that receiving a bouquet that doesn't meet your expectations can be disappointing. If your bouquet significantly differs from the one on the website, we encourage you to open a dispute within three days of receiving the delivery by rating your order with 1 or 2 stars. Therefore you'll submit a request for compensation. Flowwow team
Very disappointed with my experience
Very disappointed with my experience. I ordered a specific flower gift but received something completely different from what was shown. On top of that, the delivery was late — which defeated the whole purpose of sending a gift on time. I expect what I pay for, and this order failed on two basic levels: accuracy and punctuality. I will not be ordering again and cannot recommend this service.
6. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Udora
We're sorry to hear the order didn't meet your expectations. If the product doesn't match the description, you can open a dispute within three days of delivery to claim compensation. To do so, rate the order with 1 star. We value your review and are always striving to improve. Yours, Flowwow
Process was seamless
Process was seamless. The flowers from Bloom Lab looked amazing, got a photo from Flowwow before delivery to check on the item. Item was delivered exactly at the time requested - within the minute! Highly recommend
13. februar 2026
Svar fra Udora
Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team
Neatly prepared and timely delivered
Neatly prepared and timely delivered. 100% recommended especially for last minute plans.
26. februar 2026
Svar fra Udora
Your 5-star rating makes our day! Keep coming back for more Flowwow goodness 😊
Unfortunately the shop forget to water…
Unfortunately the shop forget to water sponge where roses were placed, they were all dead next morning. 250 roses for almost 1000€
That was really upsetting
14. februar 2026
Svar fra Udora
We're sorry to hear the order didn't meet your expectations. If the product doesn't match the description, you can open a dispute within three days of delivery to claim compensation. To do so, rate the order with 1 star. We value your review and are always striving to improve. Yours, Flowwow
Svar fra Udora
Thank you for bringing this situation to our attention. We're sorry for the inconvenience you've experienced. To help us resolve this issue, please send your order number to feedback@flowwow.com – we will work directly with the seller. We recommend opening a dispute within three days of delivery. You can do this by rating the order with one star. Flowwow team
Thank you for flower
3. mars 2026
Svar fra Udora
We're glad you had a great experience 😉 Thanks for the feedback! Flowwow team
Svar fra Udora
Thank you for your feedback! We're happy we could be of assistance 💝 Your Flowwow
The experience on Flowow was good but…
The experience on Flowow was good but the flwoers were not - they did not open and were much smaller than advertised.
20. februar 2026
Svar fra Udora
We're sorry to hear the order didn't meet your expectations. According to our marketplace rules, you can file an official dispute within 72 hours of receiving your order. After that, Flowwow cannot act as a mediator between you and the shop. But you can still make your voice heard — leave an honest rating and review, or reach out directly to the shop through the app’s Inbox. Flowwow team
Svar fra Udora
Your high rating means a lot to us 💝 Flowwow team
Flowers were not fresh
Flowers were not fresh , and almost dull , I understand it was valentine day and might not be able to get fresh flowers , but it would be much appreciated if the flowers were fresh
14. februar 2026
Svar fra Udora
Thank you for your feedback. We understand that receiving a bouquet that doesn't meet your expectations can be disappointing. According to our marketplace rules, you can file an official dispute within 72 hours of receiving your order. After that, Flowwow cannot act as a mediator between you and the shop. But you can still make your voice heard — leave an honest rating and review, or reach out directly to the shop through the app’s Inbox.
Flowwow team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.