Turn Me Royal Anmeldelser 6 607

The royal portrait of my husband is SO BEAUTIFUL I started tearing up when I opened it! I couldn't wait for him to see it! We unveiled it in a dramatic fashion at his 70th birthday celebration, and his reaction was PRICELESS!! We will cherish this for many years to come!!

I choose to use Turn Me Royal service and placed the order 6/7/2025 while payed for {EXPEDITED SHIPPING - which TurnMeRoyal offer preview in 1 business day; delivery up to 5 business days after your approval.} - AS PER TURN ME ROYAL EMAIL AND WEBSITE INFO.
The preview was sent on 6/9/2025 and was
approved by me on the same day! ONLY TODAY, 6/16/2025 they decided to mail the product I ordered and payed as expedited!!!! The person i needed it for left the country this morning, and will not be able to receive it! No communication, no phone numbers for immediate questions.. the only customer service is the message through website - that will be replied in 2 days! HORRIBLE HORRIBLE CUSTOMER SERVICE, NOT FOLLOWING THEIR OWN POLICES WHILE OFFERING EXPEDITED SERVICES, NO ONE COMMUNICATES IF DELAYES!!!!! DO NOT USE YHEM!!

After reading other reviews, my sons and I decided to order a portrait for my husband. The turn around time from photo submission to our review to printing and shipping was so quick! We did decide on making a revision to the first preview - only because my husband had never been able to obtain facial hair the way he thought he should!! And, for someone who is more content giving gifts than receiving, his reaction was all we needed!

While I love the concept and the process is almost seamless, in my case I bought a digital copy over a month ago and it continues to day ready for download and there has been no ability to download. This was supposed to be a Father’s Day gift which is tomorrow and no one responses to my email for help. So it may be a loss??

For the cost, you would expect a higher quality product and good customer service. That's not the case. I was told my picture was in production before I saw any proofs. Once I saw the proofs, it looked like a really bad Photoshop job. Two different mediums (i.e., photograph & painting) with no blending or medium matching. I submitted a change request to adjust the image and no response. I've emailed the company to cancel the order and no response. It has been a week since I requested changes to the proof. No response. Buyer beware.

Used to be a good company. It is terrible now. Nothing is done right. Very disappointing.

If I could give a negative star I would!!! First off there is no “artist” making your portrait. It’s computer generated and it’s usually crap the first time you see it.

I ordered a portrait for a Father’s Day present for my father in law. He was flying in to our state to spend Father’s Day with us and I ordered him a portrait 2 1/2 weeks prior to his visit. I approved the 2nd draft of portrait and was never sent a tracking number. I wrote to the company multiple times and received a “all is well” response. Then later in the day I received another email saying my ordered had been canceled due to an address error. They just cancelled my order and never notified me!!!!

They said they would remake my order and send it out. Two days go by and no tracking number!!!! I email the company 3 more times and I’m finally told”we are sorry but it doesn’t look like it will make it on time”

PLEASE do not order from this company, they lie and don’t help fix the problem!!!

NEVER AGAIN!! Very deceptive pricing! $60 for low quality work. And that apparently it is only for a digital download. Not the canvas that they elude to.
They just copy and paste a smooth looking face on a cartoonish drawing. Had to send back to add hair. 10 days so far. I requested a refund and they refused!!

I recently uncovered my true biological father. I am now 43. He didn't know I existed and unfortunately had no access to any pictures of me. This year was the first Father's Day I participated in. I decided to get him a portrait of me. We live in different states but he says he loves it. Thank you Turn Me Royal. The process was easy and the final results were great. The artist followed my instructions perfectly. I truly look like royalty.

What a scam, I will be disputing it with my credit card company. After taking my money, they never sent a tracking number. Then they claimed it got lost in the mail. Still no tracking number and Father's Day is on Sunday. I have to scramble to find another gift.

Have purchased 3 portraits 2 in the last 3 months. My wife did not like the way she looked and the sapphire queen portrait. So I could not hang it and could not use it. I wrote three emails asking for a refund, but I have not heard anything back from them

I love with the artist did with the picture I sent to have it blend with the artwork chosen.

Communication is wonderful. The portraits are beautiful.

The absolute worst experience. Proof came several days later (not the 1-3 days they advertise); the image was not what I asked for at all. Made requested revisions which took another 2 days to complete. This time the image was clearly a copy/paste and the head faced the opposite way of the body. Requested revision. Two days later I get a new image that is basically the same thing except the hair looked different. Again, requested a revision and got back an image that looked like a blend of shrek and my husband.

Asked for a refund. Was told I could only get a 80% refund because of all the hard work their “artists” did.

Never again.

The support team has been really good about reaching out about my queries. Can’t wait to have the portraits

Please do not purchase from this website. They don't hand draw the desired photo, it was simply crop photo and place it to the design you select. Then if you ask for a refund they deduct 20% for "their hard work"!

Very easy to work with and accepting of changes.

I’ve used this service in the past and got really great portraits. When I commissioned a picture of me and my two sisters, the result was very bad. I was unable to provide feedback since the emails went to spam for some reason (I take responsibility for that of course). However I wasn’t expecting the very bad quality of the painting. It looked like a very bad AI job. My sisters and I are all mixed black with me being a medium brown hue and my sisters a light tan. We were given a portrait where there three of us where extremely white. I was completely unrecognizable. My darker skin had been whitewashed into European skin. My sister also has red hair and it was replaced with more European light brown hair.

I really wish they wouldn’t focus so much on AI and went back to the quality work it was before. It’s a shame that I as a black woman can’t trust the service to get my skin tone right

Turn Me Royal did a marvelous job of creating a royal image of my wife for Mother's Day. They did exactly what I paid for and were very responsive and precise with a small edit I requested. The portrait arrived on time and in great condition. They genuinely put the customer first.

I place an order for my daughter as a Celtic princess 6 days ago. I have yet to receive a proof of my picture. I waited 4 days & sent an email, that one wasn't answered. I sent another email on day 5, received a reply that they would get back to me in 1-3 days ???? I lost my email chain by my own ignorance but do remember the c.c. used. If no proof by the end of today I will call & challenge my c.c. payment & order from another source. I was really looking forward to my daughter getting this picture as she is very into her Irish heritage. 🙁