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Giftory Anmeldelser 1 292

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TrustScore 4 av 5

4,1

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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

You will never get a call back if you ask for one. They claim they are a middle man and cannot help with anything regarding rescheduling or refunds. Absolutely terrible customer service reps who say t... Vis mer

Vurdert til 4 av 5 stjerner

I am updating my review from 1 star to 4 stars. Originally I had serious issues redeeming a Giftory gift card that I received as a Christmas gift, but I finally received much needed help from Miranda... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I was going to give you a 3 or 4 based on my first call and how difficult it was to get ahold of someone. The information that was sent to me didn’t work. 🤬Called again and got Miranda!! Reason for... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Second time using Giftory to purchase family outings. First one was great, second one in June. The ease of booking and the customer service have been great.

Informasjon om virksomheten

  1. Gavebutikk

Om Giftory

Skrevet av virksomheten

At Giftory we believe that experiences are the best way to create memories that last a lifetime, and that's why we offer a range of fun and exciting experiences that are perfect for any occasion.

The team at Giftory has carefully curated a collection of experiences that are perfect for any occasion. Whether you're celebrating a birthday, anniversary, or simply want to surprise a loved one (or even yourself), we’ve got you covered.

Giftory experiences include everything from adventure sports to cooking classes, and we're always adding new and exciting options to our collection. Plus, our experiences are designed to be enjoyed by people of all ages and interests, so there's something for everyone.

Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 77 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

Great Customer Service

The customer support team for this company is amazing. There were several moments where i needed some help it was always easy to get a real person on the phone they read the notes and were able to jump in and actually solve the challenges I was experiencing. I was all geared up to battle an automated system and was so pleasantly surprised to work with each person i spoke with. What a dream team.

14. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

easy to book

easy to book. good communication and response time. whole time i talked to a human not a chat bot

10. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great customer service!

Justin in customer service was super responsive and helpful! I was having trouble cancelling/rescheduling my booking and it took a few attempts but he was communicative and helpful throughout the process.

9. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great Customer Service!

Have purchased several experiences and all were great! Mistakenly purchased a voucher and reached out to customer service for assistance. Quickly received a refund. Highly recommend this company!

7. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Absolutely horrible company to buy anything from

You will never get a call back if you ask for one. They claim they are a middle man and cannot help with anything regarding rescheduling or refunds. Absolutely terrible customer service reps who say they can give you vouchers and then ghost you. WARNING TO NEVER USE THIS COMPANY!

14. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

It was a cool experience

It was a cool experience. I loved the puzzles we had to solve. I would recommend going hungry and eat your food as you get it. Don’t wait until the end to eat everything because it was way too much for one meal.

6. april 2026
Vurdert til 1 av 5 stjerner

I lost the giftory gift card email that…

I lost the giftory gift card email that they sent me. There is no way to get the gift card back on their website by logging into my account. Why? Because they DONT have Usernames and Passwords like everyone else! Go to their website and try to set up an account before you buy a gift card. YOU CANT. The only way to log in is through an email link. Don’t lose that link! Also if you give them your credit card to save for future purchases you can’t log in to giftory to delete your credit card if you decide to delete it later. You have to go to a different company (not Giftory) and hope you can log in there. I couldn’t.

They were impossible to contact before the first time I did a review on TrustPilot. I think by writing a review here that they will at least notice my constructive criticism.

I hope they change their policies and let people log in to the website like normal companies do. And tell everyone on their website how to delete credit cards before they use them to order. And tell us on the website how to get our gift cards if we lose the email. Now lets get it done!

5. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I would not recommend using Giftory

I would not recommend using Giftory - I received two vouchers from family. The first was for a restaurant. I followed the instructions and confirmed with the restaurant but the voucher did not end up working when I paid. I then tried to refund the voucher to the original purchaser through Giftory, but this took several weeks and a lot of back and forth. They then wouldn't let me refund the second voucher because 14 days had passed.

3. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Giftory

Hi,

Thank you for providing your feedback. I am sorry for the issues and the length of time it took to get this sorted out, but I do want to present the facts. A gift card was requested for Angler on January 15th and we sent it to you on January 21. The restaurant mistakenly zeroed out the balance of the gift card without our knowledge which is why it did not work at the restaurant.

Unfortunately, it took quite a bit of back and forth for the restaurant to figure out what had happened and as soon as it was sorted out we refunded the original purchaser for you.

For the second gift card, our refund policy is clear and vouchers are not eligible for refunds after 14 days, so we are just adhering to our policy.

I am sorry for the issue with the restaurant removing the balance from you gift card and the time it took for them to sort that out. I would be happy to further make this right for you if you give us a call at 202-719-0385 and ask for Justin or Miranda.

I look forward to hearing from you.

Best,

Justin
Manager of Customer Service

Vurdert til 5 av 5 stjerner

I had a great time speaking with a…

I had a great time speaking with a representative, they were able to really help me out and solve any problem I had in a timely mannner. Great place for great deal. Would highly recommend checking it out

3. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Giftory

Hi!

I am so happy to hear that! It’s wonderful to know our team was able to step up and resolve everything for you in a timely manner. We know how important it is to get those problems solved quickly so you can get back to enjoying your experience.

Thank you for the high recommendation—it really means a lot to the team to know we’re hitting the mark and providing those great deals with the support to match!

Justin
Manager of Customer Service

Vurdert til 4 av 5 stjerner

Make it a choice, nachos or popcorn

AMC movie tickets are a great deal but I don't eat popcorn. Make it nachos instead and you got a deal.

2. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Giftory

Hi,

Thanks for the feedback! I've passed that suggestion along to our team—we're always looking for ways to spice up our deal options.

Justin
Manager of Customer Service

Vurdert til 5 av 5 stjerner

Very responsive customer service

Very responsive customer service. Purchased vouchers coming in quickly via email. And, of course, excellent deals!

2. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Giftory

Hi!

I’m so happy to hear that! We aim for that "triple threat"—fast delivery, great prices, and a team that’s actually there when you need them. It’s wonderful to know we’re hitting the mark for you.

Thank you for the kind words, and we hope you enjoy every bit of your next experience!

Justin
Manager of Customer Service

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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