Turn Me Royal Anmeldelser 6 607

TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I felt it was a unique and fun experience! And the final portrait is amazing! I was going to hang the portrait for Father's Day, but I couldn't wait. My boyfriend loved our family portrait with our... Vis mer

Vurdert til 5 av 5 stjerner

Just received my framed 12x16 canvas. I absolutely love it. I could not be happier with the result. I was a little wary of ordering as i had purchased a canvas done from photo in the past from ano... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I have sent out 5 of these pictures. Everyone loved them and howled with laughter. What a great invention. The company has excellent customer service. The website is so easy to use and gives you a pre... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Placed an order on the 19th May. No communication re: delivery, unable to download artwork as link as it has expired. Emailed twice for help/update, no response. Extremely poor customer service for an... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Gavebutikk

Skrevet av virksomheten

Turn Me Royal can turn you, or your loved ones into royalty! Simply upload your photo & our artists will do the rest. We are famous for amazing unboxing reactions!


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

7k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 58 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Most Meaningful Gift

I had 3 pictures done. I one my sister's last fur baby Captain and i had this company put him in the captain frame and it was a perfect remembrance and 2 of brothers both of whom loved and laughed at their kingly qualities.... The quality and the ability to work with this company was above and beyond all expectations even when a picture was lost and they found it again for me... just amazing

11. november 2025
Vurdert til 1 av 5 stjerner

I thought I had ordered the portrait…

I thought I had ordered the portrait and after not hearing from this company for 3 weeks I contacted them to see about my order and was told I ordered the digital. The company responded 3 days later that they would change my order to the portrait once I decided on the size and would bill me an additional charge which would be an additional 60 dollars . I emailed them as soon as I got there response on the same day that I would pay for the difference . This is a Christmas present. I have not heard back. 3 days later I get a notice that the digital is soon to be shipped. Poor customer service. Slow response to emails. Confusing ordering practices. Waist of money .

11. november 2025
Vurdert til 5 av 5 stjerner

One of a kind gift, order now!

I was so excited when I was sent the preview I accidentally purchased the download of the photo instead of the print. After many emails, I eventually purchased the canvas print. And it looks fantastic. I can't wait to show my Husband at Christmas. Highly reccomend!!

17. oktober 2025
Vurdert til 5 av 5 stjerner

Wrong type…

I purchased a portrait but mistakenly ordered digital. Eleanor helped me upgrade to a canvas effortlessly. The design team did so great that I definitely wanted a canvas. Thanks again to everyone at Turn Me Royal.

29. oktober 2025
Vurdert til 5 av 5 stjerner

I needed help with my order. …

I needed help with my order so I emailed them. To my surprise, they answered me within a few hours. They fixed my order and then shipped it out ASAP. I can wait until I can give the picture to my friend!

15. oktober 2025
Vurdert til 1 av 5 stjerner

AI SLOP + Bad Customer Service

My mom was misled on whether an artist would be creating this work- as it uses AI. My mom has been attempting to receive a refund for three weeks now, and they keep avoiding the topic. Their customer service sucks- DO NOT USE THEM.

21. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

My excitement waits.

Hi, well I had ordered 3 canvases..
For my luck my son is upset with me and didn't accept my gifts. My second one was for my boss, he liked it but opened while wife was present. He didn't do a video. My last one if for my daughter and haven't receive it yet. I will let you know. Thankyou

7. oktober 2025
Vurdert til 1 av 5 stjerner

Non-Responsive

I placed my order, approved my image and the download link they provided did not work. I have sent several emails, texts over the past 12 hours and no response. I need my image for an event in a couple of days and it is just crickets from this vendor. I am extremely upset and do not recommend this vendor at all.

9. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I love it

I love it . They responsible for everything
If we don’t like the image they happy to change for us and offer sth news for us.

16. september 2025
Vurdert til 5 av 5 stjerner

Great Support Team

The support team was very accommodating in response to my alterations to the original design. I am looking forward to receiving my Galactic Portrait.

8. september 2025
Vurdert til 1 av 5 stjerner

Wrong picture was sent

Wrong picture was sent. Someone else must have received our photos and we received theirs. Emailed multiple times and won’t
Respond.

3. september 2025
Logoen til Turn Me Royal

Svar fra Turn Me Royal

Hi there,

We're so sorry for the mix-up with your order — receiving someone else's portrait is a serious mistake, and we completely understand how frustrating this must be.

We also sincerely apologize if our lack of response added to your frustration. That’s not the experience we want anyone to have, and we're currently reviewing what may have gone wrong with your emails so we can prevent this from happening again.

Please know we’re here to make this right. If you could kindly resend your message or order details, we’ll prioritize resolving this for you as quickly as possible.

Thank you for your patience, and again — we’re truly sorry for the inconvenience.

Vurdert til 3 av 5 stjerner

20 days and I still don’t have my…

20 days and I still don’t have my husband’s birthday present. 5 days since I started pestering them about a shipping date/update. While the digital image is very cool, means nothing without the actual gift. Lack of communication is infuriating. I’m guessing their recent promotion maybe overwhelmed them a bit. Customer service is hard! I know. I have a company with hundreds of clients, and employees who handle customer service. But all they need to do is manage client/customer expectations; communication is key. No one likes to be ignored. No one likes to purchase something way in advance, only to have it not arrive in time….. for a birthday. You can have an awesome product, but if you can’t get it TO the customer, it doesn’t matter. I’m hoping they’ll figure out their bottleneck in logistics. Fingers crossed. The product itself is probably great! And for the very detail oriented, it’s 17 days if I don’t count Sundays.

17. august 2025
Anmeldelse skrevet uten oppfordring
Logoen til Turn Me Royal

Svar fra Turn Me Royal

Hi there,

We're truly sorry for the delay and lack of communication—especially with such an important occasion. We understand how frustrating this has been, and we appreciate your patience.

While we strive to deliver both quality and reliable service, we clearly missed the mark here. Your feedback is being taken seriously, and we're working to improve our processes moving forward.

If you have any questions about your order or our refund policy, please feel free to reach out—we're here to help.

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