Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

J'avais peur que le téléphone soit trop petit, et mauvais en prise en main, mais il est parfait. Une interface simple et rapide à prendre en main (si à l'aise avec google). La batterie tiens bien (2 j... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Quick delivery. Ideal for use as a Pay-As-You-Go phone but not as a Smartphone. The keypad has grey buttons instead of black so the lower contrast with the numbers might be a problem for senior people... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

I like the idea of the phone but I find it complicated sending texts it's not straight forward having to press other buttons.i got 2 but had enough going to use the easy phones I have whoever programm... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

This phone was bought for my partner who is 83 and has dementia. We only need it for the basics of calling friends and family and people close by in case of emergencies. Finally, after trying three... Vis mer

Informasjon om virksomheten

  1. Mobiltelefonforhandler
  2. Butikk med tilbehør til mobiltelefoner
  3. Telefon- og internettjenester

Skrevet av virksomheten

Buy Big Button Phones and Easy to Use Phones for Seniors, the Elderly, Visually impaired and Hard of Hearing.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

602 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 52 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent brand

The website is very straight forward to use, the menus are well organised and simple to navigate. The purchase was easy to make, and the item was shipped very quickly. Any questions I've had have been answered very quickly.

28. mars 2025
Vurdert til 3 av 5 stjerner

Flimsy phone. Got a refund

After a faulty, flimsy phone purchase - Dealing with customer support was confusing and not consistent. 1 member if staff emailed to state damage cause wouldn't be refunded, other rep asked us to return phone for full refund. Of course I responded to that one, and all duly refunded. Thank you.
Phone was so basic, that attempting to put sim card in damaged the sim holder so unable to be fixed. The phone is designed for those with less dexterity, so that didn't bode well.

26. mars 2025
Logoen til TTfone

Svar fra TTfone

Dear Liza,

Thank you for sharing your feedback with us.
We sincerely regret the inconvenience you experienced with both the product and our customer support process.

We understand how frustrating and confusing it must have been to receive conflicting information regarding your return and refund. Clear and consistent communication is a priority for us, and we will be addressing this internally to ensure this will not happen again.

As for the phone, we are deeply sorry to hear about the issues with its design and durability. We will be passing your comments to our product development team to evaluate and improve our designs in line with customer needs.

We truly value your feedback, as it helps us identify areas where we can do better.

Thank you!

Iris - TTfone

Vurdert til 5 av 5 stjerner

Phone arrived quickly and was easy to…

Phone arrived quickly and was easy to set up and use. the choice of sim card meant I could stay with 02 and keep my old number which was a real bonus. Volume is great as my old phone was "quiet" even on the highest setting. Soft keys, large number and letter keys, easy to see. I chose their optional SD card as the phone has a camera.

31. mars 2025
Vurdert til 1 av 5 stjerner

Faulty TT850 Phones

Faulty TT850 Phones
1st phone received - the battery was faulty, whole package had to be returned.
2nd phone received the SIM contact slot didn't work - whole package had to be returned

5. mars 2025
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Svar fra TTfone

Hi Keith,

Appreciate your feedback. We are sorry to hear about the issues you encountered with your TT850 phones. We can confirm that a replacement was processed for the first return, and upon the second return, a full refund was issued.

We sincerely apologise for any inconvenience caused. Your experience is important to us, and your comments have been passed on to our quality control team to help us improve. If you need any further assistance, please feel free to reach out anytime!

Jona - TTfone

Vurdert til 3 av 5 stjerner

when the part came was not the same as…

when the part came was not the same as on your web site

21. mars 2025
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Svar fra TTfone

Hi David,

Thank you for your feedback. We're sorry to hear that the part you received was not as expected. We always aim to ensure our website images and descriptions are accurate, and we appreciate you bringing this to our attention.

If you haven't already, please get in touch with our customer service team — we'd be happy to assist you further.

All the best!

Jona - TTfone

Vurdert til 1 av 5 stjerner

Disappointment after Disappointment

Does not have the Portuguese language or portuguese special characters for writing.

Cannot install basic apps from aptoide.

Sound quality is terrible.

Screen light is painful on the eyes.

Then an unfortunate circumstance is that whatsapp desktop (to have it on your computer) requires the phone to scan a QR code, and TTFone's camera is so bad that it cannot scan the QR code properly. So I could not setup whatsapp on the computer.

I'm very disappointed with this phone.

21. mars 2025
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Svar fra TTfone

Hi Luis,

Thank you for taking the time to share your feedback. We’re sorry to hear that the TT970 did not meet your expectations.

Regarding language support, the TT970 currently offers English, French, Spanish, German, Italian, Polish, and Arabic, as stated in the product description. Unfortunately, Portuguese is not available on this model, and we sincerely apologise if this was not clear before your purchase.

As the TT970 is designed primarily as a simplified Android phone with large buttons and an easy-to-use menu, it does have some limitations with app compatibility, camera quality, and screen features. We appreciate you highlighting these points, and your feedback will be shared with our product development team to help improve future models with a focus on these areas.

If you would like to explore a return, our customer service team would be happy to assist you. We appreciate your interest in TTfone and sharing your feedback.

All the best!

Jona - TTfone

Vurdert til 1 av 5 stjerner

WhatsApp don’t work

WhatsApp don’t work

21. mars 2025
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Svar fra TTfone

Hi Mourad,

Thank you for your feedback. We're sorry to hear you're experiencing issues with WhatsApp on the TT950.

Due to recent updates made by most third-party apps, you may need to complete a Wireless Update on your phone to ensure you have the latest version and software.

Here’s a link to our video guide that walks you through the update process:
https://www.youtube.com/watch?v=CxYmMSU3NzQ

Please note that the software update may take some time. Once completed, the phone will restart automatically — please do not switch it off during the process.

We have also emailed you the video guide along with full instructions for your reference.

If you need any help setting it up or would like to explore alternative solutions, our customer service team is here and happy to assist you!

All the best.

Jona – TTfone

Vurdert til 1 av 5 stjerner

Unfortunately

Unfortunately, the phone I received had two major flaws:

1) when the call comes through and you answer you cannot hear the person on the other end.

I discovered it only works on loudspeaker ?

Not much of a private conversation.

2) once you charge the battery it dips below 75% after 15 minutes even though you have not taken any calls or even used the phone.

I had to send it straight back and purchase from Argos as my son needs a basic handset that works.

I know they have received the phone several days ago given it was tracked, I am hoping the refund comes through.

3. mars 2025
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Svar fra TTfone

Hi Abdul,

Thank you for taking the time to share your experience. We’re very sorry to hear about the issues you encountered with the phone.

The problems you described with the call audio, hands-free/H-free is optional. When receiving a call simply press the Green button key to answer it.
Do not select hands-free/H-free on the screen as this switches from handheld to loudspeaker mode. As for the battery performance this certainly not what we expect from our products, and we completely understand your disappointment.

As for the return, we can confirm that we received the return item and your refund was issued on 24th March. It should appear in your account shortly, depending on your payment provider.

We truly appreciate your feedback as it helps us improve our products and service. If you need any further assistance, please feel free to reach out anytime with our customer support.

All the best!

Jona - TTfone

Vurdert til 5 av 5 stjerner

Getting help quickly

I had a problem with my new microSD memory card i.e the phone did not register it and I kept getting the message 'phone not enough space'. I did a quick online chat and then sent my message through as well. I had a reply within 20 minutes (even after closing hours) as well as a useful installation video.
Great customer service and a very happy customer!

24. februar 2025

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv