trywebtec.com Anmeldelser 82

Webtec has been the best move we've made in a long time. They took what wasn't working and made it beautiful. They are incredibly responsive and easy to work with. Highly recommended for small businesses like mine.

Our experience with this company was deeply problematic and escalated over time due to poor communication, lack of transparency, and failure to deliver what was sold.

From the beginning, this was presented as a complex and robust project, including a custom system and infrastructure that justified a high monthly fee. That system was never delivered. Over time, it was quietly abandoned without a clear explanation, replacement, or renegotiation of scope.

As the project progressed, several major issues accumulated:

Pricing and billing problems
The monthly fee was later reduced after internal discussions with their team and finance, acknowledging that the original pricing no longer matched the reduced scope. This alone confirms that what was initially sold was not what was ultimately delivered. Even so, billing discussions kept resurfacing with confusion, despite everything being documented in the conversation history.

Broken promises and abandoned deliverables
A complex system was promised as part of the package and used to justify the cost. That system never materialized. There was no proper handover, no clear cancellation of that component, and no accountability for the gap between what was sold and what was delivered.

Team changes and communication breakdown
During the project, the team changed. Context was lost. New people were not aligned with previous agreements, forcing us to repeatedly explain past decisions and renegotiations. Communication became slow, fragmented, and reactive rather than proactive.

Critical hosting and ownership issue
The most serious problem was discovering months later that our website was still being hosted on their infrastructure, despite a clear agreement that it would be migrated to and run entirely on our own hosting, which we pay for annually.

Because of this:

We lost access to our own WordPress admin

The site went down due to missing server configuration

Multiple providers gave conflicting information about where the site was actually hosted

We were exposed to business risk without knowing it

Only after extensive technical investigation on our side and direct involvement from our hosting provider did the company finally confirm in writing that:

All website files

The database

WordPress admin access

All server level dependencies

were fully offloaded from their servers.

This should never happen. A client should always know where their website is hosted and have full access and control, especially after being told the migration was completed.

Conclusion
This experience was marked by overpromising, underdelivering, internal misalignment, and lack of transparency. The operational and technical confusion created unnecessary stress and real risk to our business.

I strongly advise anyone considering this company to:

Get every deliverable and hosting condition explicitly in writing

Verify ownership, access, and server location immediately after delivery

Be cautious with complex systems promised without clear implementation timelines

Unfortunately, based on our experience, expectations were not met and trust was eroded over time.

When we decided to outsource the development of our website, we looked for an innovative developer, responsive to changes we suggested, and had tools to make it easy to communicate between our marketing team and their developers. Basecamp proved to be the right tool to communicate back and forth between the two companies. Even though we were half a world away from where their developers were, there was minimal lag in response on either side. This was made possible by the Webtec manager putting together a chart showing the overlap in work schedules so we could each prioritize working on the website during these overlap periods.
I worked as part of the science utilization team for the International Space Station for 14 years. I was supporting the United States team, and we worked with most of the European countries, Japan, and Brazil. The biggest hurdle was always trying to find a time that everyone could meet to discuss risks and issues. While the ISS scenario is about the most extreme case anyone could encounter, I really liked how Webtec set up these communication windows right from day one. The result was a world-class website at a very reasonable price. I wholeheartedly endorse Webtec to anyone wanting a world-class, affordable website.

These guys were awesome! They were on point with what we were looking for and delivered an excellent website. Clear communication along the way. Would highly recommend to anyone looking for a company that delivers!

From start to finish, Webtec have been superb. Their attention to detail, responsiveness, and ability to translate ideas into a clean, functional website exceeded expectations. Communication was clear and timely, and any adjustments were handled quickly and professionally.

The site not only looks fantastic but performs flawlessly – exactly what we needed. Highly recommend Webtec for anyone seeking a reliable, skilled, and genuinely collaborative partner.

Outstanding customer service, great people to deal with and delivered everything that was promised

We had a fantastic experience working with this team! They were friendly and professional. We highly recommend them!

Great experience had with Webtec - from initial design, web set up and post support services.

Really friendly and proffessional team who are always open to listening to your needs and acting with speed.

Great service .

I had a great experience working with Webtec. The project went smoothly and I am very pleased with the website and initial launch. The team worked well together and my project manager Shay did a fine job keeping things moving and addressing any feedback or changes that I have. I highly recommend them.

Great work, communication and organisation. Highly recommended

This is now our second project with the webtec team. We have have been impressed both times and would recommend 100%. They have the process and deliverable down to a science.

Webtec did an amazing job with our website. They were fast, professional, and efficient. Nice work!

TryWebTec is a website design and digital marketing agency that offers services like web development, redesign, and SEO. Many clients praise the company for delivering modern and visually appealing websites, as well as good communication during the project. However, some users have reported delays and inconsistent after-sales support, especially regarding website maintenance and SEO performance. While the company appears legitimate and suitable for small to medium projects, potential clients should clearly define expectations, timelines, and post-delivery services before making any payment.

Great experience, support and strategy, definitely we will work again with them

Has been extremely helpful in sorting out any technical issues with the website. The team are all very friendly. There are some gaps in service, but this ultimately comes down to what level of service you are paying for. Would recommend.

TryWebTec did a great job on my website, ColemanTechnologies.com. What really impressed me was their after-launch support—every issue was fixed quickly, every inquiry followed up fast, and their team really knew what they were doing.

Design work from start to finish was great – they are a company that does actually listen to you. I was a picky client and probably overstayed my welcome regarding how long I kept them on my design. However, they did not moan; Valerie, my project manager, kept the communications channels open and was very patient with me.

After the project was done, I was handed over to Customer Success, and although it took me a few weeks to become used to the communication channels with them, they have been able to fix my issues. On one occasion I became a little angry at responses, but to their credit, this was sorted, and they stepped in and have sorted everything out.

Thank you for your ongoing support and help with the SEO.

We have ordered a website at trywebtec.com in November, 2024. We saw about 3 project managers during our project. It took about 3 months just to start doing something by Webtec (including 1st PM change). To clarify - they started to build a Wordpress website, which usually takes 3-5 days to create (as a draft at least). Within a month you could get everything, including media and content. There was a lack of designers, developers, project managers, etc. According to some notes I saw within the project flow I'm sure they are using outsourcing and our project was definitely made this way. We got a result only in July 2025. The problem is that we can't use it - after I sent a link to our existing site, they just copied it with some minor improvements and that's all we have got. Plus they pushed their extra services - as google ads management, etc. - that we rejected. But our accounting team says there are still some service payments they charge us, while we have completely own infrastructure, hosting, etc.
It was a real waste of time and money, feeling totally fooled and disappointed

Webtec recently completed the revamp of my website, and I couldn’t be happier with the result! The new site is beautifully designed, easy to navigate, and truly captures the essence of my brand. The team was professional, creative, and responsive throughout the entire process. I’m so pleased with how everything turned out - thank you Webtec!

The NIGHTMARE continues...

I signed contract for webdesign and marketing in January, site finally went live in July but the marketing was never delivered and everyone had amnesia. I disputed the transactions with my bank due to the nonperformance and recently they have had the audacity to go onto my yelp account and provide a 1 star VENDOR review. Remind you, I did not provide any services to Webtec, Webtec was suppose to provide our company services. This is how untrustworthy, despicable, dishonest, vindictive and TOXIC this company is. Proceed with caution... you have been warned.