trywebtec.com Anmeldelser 82

We had been trying with other providers for years and nobody seemed to truly "get" what we wanted. We have worked with different people at webtec and they all have been great but shay has been amazing to work with. He has been super patient, helpful and willing to go the extra mile at all times. I highly recommend them

Great communication and execution

I entered into a monthly payment agreement with Webtec because it was presented as including ongoing maintenance and support for my website.

After I completed the 12 months stated in the agreement, I chose to terminate the contract. I was then informed that I had to pay an additional 3 months in order to end it.

Even after fully paying for the website, I did not have proper access or control over it. The website remained under their control, and access was effectively tied to further payment.

For me, this was a deeply unfair business practice.

I would strongly advise future clients to clarify, in writing, ownership of the website, access rights, hosting, domain control, and all termination conditions before signing.

In my case, these issues were not transparent enough at the beginning, and that created serious problems later.

Working with Webtec has been an outstanding experience from day one. Their team is not only kind and responsive, but also incredibly fast, collaborative, and dynamic. You can truly feel that they stay current with the latest technology and trends, which makes a big difference in the quality of their work.

My direct contact, Shay, has been exceptional—efficient, proactive, and genuinely committed to client satisfaction. Every request we’ve made has been handled with professionalism and care, and more often than not, they’ve gone above and beyond what we expected.

If you’re looking for a team that delivers results while making the process smooth and enjoyable, Webtec is absolutely the right choice.

I will admit that I am not an easy client. I don't have much experience in the ways of the web and as a small business owner running field crews didn't have an in house admin to delegate this project to. That being said, Sergio and the team have been very accommodating and patient. I absolutely love the site that Webtec created for our small business and couldn't recommend them enough for other small business owners.

Our company utilized Webtec to be able to redesign our website and Bilha Njau and team was amazing to work with. They did a great job not just on the design but on the communication and updates. The process was smooth and the updates were quick. I HIGHLY recommend utilizing Webtec for your design needs.

Bilha Njau and team were Amazing from day one. Even when there were hiccups in the process her communication was unwavering and they made things better than right! Super excited to see our new site and we appreciate the hard work that was placed by the whole team!! More than 5 Stars for sure!!!

would strongly caution anyone considering Webtec.

What was presented and sold as a fixed-price website project ended up being billed as an ongoing subscription, despite the contract clearly outlining a total project cost broken into monthly payments. At no point was it clearly explained—or agreed—that this would become an open-ended billing arrangement.

Beyond the billing concerns, several key deliverables were never completed, including important functionality and integrations that were specifically discussed during the sales process. Even more concerning, incorrect contact information was set up on the websites, which resulted in missed leads—potentially costing significant business opportunities.

After launch, there was little to no proactive support. Communication was limited and often only occurred when issues were raised, rather than any ongoing service that would justify recurring charges.

When these concerns were brought forward, responses focused on enforcing contract terms rather than addressing clear inconsistencies between what was communicated and what was delivered.

Overall, this has been a frustrating experience, and I would recommend that anyone engaging Webtec ensure absolute clarity—in writing—on pricing structure, deliverables, and post-launch services before proceeding.

Nothing but great things to say about this agency. The team is intelligent and does impeccable work. Sergio is so creative, and my site is beautiful! Kevin is incredible. Very smart and extremely dedicated. Albert is great, too. It says a lot when the rep who sold to you follows up regularly and genuinely cares. Thank you, David!
Going with Webtec was one of the best business decisions I have ever made and the conversions will speak for itself.

had a good experience with Webtec from the initial design phase through the website setup and post‑launch support. The team was friendly, professional, and open to listening to what I needed.

Overall, solid service and a great outcome.

Great team. Responsive. Full stack support.

I've been happy with the service and quality of the work webtec has done. I've worked with them to re-do my website and for SEO.

They are quick to reply and have met my expectations.

Recommend.

On behalf of The British School of Excellence, we would like to express our sincere gratitude to Shay and the team at trywebtec.com for the professional, efficient, strategic, and wonderful support in assisting us to re-design and re-launch our website. It was a mammoth task, and we are extremely pleased with the final product.

Bilha and her team were incredibly professional, responsive, and patient throughout our website redesign. We can be demanding clients, but she handled the process with clarity and steady guidance.

She made thoughtful, knowledgeable recommendations on the features we wanted to implement and demonstrated strong design judgment. Communication was consistent, and we look forward to continuing to work with the team on SEO and other marketing initiatives.

Highly recommend.

Extremely professional team-- very consultative on how to develop a modern web interface. Excellent support for design and graphics.
Met each timeline and was very responsive to edits and updates.
Worked with other web design companies in the past, and the Webtec team blows them away for both capability and responsiveness.

easy to work with, gets the job done