TruffleMagic Anmeldelser 

451
•
TrustScore 3 av 5

3,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Terrible experience when I ordered last, got a lecture in an email on how the review was unfair and damaging. Yeah don't buy from these, find another vendor. Sorry truffle magic but you're not... Vis mer

Vurdert til 1 av 5 stjerner

The site has been working with the DEA and other agencies building a large case and gathering information on it's customers In lieu of leniency towards Trufflemagic. Afterwhich from all devices, y... Vis mer

Vurdert til 5 av 5 stjerner

People need to stop talking crap about this website. If you look it says they cannot send packages to the US at the moment. Its annoying when people literally leave bad reviews about anything they can... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

Orders never arrived. Be aware, I decided to try their services after the latest reviews, but in my personal experience, I order first a non tracked parcel. Still now never arrived. I opened ticke... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Mat, drikke og tobakkprodukter

Opplysningene stammer fra ulike eksterne kilder

Magic Mushrooms can be bought easy, safe and fast online in our shop. We ship daily Monday through Thursday!


Kontaktopplysninger

3,1

Middels

TrustScore 3 av 5

451 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,1

Alle anmeldelser

(451)

0 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Wow, LEGIT

Wow. US customer, shipping (no tracking bc I'm too cheap) took 8 weeks, prolly due to CV19. I started to worry customs snagged but it came! Can't wait to try!

6. juli 2020
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Svar fra TruffleMagic

Hoy AJ,

Thanks for your support. We do appreciate it.

One Love!

Truffle Magic Family

Vurdert til 5 av 5 stjerner

A long love 😍

I have been buying my products from this company for over 5 years and have always been satisfied. 🙈 I personally prefer the strong varieties crushed, boiled and sifted. Granted, it used to be easier to order, communicate and pay there, since not that much was observed by the state, but security comes first. Both for the buyer and for the company itself. Guys, just look at your tickets on the page, it explains everything you have to do and can open a ticket if necessary. I never had any doubts about the company and was always very satisfied with the quality. Please keep it up. 😍 Buy the fresh ones to grow yourself, they are much better than the finished ones. Happy tripping! 🎈

6. juli 2020
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Hoy Chu Cky,

Is always good to see a returning customer! :D

Thanks for your support. We do appreciate it.

One Love!

Truffle Magic Family

Vurdert til 2 av 5 stjerner

Growkit

Ordered a growkit. Product never arrived. Did'nt get any updates from either trufflemagic or the delivery carrier afterwords. 😐

3. juli 2020
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Svar fra TruffleMagic

Hi Mikkel,

We have replied to your ticket called OrderMagic. There you will find our updates since you placed your order. We never stopped updating your order. You will see all the dates we have sent messages to you but we never receive a reply from you.

Once you have checked our messages, please reply so we can find a solution for your situation.

Kindly,
TruffleMagic Family

Vurdert til 1 av 5 stjerner

Ordered not delivered

Ordered a package about two months ago and never arrived, while another package from a different Dutch website took only 3 days to arrive.

29. juni 2020
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Svar fra TruffleMagic

Hi Cristobal,

I'm sorry your order did not arrive since the shipment was not tracked we can not see what happened. We do everything tom prevent orders from getting stopped but this is still a risk. We have shipped it with the utmost care and that is all we can do.

We are a small family business trying to provide the power of psilocybin to people out of the Netherlands where it is legal. This is a business where we all need to take some risks.

Our Terms and Conditions states:

" 12. Orders shipped without tracking will not be reshipped or refunded in case of non-delivery. Orders that are shipped with tracking are eligible for reshipment after 3 weeks (EU countries) or 6 weeks (non-EU countries). Orders that are stopped at the border (Customs) will not be reshipped or refunded."

We have sent you a message from our ticket system, hopefully, you will reply to it soon.

Hope you understand!

Vurdert til 5 av 5 stjerner

Truffle Magic offer a professional…

Truffle Magic offer a professional service, helping to shine light on the psychedelic dark age.

27. juni 2020
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Svar fra TruffleMagic

Hoy James,

Thanks for your support. We do appreciate it.

One Love!

Truffle Magic Family

Vurdert til 4 av 5 stjerner

It has been 4 weeks

Awaiting shipment in the US and it has been 4 weeks. My tracking info still says that it has been “sent to the country of destination”.

27. juni 2020
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Svar fra TruffleMagic

Hi Mike,

Hope it arrived by now!, The tracking info isn't always that accurate internationally and due to Covid and USPS troubles, we are experiencing delays at the moment. Since there are huge differences in shipping times in the US it is hard to give a good estimate now. Since your order is tracked we will reship after a reasonable time, I am sure the experience psilocybin will give you is worth the wait!

Vurdert til 5 av 5 stjerner

Great shipping

Great shipping, amazing customer service and amazing experience all around. Couldn't recommend more. Will be ordering more for sure. Alice

26. juni 2020
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Svar fra TruffleMagic

Hoy Alice Houldsworth,

Thanks for your support. We do appreciate it.

One Love!

Truffle Magic Family

Vurdert til 4 av 5 stjerner

STILL HAVENT RECEIVED MY SHIPMENT 3 MONTHS

I placed two ordered one day apart and I received my first package about 5 weeks in and it’s now been about 3 months and still have not received the second package. I have submitted many tickets to get help and still haven’t received any at all :(

26. juni 2020
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Svar fra TruffleMagic

Hoy Blackfoot n8ive,

We are sorry to hear your order has not arrived so far. However, we have not received any messages from you through our ticket system. We do not reply to e-mails, so please do not contact us through e-mail. Each customer can only have 2 tickets open, which means you cannot open more tickets. Please, send a message in the thread of an already opened ticket.

We are a small family business trying to provide the power of psilocybin to people out of the Netherlands where it is legal. This is a business where we all need to take some risks.

Our Terms and Conditions states:

" 12. Orders shipped without tracking will not be reshipped or refunded in case of non-delivery. Orders that are shipped with tracking are eligible for reshipment after 3 weeks (EU countries) or 6 weeks (non-EU countries). Orders that are stopped at the border (Customs) will not be reshipped or refunded."

We have sent you a private message through TrustPilot, hope you will reply ASAP and we will get in contact with you through our ticket system.

Kindly,
Truffle Magic Family

Vurdert til 5 av 5 stjerner

Great experience from start to finish

Super fast delivery (arrived within a few days within Europe) and amazing customer service.

Will definitely shop again.

25. juni 2020
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Svar fra TruffleMagic

Hoy Rolf S.,

Thanks for your support. We do appreciate it.

One Love!

Truffle Magic Family

Vurdert til 5 av 5 stjerner

Fantastic service and experience

Fantastic service and experience.
I followed their instructions and paid via post, insured the amount and sent it first class .
Order processed as soon as received and the product was sent out promptly.

I had a query when the product arrived so I opened a ticket and sent photo just to check, as you can’t be too careful with these things... they got back to me same day and I was assured it was perfectly fine!

Lovely team at truffle magic. Process of sending payment could make you a little nervous but response time gives reassurance that you are in good hands and that this is a legitimate company !

Happy customer who will be returning 😊

25. juni 2020
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Svar fra TruffleMagic

Hoy Freja,

Thanks for your support. We do appreciate it.

One Love!

Truffle Magic Family

Vurdert til 5 av 5 stjerner

I've been a customer for well over a…

I've been a customer for well over a decade and the service has always been excellent, given the fact that what it actually is that's being shipped around the world and with banking institutes making payment a difficult issue, the guys at trufflemagic always deliver.
The truffles themselves always do "as it says on the tin".... life affirming, life changing even!

24. juni 2020
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Svar fra TruffleMagic

Hoy Stephen Spence,

Thanks for your support and loyalty. We do appreciate it.

One Love!

Truffle Magic Family

Vurdert til 5 av 5 stjerner

So worth it!

Very good communication!
Truffles arrived about 10 days to the UK after they received my payment. This is during COVID-19 so I was aware that delivery time may take longer than usual.
Truffles were insane! completely took me on a ride i've never experienced before!
I would highly recommend purchasing from TruffleMagic if you are looking to try truffles.

24. juni 2020
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Svar fra TruffleMagic

Hoy India,

Thanks for your support. We do appreciate it.

One Love!

Truffle Magic Family

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service. Got my truffles, tried truffles first time. Had a really nice peaceful trip.
Really happy with customer service, guys was replying every time, really helpful.
I actually ordered in the lockdown time, and still received my parcel.
Looking forward for ...

23. juni 2020
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Svar fra TruffleMagic

Hoy Romans Rumjancevs,

Thanks for your support. We do appreciate it.

One Love!

Truffle Magic Family

Vurdert til 5 av 5 stjerner

Another great

2nd time ordering and another great experience from both the ordering and support all the way through to delivery and the product itself. Would definitely use again and would recommend to anyone!

22. juni 2020
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Svar fra TruffleMagic

Hoy Georgie,

Thanks for your support. We do appreciate it.

One Love!

Truffle Magic Family

Vurdert til 5 av 5 stjerner

Couldn't be more satisfied here in the States...

I cannot speak more highly about the team at TruffleMagic and the work they do following my overwhelmingly positive experience with them over the last 60 days (with delivery 6/20/20).

I am a first-time, US-based customer, and had ZERO issues in securing my order. I understand other folks have, due to various customs enforcements and perhaps the winds of fate, but I concur with previous reviewers here that issues with the packages reaching you in the US or elsewhere due to customs enforcement are NOT the fault of TruffleMagic. I knew from day one (and you should, too!) that I assumed the risk of the package not making it to me depending on my country's policies on psilocybin products, and TruffleMagic made this very clear in the ordering process on top of it. I also know they assume plenty of their own risks in doing their work, yet remained fully committed to their mission, so it was only fair I assume my risks as well. So anyone placing blame on TruffleMagic for packages being seized/not delivered are ill-informed and/or naive. If someone didn't get a package delivered because TruffleMagic never sent it, I'd be SHOCKED.

My experience was one of (a) great, timely, consistent communication; (b) strong and willing guidance for any questions I had; (c) and very, very sincere efforts on the part of TruffleMagic to do their part in providing me my product and giving me the positive experiences I was seeking. They seemed to actually care, which is rare in today's world, if you ask me.

Once the order was placed, payment instructions were timely and clear (next day by email, very specific). Payment processing time was reasonable (they received my mail-in payment within 2-3 weeks of when I sent it, despite terrible delays in mailing and shipping due to COVID-19). The turn-around time in terms of shipping my order to me was 1 business day, very efficient! And I received my order in about 2.5 weeks (again, this is astonishing considering shipping delays).

By my estimation, if you're a potential first-time buyer, it's worth the risks (mostly financial as far as I can see) in giving this a try. And I do not think you'll find another opportunity around the world right now to have your needs met than you'll find at TruffleMagic. I hope to use their service again one day, but I'm good for the foreseeable future, thanks again to TruffleMagic.

22. juni 2020
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Svar fra TruffleMagic

Hoy Owen,

Thanks for your great review. We do appreciate it.

One Love!

Truffle Magic Family

Vurdert til 5 av 5 stjerner

Excellent service

I have ordered 2 times from the website and received the first order and not the second. I believe they did send the second order as i got a letter saying it was seized by Border Force. All of you saying you didn’t receive your items need to get in touch with customs if you are brave enough to do so.
It is not fair to give them a negative review if the product you ordered is illegal in your country and has been seized by customs. I believe they send all orders they receive.

22. juni 2020
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Hoy Aaron,

Thanks for your support. We do appreciate it. Hopefully, more people will understand that we have no control over the Post and Border Force is there to avoid illegal substances to go into the country.

One Love!

Truffle Magic Family

Vurdert til 5 av 5 stjerner

Excellent service

Final Update: Tripped balls with only around 11 grams! Pandora is no joke... these kits will last a while. All in all perfect experience!!

Update 2: Harvested first kit for a full 50 grams.. looking good! Drying now and I’ll give them a go on Saturday.. can’t wait!

Update: I received the package in the US in a little over a week! Ordered 3 truffles growkits and no issue through customs.. Amazing. They seem to look ok.. one seemed ready to pop so I opened that first and am waiting until Thursday (3 days) to harvest. I’ll update once I’ve had a try this weekend after drying. Very excited!

Excellent service, quick turnaround and perfect choice of shipper. Compared to the pretty much only other NL company that will ship to US and has over 4 stars, there is no comparison.. use these guys.

21. juni 2020
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Svar fra TruffleMagic

Hoy BP,

Thanks for your support. We do appreciate it.

One Love!

Truffle Magic Family

Vurdert til 5 av 5 stjerner

Best company to buy from!

Awesome Awesome Awesome company! Was soo easy to order receive my product buy thats not even the best part. The product was of the best quality and the customer service was the best I've ever witnessed. They are with you every step of the way whenever you have a question even tho they are extremely busy trying to fill everyone's orders and maintain quality products. I received my box and so far everything is growing smoothly. Will def order again. Thanks trufflemagic🤙

19. juni 2020
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Hoy Rickypags,

Thanks for your support. We do appreciate it.

One Love!

Truffle Magic Family

Vurdert til 5 av 5 stjerner

Great experience but ive had a letter…

Great experience but ive had a letter come from border control... Help and advise?
They say that they have a package there addressed to me but we've demolished our order weeks ago... You think this is a bluff to try get us in.

18. juni 2020
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Svar fra TruffleMagic

Hoy Martin,

Please, send us a message through our ticket system so we can reply to your inquires.

Best,

Truffle Magic Family

Vurdert til 5 av 5 stjerner

Regular happy customer from Ireland

I have been a very happy customer for well over a year now, and while I have had occasional delays with orders (due to postal system) I have always received my order (to Ireland). I opened up a support case for one delayed item and support came back to me very quickly and confirmed when they shipped the package. It arrived a day or so later and indeed the dates on the package matched the shipping dates provided by trufflemagic. I find dealing with trufflemagic very easy, the team are polite and friendly and the product is always good. I look forward to being a long term customer.

17. juni 2020
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Svar fra TruffleMagic

Hoy Colum,

Thanks for your support. We do appreciate it.

One Love!

Truffle Magic Family

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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